I really enjoyed writing stories and exploring fantasies with my partner. I definitely recommend this app if anyone wants to spice up their day. The employees are super kind and get back quickly. Than... Ver mais
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L'expérience est tentante, le marketing incitatif. Il faut toutefois veiller à bien cerner ses envies et bien lire l'engagement que cela implique. Une équipe à l'écoute et en construction vous aide... Ver mais
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I don't usually give anything 5 stars. But this app is brilliant concept! It does have the occasional hiccup where it might repeat chapter or maybe the details don't exactly fit with the storyline.... Ver mais
So I canceled my free trial and I just received an email that my subscription will continue after the 26th. I have canceled thru the app and I have no idea where to contact customer support. I just wa... Ver mais
A empresa respondeu
3,6
Aceitável
42 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 76% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great variety with all different types…
Great variety with all different types of ways you can take the story . Far better then any other AI story builders I've used thus far .
Also The repetition in story lines is very minimal .
Great app!
17 de março de 2026
Opinião espontânea
It’s a great combination of imagination…
It’s a great combination of imagination and passion. My girlfriend loves stories we create together.
16 de março de 2026
Opinião espontânea
I've tried a few different story…
I've tried a few different story editors. I think Melt offers the most options and definitely the longest stories. Another one I've used only allowed chapters with less than 500 words.
16 de março de 2026
Opinião espontânea
I paid 16 something yesterday
I paid 16 something yesterday, it said to share the link with my husband so I did..he was at work..he went to open it and its a video..nothing more..then I opened mine and logged in and it says I dont have an account and tries to charge me again..I cant seem to reach out for help because it wants me to be a member to do that...so here I am instead...im aggravated with the process so far...you dont take money from people then try to charge them again...
I cant say if the app or the site is good or bad but getting the run around just to make it work sucks.
My name is Tabatha
Email tabby9800@ g m a i l
Please fix this guys
5 de março de 2026
Opinião espontânea
Resposta da Melt Stories
Hello Tabatha,
We are truly sorry for your experience.
We first contacted you on the same day your review was posted, and then again two days later, because we genuinely want to help you and refund you if we are able to identify the correct account or payment.
At this stage, we still have not received a reply to our emails, and we are unfortunately unable to locate your account with the information currently available. For privacy and security reasons, we cannot access an account or process a refund until we are able to verify the correct payment.
Please reply directly to our emails, or write to us again at contact@meltstories.com
, with any details that may help us locate it.
We truly want to resolve this for you and issue your refund as soon as we are able to identify the payment concerned.
I don't usually give anything 5 stars
I don't usually give anything 5 stars. But this app is brilliant concept! It does have the occasional hiccup where it might repeat chapter or maybe the details don't exactly fit with the storyline. However, the personalization options and manipulation choices more than make up for the little detail mistakes. I absolutely love this concept and I highly recommend it to everyone who is looking to spice a up a bit! Thank you Melt Stories!
6 de março de 2026
Opinião espontânea
Very good app
Very good app. Its very erotic and sensual in a classy way. Mi wife love the stories.
4 de março de 2026
Opinião espontânea
Wives love it more.
My wife and I have been learning so much with each other just sharing fantasies back and forth. We don’t have to actually bring the. To life. Reading them is enough. Melt continues to add features and we’ll hang around for that!
4 de março de 2026
Opinião espontânea
Great fun with my wife and I to explore…
Great fun with my wife and I to explore some spicy fun in the sheets!
3 de março de 2026
Opinião espontânea
Did the trial
Did the trial, did not want to continue and there is no way to cancel. There is no way to contact anyone, rediculous!
12 de fevereiro de 2026
Opinião espontânea
Resposta da Melt Stories
Hello Megan,
We are truly sorry for your initial experience.
As soon as we received your email, we replied the same day, fixed the login issue linked to your signup, and processed your refund that same day. We then followed up twice, simply to make sure everything had been received properly on your side, but unfortunately we did not hear back from you.
In this context, we are a little surprised that your experience still appears unresolved, as we took immediate action to fix the issue and process your refund.
We sincerely hope everything is now settled for you. If not, or if you need anything at all, please feel free to reply to our emails or write to us at contact@meltstories.com
. We would be very happy to help.
OMG if you sign up...months later you…
OMG if you sign up...months later you will continue to be billed and cannot cancel! NO CUSTOMER SERVICE AVAILABLE!
16 de fevereiro de 2026
Opinião espontânea
Resposta da Melt Stories
Hello,
We’re really sorry you had a bad experience — that’s not what we want at all.
We’re a bit confused by your situation because, when you’re logged in, you can normally cancel anytime directly from Settings → Manage → Cancel. And if anything doesn’t work, you can also contact us at contact@meltstories.com.
We’d genuinely like to understand what happened (for example: were you unable to access your account, did the “Manage” button not appear, or did you run into a bug?) so we can fix it and make sure no one else faces the same issue.
Please email us at contact@meltstories.com with the email address used to sign up (and, if possible, a screenshot of what you see in Settings). If a technical issue prevented you from canceling properly, we will of course refund you.
— Melt Support
My husband loves the stories;)
My husband loves the stories;)
17 de fevereiro de 2026
Opinião espontânea
My wife loved it
My wife loved it! Amazing app, would definitly recommend it! Litterally saved our couple by bringing us closer
17 de fevereiro de 2026
Opinião espontânea
I signed up for the 14 day free trail…
I signed up for the 14 day free trail it let me make 3 chapters then said new chapter limit reached so that sucks I did try to contact them and they responded to resolve the issue I felt like before I signed in the generated stores were way better and the chapter count is off sometimes I’ll have 2 chapter 3 or two chapter 2 etc. I think it only lets you write so many in a day I’ll update at the end of my trail but so far it’s good
25 de janeiro de 2026
Opinião espontânea
Took my money from my account then said…
Took my money from my account then said card declined my bank flagged it immediately as fraud which it is no customer service no way to cancel
20 de janeiro de 2026
Opinião espontânea
Resposta da Melt Stories
Hello Jessica,
We are truly sorry for your experience.
Your situation was a particular one. When a bank flags a transaction as fraudulent or blocks it, the transaction is generally stopped or reversed by the bank or card issuer, and the funds are therefore not paid out to us. In this type of case, the matter is in the hands of the bank, and we are unable to issue a refund on our side for a transaction we did not receive.
We would also like to clarify that, once logged in, users can find all subscription-related information in the Settings section, including the option to cancel in just a few clicks. Our contact email is also easily accessible there. As a small company, we do our very best to reply to every request within 24 hours.
If you would still like to get in touch with us about this, you can write to us at contact@meltstories.com
Une expérience que je recommande vivement
Très facile d’utilisation, j’en suis ravie ! Les histoires sont immersives et on se prend vite au jeu :) Le service client est au top, ils sont très réactifs par mail.
10 de janeiro de 2026
Opinião espontânea
Hidden charges
I like the stories but it asks for a one time donation of your choice then continues to charge you 37 dollars a month 2 weeks after. There's no way to cancel or manage any type of subscription, or to delete your account. There's not even a way to get ahold of any kinda of customer service. No email or number to call.
12 de dezembro de 2025
Opinião espontânea
Resposta da Melt Stories
Hi Britt,
I’m really sorry for this experience — you should never feel like you’ve been “trapped” in a subscription or left without a way to contact us.
We’ll cancel your subscription and review charges for a refund as soon as we can locate your account. Because your emails aren’t showing an active login, it may have been created with a different email/sign-in.
Please contact us at contact@meltstories.com with: the last 4 digits of the charged card, the charge description from your statement, and any possible email addresses you might have used.
We’re also reviewing how clearly we show our subscription terms and support options so this doesn’t happen again.
– Alison, meltstories.com
The app is very intuitive and easy to…
The app is very intuitive and easy to use. This app helped improve communication and intimacy in my current relationship and the stories in this app are well written. Can't forget to mention how the customer service is very friendly and also very helpful.
6 de dezembro de 2025
Opinião espontânea
I’ve been genuinely impressed with this…
I’ve been genuinely impressed with this app—it’s exceeded my expectations in so many ways. The stories are incredibly well written and often surprisingly exciting, which makes each experience feel fresh and meaningful. The app itself is easy and intuitive to use, so it never gets in the way of enjoying the content.
2 de dezembro de 2025
Opinião espontânea
Surprisingly well written
I was surprised at how well written the stories are! It's been fun to explore with my partnet.
1 de dezembro de 2025
Opinião espontânea
Safe exploration
Melt lets me explore kinks in a judgment-free way !
27 de outubro de 2025
Opinião espontânea
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