Meowhiskers Opiniões 37

Resposta da Meowhiskers

18/09/2025

Thank you so much for your kind words and for sharing your experience with us! 💖 We’re so glad we could resolve the stock issue quickly for you and that you loved the bags that arrived. Customer happiness is our top priority, and it makes us so happy to know you felt taken care of. We can’t wait to serve you again and bring you even more cute finds in the future! ✨

Kind regards,
Team Meowhiskers

Resposta da Meowhiskers

Actualizada a 26/08/2025

Hi Customer,

Thank you for reaching out. We’ve carefully checked your order and the tracking details confirm that the package was successfully delivered to the shipping address provided at checkout.

If you’re unable to locate the parcel, we recommend checking with household members, neighbors, or your local post office in case they accepted it on your behalf. Sometimes parcels are also left in a safe spot near the property.

Please let us know if you’re still unable to find the package after checking, and we’ll be happy to guide you on the next steps.

Kind regards,
Team Meowhiskers

Resposta da Meowhiskers

1/08/2025

Thank you so much for your feedback! 🌟 We’re glad you’re happy with the fast delivery and the product. Hope to serve you again soon!

Warm regards,
Team Meowhiskers

Resposta da Meowhiskers

25/07/2025

Aww thank you so much! 🐼❤️ We’re so happy you love your biiig pandy! He was so excited to meet you too! 🦊✨ Thanks for choosing us and giving him a loving home. 🥰

Warm regards,
Team Meowhiskers

Resposta da Meowhiskers

30/06/2025

Hi Mila,

Thank you for your feedback — we're truly sorry to hear that you’re disappointed with the quality of the item you received. We always aim to deliver cozy and comfortable pieces, so it's disappointing to learn that we missed the mark this time.

We’d love to make this right. Please reach out to us with your order number and a photo of the item, and our team will assist you with a return, refund, or exchange.

Your satisfaction is very important to us, and we appreciate you giving us the chance to improve.

Warm regards,
Lily
Team Meowhiskers

Resposta da Meowhiskers

28/06/2025

Hi Deborah Storey,

I'm truly sorry to hear that you received the wrong item and that parts of your order were missing — especially after waiting for it to arrive. I completely understand how disappointing this must be.

Please send us a photo of the item you received, and we’ll look into this right away. Once we confirm the issue, we’ll be happy to send you the correct item.

We sincerely apologize for the inconvenience and appreciate your patience while we make this right.

Warm regards,
Lily
Team Meowhiskers

Resposta da Meowhiskers

8/04/2025

Aww, thank you so much! 🥹💖 We're so happy to hear you're loving your slippers—from the cozy comfort to the cute design and color! Your kind words made our day 💕 Hope they keep your toes happy for a long time! 😸✨

—The Meowhiskers Team 🐾

Resposta da Meowhiskers

Actualizada a 19/03/2025

Hi Kari,

Thank you for reaching out regarding your return. We have checked the return tracking details, and it appears that the item has not been delivered to us.

This is the tracking number >JJFI64138000002318062, the tracking link is https://www.posti.fi/en/tracking#/lahetys/JJFI64138000002318062. The latest tracking mile show the items is still in transit and does not delivered back to us. Kindly check with your shipping carrier for any updates. If you have any proof of delivery or additional details, kindly share them with us so we can further investigate the issue.

Our team has proposed a refund for your case, kindly check your email.

We appreciate your cooperation and look forward to resolving this matter as soon as possible.

Best regards,

Lily

Team Meowhiskers

Resposta da Meowhiskers

9/12/2024

Thank you so much for your kind words! We're thrilled to hear that the boots met your expectations in quality, fit, and timely delivery. It's always our goal to provide excellent products and service. We truly appreciate your support and look forward to serving you again in the future!

Kind Regards,

Team Meowhiskers

Resposta da Meowhiskers

7/10/2024

We are so glad to hear that your sister loves it, and it's wonderful that others appreciate it too! Knowing it was exactly what she wanted makes it even more special. Thank you so much for sharing this lovely feedback!

Kind Regards,

Team Meowhiskers

Resposta da Meowhiskers

28/09/2024

Thank you for your kind review! We're glad to hear your order arrived on time. It's great to know you're happy with the quality of the item. We look forward to serving you again in the future!

Kind Regards,

Team Meowhiskers

Resposta da Meowhiskers

23/09/2024

That's wonderful to hear! we are so glad the new homeowner and Lucy loved the gift. It's always nice when a thoughtful gesture is appreciated by both humans and their furry friends!😻

Kind regards,

Team Meowhiskers

Resposta da Meowhiskers

14/09/2024

Thank you so much for your kind words! We're thrilled to hear that your item arrived early and that you're happy with the quality. It's always great to know when our customers and their loved ones enjoy their purchase. We appreciate your support and look forward to serving you again!❤️

Best regards,

Team Meowhiskers

Resposta da Meowhiskers

27/06/2024

Hi Benjamin, your order may have lost during transit. We have email you for a reshipment or a refund. We apologize for the inconvenience caused you.

Resposta da Meowhiskers

Actualizada a 28/05/2024

Hi Milton, I'm sincerely sorry for the inconvenience you've experienced with your order from Meowhiskers. We understand how frustrating it must be to have such a delay and lack of communication regarding your shipment.

We take full responsibility for this oversight and apologize for falling short of your expectations. Your satisfaction is incredibly important to us, and we're committed to resolving this matter promptly.

Please provide us with your order details, including your order number, and we will investigate the issue with our shipping partner immediately. Additionally, we'll ensure you receive regular updates on the status of your shipment going forward.

If you have any further concerns or questions, please don't hesitate to reach out to us directly. We're here to assist you every step of the way and regain your trust in our service.

Note: After checking with our logistics, the package is lost during shipment. We have resend a new one for you. We apologize for the inconvenience and delay.

Thank you for your patience and understanding.

Warm regards,

Lily

Meowhiskers Customer Support Team

Resposta da Meowhiskers

Actualizada a 24/05/2024

We are truly sorry to hear about your disappointing experience. It's understandable to feel frustrated when expectations aren't met, especially when it involves something as special as a gift for your son. Could you please provide us with more details about your order to our support email? We would like to help you resolve this issue and see what options we have for making things right.

Resposta da Meowhiskers

18/05/2024

Hi Maria, thank you so much for your kind words! We're delighted to hear that our product exceeded your expectations. If you ever need assistance or have any questions, please feel free to reach out. We're here to ensure your satisfaction with our products. Thanks again for your support!

Resposta da Meowhiskers

18/05/2024

Hi Zachary, thank you for the compliment! We're glad you liked the dress. If you have any further feedback or questions, feel free to let us know. We're here to help!"