Mercedes-Benz Financial Services UK Opiniões 

4637
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ I’d just like to say a massive thank you to Mason at Mercedes for all his help throughout the whole process. He was extremely friendly, professional and helpful from start to finish, an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve collected my Brand new E class from Mercedes Erdington in Birmingham the process was so smooth they have so many different models on sight and offer you test drives and talk you through in detai... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de finanças e empréstimos para carros
  2. Instituição financeira

Escrito pela empresa

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(4637)

2212 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Just had a brand new Mercedes CLE…

Just had a brand new Mercedes CLE cabriolet from Mercedes Chesterfield.
They warned me that the made to order process can be frustrating as communication from the factory can be patchy at best. And it was true!!!!
The branch were very good and as the delivery of the car ended up being the beginning of August they held the car until September so I could have the new registration.
I did get the exact car that I wanted with the interior and roof colour I wanted which made it a special car.
There was also a deal on free servicing, so by the time we’d done I got exactly the car I wanted brand new at a very competitive price with free servicing at a price that was very close to the price second hand ones are fetching. Worth the wait!
I dealt with Sophie Ross who was exceptionally efficient and friendly, as was Julia the business manager.

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Jerry,

Thanks for taking the time to share your feedback. We're sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged. If you need any further assistance, you can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Charles is a fantastic salesman and…

Charles is a fantastic salesman and Megan/Ryan are very helpful regarding finance. We had a perfect experience buying our new car.

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Tara,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Charles, Megan, Ryan and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Mercedes-Benz West London....

I had a great experience at Mercedes-Benz West London and wanted to give a special thank you to Raj and Fisnik for all their help.

They were both friendly, professional and genuinely helpful from start to finish. They took the time to help me choose the right car and made the whole experience easy and enjoyable, without ever making me feel rushed or pressured.

They were also extremely helpful with all the paperwork and explained everything clearly, which made the entire process smooth and stress-free. The level of customer service I received was excellent.

A big thank you to Raj and Fisnik for going above and beyond and making the experience of getting my new car such a positive one. I really appreciate all your help and would definitely recommend you both to anyone visiting Mercedes-Benz West London.

Excellent service and a very happy customer!

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Dorina,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Raj, Fisnik and the team at Mercedes-Benz of West London.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Memorable experience have dealt with the same salesman…

We have dealt with the same salesman for a number of years and cannot fault him.

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Stephen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Easy and pleasant experience

Easy and pleasant experience

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear DS,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Really positive experience

Really positive experience.
Jeremy and James were both very helpful. I had their full attention and information about my new car was given clearly.
The show room looked clean, bright and tidy.
The handover was in a more private area which was more relaxing.
The cover and ribbon are a sweet touch.

1 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Josie,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jeremy, James and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Extremely helpful and friendly service…

Extremely helpful and friendly service from start to finish.
Would highly recommend Robbie at Mercedes Benz Glasgow.

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Kirsty,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Robbie and the team at Mercedes-Benz of Glasgow.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

I would like to take a moment to share…

I would like to take a moment to share my appreciation for the outstanding service I received at Mercedes-Benz of Colindale.

From the moment I walked into the showroom, I was made to feel genuinely welcomed and valued. Niaz, the salesperson who assisted me, provided an exceptional level of customer service. He was professional, knowledgeable, patient and incredibly attentive throughout the entire experience. He took the time to understand what I was looking for and made the whole process feel relaxed, straightforward and enjoyable, rather than simply feeling like a sales experience.

I would also like to personally thank the manager for being so warm, welcoming and approachable. His professionalism and genuine hospitality really stood out and made a lasting impression.

It is refreshing to experience such a high level of service, where the team genuinely cares about the customer and goes the extra mile to make you feel valued.

A special thank you to Niaz and the management team at Mercedes-Benz of Colindale. You have set a fantastic example of what exceptional customer service should look like. I would have no hesitation in recommending the dealership to friends, family and anyone looking for a truly first-class Mercedes-Benz experience.

Thank you once again for making my visit such a memorable one.

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Shahjahan,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Niaz and the team at Mercedes-Benz of Colindale.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Very easy to assess

Very easy to assess, consider and decide on the most appropriate approach for my needs and life stage. Supported by the local dealer and team throughout the process.

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Malcolm,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Very easy process when applying and…

Very easy process when applying and received the decision quickly too.

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Will,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Great Experience with Chee at Mercedes Benz

Chee was brilliant from start to finish, he was friendly, helpful and really easy to deal with, and he worked hard to get the deal where I wanted it to be without ever making the process feel pressured.

He made the whole experience straightforward and enjoyable, kept me updated throughout and was happy to answer any questions I had. I'm really pleased with the car and the service I received.

Thanks again Chee, I’d definitely be happy to deal with you again in the future.

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Patrick,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Chee and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Welcoming car showroom

Sales agent was extremely help full, we explained what we were looking for and he found it for us.
He greatly helped with the online forms need and collection of the car was very smooth.
Fully recommend Tonbridge Mercedes, they always very help full.

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Customer,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Tonbridge.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

i was treated with a professional…

i was treated with a professional friendly experience in choosing the right car and finance agreement for me and my needs, the car is fantastic and i am delighted with everything the staff and sales manager could not do enough for me

2 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear James,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 1 em 5 estrelas

The car is beautiful but the app doesn’t work

The car is beautiful and great to drive, but the app doesn’t work at all and Tonbridge Mercedes have done nothing to resolve the issue and it has been like this for 3 weeks, which means none of the digital extras work. Really poor!

18 de agosto de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Customer,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review, along with your request to discuss this further. We’ll be in contact through the details that you provided.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Good and competitive

Good and competitive pricing, as compared to the Banking sector. Obviously, it improves the chances of the dealership having a sale. Explanation and terms were clear and there was no push to use their finance option by the sales agent.

1 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Chirag,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Collecting new car

Collecting my new car and exchanging my old car was a great experience. The staff were extremely informative and all questions answered. I would not hesitate in recommending Mercedes Benz

22 de agosto de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Mrs Simister,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

A quality product

A quality product, staff were knowledgeable about the vehicle and were helpful and polite.

1 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Richard,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Excellent service

Exceptional service from Dan and Graham in Swindon. They were both extremely helpful, friendly, and knowledgeable, and made the whole process of choosing my car easy

1 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Anna,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Dan, Graham and the team at Mercedes-Benz of Swindon.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Extremely happy with our new car

Extremely happy with our new car. The experience at the showroom was exceptional Gino who sold us our car was very friendly and knowledgeable about all aspects of our needs. He explained everything in detail so there is no confusion and then spent time with us on the day we collected our car showing us how everything worked and making sure we was happy. Thank you Gino and all the staff at Mercedes Benz Birmingham

1 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Mr Casey,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Gino and the team at Mercedes-Benz of Birmingham.

Kind regards,

Mercedes-Benz Finance

Classificada 5 em 5 estrelas

Top quality service.

I am very pleased with the quality of customer service and the product (car) as well. Top quality. I recommend it to everyone.

1 de setembro de 2026
logótipo da Mercedes-Benz Financial Services UK

Resposta da Mercedes-Benz Financial Services UK

Dear Marcin,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais