Only been with Merlin for about 8 months, that being said it has been a God sent for me! customer service is top notch, a real person and very knowledgeable. They have been a HUGE help, and the le... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I think over all what you all came up with is invaluable towards management of your crypto. As with all creative endeavors some tweaks are inevitable. Adding and subtracting and so forth. I would li... Ver mais
A empresa respondeu
Merlin provides a nice overview and insight into my assets. I’ve only set up two exit strategies, but with the volatility of the current market, I’ve not executed on them yet. Also, there are some... Ver mais
A empresa respondeu
Good so far but some bugs. I'm getting alerts that my second exit target is approaching but the text is showing me the first exit number instead of the second. Also, the bug with entering ph# for t... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Merlin
Escrito pela empresa
The Smartest Way to Track Your Crypto
Track your entire crypto portfolio across wallets and exchanges in one dashboard. Set exit strategies, monitor performance, and receive real-time sell alerts — all without giving up control of your assets.
Merlin connects using secure, read-only APIs and public wallet addresses. Your funds stay safe, always. Whether you're a long-term holder or preparing for the next bull run, Merlin gives you the clarity and tools to track smarter.
Informações de contacto
50 Quality Street, Suite #321, 06611, Trumbull, Estados Unidos da América
- (800) 419-1139
- support@merlincrypto.com
- merlincrypto.com
4,4
Excelente
33 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Merlin lets you see everything in one…
Merlin lets you see everything in one place. You can set your exits without guessing. This is really a game-changer.
9 de maio de 2026
Resposta da Merlin
Thank you for sharing this. We’re glad Merlin is helping simplify things for you and take the guesswork out of planning your exits. Having everything in one place with a clear strategy is exactly what we built the platform for. We truly appreciate your support.
Only been with Merlin for about 8…
Only been with Merlin for about 8 months, that being said it has been a God sent for me!
customer service is top notch, a real person and very knowledgeable.
They have been a HUGE help, and the learning experience has been nothing but amazing.
besides being able to have all your crypto in one place. Also, the tool for exit plans is top notch.
7 de maio de 2026
Resposta da Merlin
Thank you so much for sharing this. Hearing that Merlin has been such a positive part of your journey over the past 8 months truly means a lot to us.
We’re especially happy to hear our support team has been helpful and knowledgeable along the way. Being able to speak with real people who genuinely care is something we take pride in. And of course, we’re glad the exit plan tools and having all your crypto in one place have made a difference for you as well.
We appreciate you being part of the Merlin community.
Resposta da Merlin
Thank you so much. We’re really glad you’re loving the platform and had a great experience with our customer service as well. Our team works hard to make sure users feel supported every step of the way, and feedback like this means a lot to us.
Resposta da Merlin
Thank you for the support. We’re glad Merlin is helping you manage your crypto and keep everything organized in one place. We appreciate you being with us.
Great way to follow your crypto.
Great way to follow your crypto.. still exploring but happy to have it..Can’t wait for it to have my 401k and Stock- That would be Amazing.
22 de fevereiro de 2026
Resposta da Merlin
Thank you for sharing this. We’re glad you’re enjoying using Merlin to follow your crypto and that you’re exploring the platform.
We appreciate you being with us and look forward to continuing to improve the experience for you.
Antonio is outstanding
Antonio is outstanding! I am so grateful for his assistance as I familiarize myself with Merlin AND everything leading in and out of it. Thank you, Antonio!
11 de fevereiro de 2026
Resposta da Merlin
Thank you for taking the time to share this. We’re so glad Antonio was able to support you as you get familiar with Merlin and everything around it. We’ll make sure he sees your kind words. We appreciate you being part of the community.
Service is amazing
31 de janeiro de 2026
Resposta da Merlin
Thank you so much. We’re really glad to hear you’ve had an amazing experience with the service. That means a lot to our team. We appreciate you being with us.
The best place to track your crypto
The best place to track your crypto. I use it while staying in hotels and using different WIFIs knowing my info is safe within the Merlin app. Love the exit strategy feature.
3 de fevereiro de 2026
Resposta da Merlin
Thank you for sharing this. We’re glad Merlin gives you peace of mind when tracking your crypto, even while traveling. Security and clarity are a big focus for us, and it’s great to hear you’re enjoying the exit strategy feature as well. We appreciate your support.
Resposta da Merlin
Thank you for the kind words. We’re glad you’re enjoying the app and excited to keep building and improving it. We appreciate you being part of the journey with us.
It's to complicated.It wasn't what was…
It's to complicated.It wasn't what was shown on coach jv's videos.If you think it is I can't figure it out.
26 de novembro de 2025
Resposta da Merlin
We’re sorry to hear the setup felt complicated. Merlin is meant to make things easier, and we never want you to feel stuck or confused.
We do have a dedicated Support team available to help you get everything set up step-by-step. You can speak with our team from Monday to Friday 12pm to 5pm EST by calling +1 (800) 419-1139 or by emailing support@merlincrypto.com, we’ll be happy to walk through it with you and make sure everything is clear.
Thank you for giving Merlin a try. We hope to have the ability to turn this around for you.
Cryto plan of action.
Having clarity of what we are invested in, and having an executable plan based on common sense and actionable information is priceless. Thank you Coach JV
25 de outubro de 2025
Resposta da Merlin
Thank you for sharing this. Clarity and a solid plan is exactly what Merlin aims to provide. We’re glad the platform is helping you stay informed and confident in your investments. We appreciate your support and trust.
Great Customer Service!
I had a billing issue and this issue was resolved. It was handled in a professional manner and in a timely fashion. I could not have asked for more.
17 de outubro de 2025
Resposta da Merlin
Thank you for sharing your experience. We’re glad to hear your billing issue was resolved quickly and handled professionally. Our team always aims to make things right as fast as possible. We appreciate you taking the time to share this and for being part of the Merlin community.
Resposta da Merlin
Thank you for the kind words. We’re thrilled to hear you’re enjoying Merlin and the podcasts. It means a lot to know the experience and the people behind it are making a positive impact. We appreciate your support.
I wanna thank Antonio for doing a great…
I wanna thank Antonio for doing a great job helping me and also Mario for taking care of me getting this done
18 de setembro de 2025
Resposta da Merlin
Thank you for sharing this. We’re glad Antonio and Mario were able to take good care of you and make sure everything got handled. We’ll be sure to pass along your kind words to them. We appreciate you being part of the Merlin community.
Professional company with professional…
Professional company with professional support. Many videos available on how to setup and use but the platform is so simple you really don’t need it. Exit plans are awesome and tracks your purchase. I wish I could tie to crypto.com the exchange I trade on and I understand it will arrive soon. Thank you Merlin Team
8 de setembro de 2025
Resposta da Merlin
Thank you for the kind words. We’re happy to hear you’ve found the platform simple to use and that the exit plans are helping you stay on track with your purchases. We appreciate your patience as we work on adding Crypto.com, it’s on our roadmap and coming soon. Thanks again for the support and for being part of the Merlin community.
Being able to talk with an agent
Being able to talk with a representative made the experience very helpful. Their customer service is excellent and they showed care and attention to details that were necessary to complete the process. They were friendly, polite and efficient.
12 de setembro de 2025
Resposta da Merlin
Thank you for sharing this experience. We’re glad our team was able to be helpful and show the care and attention you needed. Friendly and efficient support is something we take pride in, and it’s great to know it came through. We appreciate you being with us.
This is a great product
This is a great product. Hopefully one day we can trade with it, but it's extremely helpful to see everything on one screen, in detail. I prefer it over Trezor Suite. Not only that, customer service was relatively quick and an actual person/human responded! Thanks so much!
10 de setembro de 2025
Resposta da Merlin
Thank you for the great feedback. We’re glad Merlin is making it easier to see your portfolio in one place and that it’s been a better fit for you than other tools. Trading isn’t available yet, but feedback like yours helps guide what we build next. It also means a lot to hear our support team made a positive impression. We truly appreciate you being with us.
Mixed Emotions
I like the layout, but my numbers are not accuarte, as far as cost basis, etc. It is also way too slow to update. I make trades and purchases and it takes hours to see the changes. I currently use another product as well and it updates immediately.
31 de agosto de 2025
Resposta da Merlin
Thanks for your honest feedback. We’re glad you like the layout, and we understand how important it is for numbers to be accurate and updates to move quickly. Merlin syncs every few minutes, but if your account isn’t reflecting changes as expected, there may be a specific issue with the connection or cost basis setup.
Our support team would be happy to take a closer look and get this fixed for you. Please reach out to us at support@merlincrypto.com so we can review your account details and make sure everything is running smoothly.
We appreciate you giving Merlin a try and the chance to improve your experience.
Love the platform and interface to see…
Love the platform and interface to see your portfolio in one spot.
23 de agosto de 2025
Resposta da Merlin
Thanks for sharing this. We’re glad you’re enjoying the platform and finding the interface helpful for seeing everything in one place. That’s exactly what we set out to do with Merlin.
A must have for all crypto investors!!
This program is extremely helpful with organizing your digital assets and seeing key analytics in a user-friendly manner. I love the “exit strategy” feature because it provides me the ability to forecast and develop possible exit plans.
Additionally, their customer service is exceptional, especially Mario who was very responsive, informational, and clearly cares about the people who use the program.
20 de agosto de 2025
Resposta da Merlin
Thank you for sharing this. It’s great to hear Merlin is helping you stay organized and plan your exits with more confidence. Knowing the platform gives you clear analytics and peace of mind is exactly what we work toward.
We also appreciate your kind words about our support. Mario and the team take pride in being responsive and making sure every question is answered. We’re glad that came through in your experience.
Merlin and its team are grateful to have you with us.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.