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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love my Merry Boots. So comfortable and practical. Can dress them up or down and either way they look pretty special. Easy returns process too if you order the wrong size initially as I did.

Classificada 4 em 5 estrelas

Communication is top notch. From the order-related email correspondence, to the replies from the team when I experienced an issue with my new boots, all responses were quick, clear and helpful. The w... Ver mais

Classificada 4 em 5 estrelas

Good looking boots and the return system is easy. Unfortunately the Bobbi boots were too narrow for me (I have C width foot but narrow heel) and the Oberon too big overall (same size as above). I al... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought some boots, but unfortunately they were too wide for my feet and I had to return them. First class returns system, with no quibbles and easy to use. The method of measuring both feet using t... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

Founded in 2014, Merry People is a gumboot and rainwear brand. At Merry People we think about gumboots a little differently, bringing modern design and versatility to the classic waterproof boot. We believe the gumboot is the most practical everyday footwear item you can have! With an extensive colourful range spanning across ankle, mid-calf and tall boots, our wellies are designed to inspire merriment and happiness in those who wear them.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

265 opiniões

5 estrelas
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1 estrela

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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Classificada 5 em 5 estrelas

Love my Merry Boots

Love my Merry Boots. So comfortable and practical. Can dress them up or down and either way they look pretty special. Easy returns process too if you order the wrong size initially as I did.

19 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Impressed!

Communication is top notch. From the order-related email correspondence, to the replies from the team when I experienced an issue with my new boots, all responses were quick, clear and helpful.
The website is easy to navigate and ordering is easy too. Love the range of products and all the lovely colours, and I also LOVE the fact that they don't have sales. It's so refreshing, and rare!

28 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I bought some boots, but unfortunately they were too wide for my feet and I had to return them. First class returns system, with no quibbles and easy to use.
The method of measuring both feet using their app in which you align both feet alongside a sheet of A4 is excellent and showed my left foot was 0.5 cm longer than my right. In retrospect, I should have measured my feet in the thick socks I would have used with the boots.

27 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Nice boots but not for me

Good looking boots and the return system is easy. Unfortunately the Bobbi boots were too narrow for me (I have C width foot but narrow heel) and the Oberon too big overall (same size as above). I also found that they are really hard to put on - you definitely need a shoe horn to help and even then it's an effort. Disappointed they didn't work for me.

10 de março de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Thanks so much for taking the time to share your feedback, and we’re sorry to hear the boots weren’t quite the right fit for you.

Our styles are built on different lasts, so the fit does vary between these two silhouettes, Bobbi is built on a B width, while Oberon is built on a D width with a more generous fit following customer feedback. It sounds like you may fall somewhere between the two, which can definitely make finding the perfect fit a little tricky.

We’re glad to hear the returns process was smooth, and we really appreciate you giving Merry People a try and sharing your experience with us!

Classificada 5 em 5 estrelas

Amazing product and Amazing customer…

Amazing product and Amazing customer service! These are two things you don’t always get together but Merry People definitely deliver over and above! I love my boots - not only for the fab colours but because they are so warm and comfortable for my daily dog walks. Unfortunately a fault appeared in one of the boots but the customer service has been second to none and a replacement pair under the 12 month warranty are now heading my way all less than within 24hrs of contacting them and on the weekend! Great company - would highly recommend not only for the boots but the service you receive 🥰

22 de fevereiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Thank you so much for the lovely review, this really means a lot to our team! 💛

We’re so glad you’re loving your boots for your daily dog walks, and that we were able to get a replacement pair organised quickly for you under our 12-month warranty. Our team works hard to make sure customers are looked after, so it’s wonderful to hear that reflected in your experience.

Thanks again for the kind words and for recommending Merry People! 🐾

Classificada 4 em 5 estrelas

I bought a pair of boots “Andie” last…

*Update: I contacted customer service as asked below and the boots were under the year guarantee so the company sent me a new pair replacement provided pictures and it has been quickly dealt. I got a new pair within 4 days. Thanks
I guess contacting them before living a review is what’s requested…but I just assumed that I would not get a good customer service!

I hope the new pair will last then. Thanks again.
——
I bought a pair of boots “Andie” last summer (2025) and less than a year later, the outside rubber soles are already worn out!?
They both have two cracked holes. I wear them regularly but for £100 you’d expect them to last longer.

It’s disappointing and I won’t recommend this brand from now on.

21 de fevereiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Hi there,

We’re really sorry to hear this, that’s certainly not the experience we want you to have with your boots.

All of our boots come with a 12-month warranty, and we’re always happy to take a look at any issues that arise within that period. Even outside of the warranty window, we do our best to be as accommodating as possible.

Could you please reach out to our team at support.uk@merrypeople.com with a few photos of the boots? We’d love to look into this for you and see how we can help.

Classificada 5 em 5 estrelas

Love these boots

Love these boots. Just bought my second pair in Dark Cherry. Great color!

7 de fevereiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Thank you so much for the lovely review! We’re so glad you’re enjoying your boots, and Dark Cherry is such a gorgeous colour choice.

Thanks for coming back for a second pair and for being part of the Merry community! 🍒

Classificada 2 em 5 estrelas

Been wearing boots for about a week and…

Been wearing boots for about a week and at first they were okay but after wearing them for some time they are very uncomfortable. I think doesn't help that they don't offer half sizes. I had to downsize because my heel kept slipping out but the size down pinches too much in a few areas. Please come up with half sizes and/or wide sizes.

12 de fevereiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Thanks so much for taking the time to share your feedback, and we’re sorry to hear the fit hasn’t been quite right for you.

One thing you could try is removing the inner sole while you wear the boots in, as this can create a little extra room and the natural rubber will soften and mould slightly with wear.

We know it can sometimes be tricky when you fall between sizes, so your feedback around half sizes and wider fits is really helpful. We’ve taken this on board and have recently introduced Oberon, a wider fit silhouette designed in response to customer feedback.

We really appreciate you sharing your experience with us.

Classificada 4 em 5 estrelas

Nice comfy boots for the odd dog walk…

Nice comfy boots for the odd dog walk and looking good but not up to working outdoors in muddy conditions

11 de fevereiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Thanks so much for the lovely review, we’re really glad to hear you’re finding the boots comfy and enjoying them for your dog walks!

Our boots are designed to keep feet dry and supported for everyday outdoor adventures like walks, gardening and getting out in the elements, though they’re not intended as heavy-duty work boots for tougher outdoor jobs (although we do have many merry customers who love to put them to the test).

We hope your pooch is loving all the Merry adventures too! 🐾💛

Classificada 2 em 5 estrelas

Easily stain

Although a comfortable wellie boot, the Neoprene side stained once they come in contact with mud, very difficult to clean, particularly with the lighter coloured boots. Merry People customer service confirms this happens with all types of mud. Disappointing considering they cost £89.00. This happened after my first time of wearing. I won’t purchase again.

2 de fevereiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Hi Sarah,

We’re sorry to hear about your disappointment with the staining, we completely understand how frustrating that can feel, especially after the first wear.

A couple of cleaning tips that have worked really well for us and other customers:

•The neoprene panels can be spot cleaned with a fabric stain remover, such as a Vanish pre-treater or similar stain remover stick, which tends to lift mud marks nicely.
• You can also apply a fabric protector spray (like Scotchgard) to the neoprene areas to help make them more stain-resistant for future wear.
• For the natural rubber uppers, any scuffs usually come off easily with a magic eraser sponge.

If you’d like any more cleaning tips or tricks, don’t hesitate to reach out, we’ve seen just about everything when it comes to muddy boots and are always happy to help :)

Classificada 1 em 5 estrelas

Really heavy and uncomfortable

I bought a pair of Tully boots after admiring my friend’s Bobbi boots. When they arrived I was surprised how heavy they are but they felt ok when I tried them on in the house and I do love the funky look. However when I wore them on a walk they were really uncomfortable - a little tight in the forefoot but slipping at the heel and so heavy and clumpy (think walking in ski boots) that my walking feels very unnatural. After about 20 minutes they gave me an excruciating pain in the ball of one foot and I limped home.
I contacted Merry People to see if it would be possible to swap them for a pair of Bobbi boots but because I had worn them outside this is not within the returns policy.
I was hesitant to spend so much money on a pair of wellies and now I really wish I hadn’t as I’ve wasted £109 on a pair of boots that are unwearable for me.
If you buy them I strongly recommend wearing them inside for much longer than I did to make sure they are comfortable and to avoid a similar experience.

4 de fevereiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Hi there,

Thank you for taking the time to share your experience, and we’re really sorry to hear the Tully boots haven’t worked out for you, that sounds like a very uncomfortable walk.

You’re absolutely right that once boots have been worn outside we’re unfortunately unable to exchange or return them, as we can’t place worn product back into circulation. That said, we never want anyone to feel stuck with a pair that isn’t working for them.

If you’re open to it, please reach out to our team at support.uk@merrypeople.com and we’d love to see what we can do to help make this right for you.

Classificada 1 em 5 estrelas

No good in wet weather

I’ve had 2 pairs of wellies from Merry People, both of which have leaked within weeks. Customer service was great the first time, but despite 3 very polite emails to them, I’ve heard nothing back after the second pair started leaking.
If you want to look great at festivals I’m sure these are spot on, but for daily dog walks they’re not fit for purpose.

4 de fevereiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Hi there,

We’re so sorry to hear this, it’s definitely not up to our usual customer service standards.

We’ve taken a look on our side and can’t see the unanswered emails you’re referring to, but we can see that a replacement pair was sent out to you on the 18th of February. Could you please confirm that everything was resolved from there, or if you’re still experiencing issues?

We’d love to make sure we get to the bottom of this for you.

Classificada 5 em 5 estrelas

Finally talked my husband in to getting a pair …

Finally talked my husband in to getting a pair of Bobbi boots !!! I have 2 pairs of Bobbi boots & 1 pair of Tully +the clogs I absolutely love them all. The arch support I get when wearing them is fabulous. We live in the blue mountains and it’s often damp or dewy from weather so having the boots keeps our feet dry and supported.
So my husband said he wanted the size 44 but after receiving them they were to big so he did the find your perfect fit option (so easy to do I did this as I’m normally a 39 but once I did the perfect fit merry people said I would be a 40) & it came back that he needed the size 39. The return option is so easy take back to the post office no charge you get confirmation emails when they have been delivered back and then when your new pair are on their way !!!
From start to finish dealing with Merry people is fabulous.
So what are you waiting for GO GET YOURSELF SO MERRY PEOPLE BOOTS
You won’t be disappointed xx

2 de fevereiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Thank you so much for the lovely review! 💛

We’re so glad to hear your boots are keeping you dry in the Blue Mountains and that the Perfect Fit tool helped get the right size sorted for your husband. It’s great to hear the returns process was smooth too!

Thanks again for sharing the Merry love!

Classificada 5 em 5 estrelas

Bobbi boots

Easy website fast delivery. Bobbi Wellington midnight blue comfortable easy to wear. Passed expectations

19 de janeiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Thank you so much! So glad your Bobbi Midnight Blues exceeded expectations! Enjoy :)

Classificada 5 em 5 estrelas

The best boots I’ve ever bought by far

The best boots I’ve ever bought by far! Sooo comfortable! Look great! Completely waterproof and tough! Perfect for my many miles of dog walking! Well worth the money xxx

27 de janeiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Thank you so much, we love hearing this! So glad your boots are keeping up with all those dog walks 🐾

Classificada 1 em 5 estrelas

I’m so disappointed to be giving a one…

I’m so disappointed to be giving a one star, but here’s my experience:
I bought a pair of Andie wellies in August- loved them. Stylish and comfortable, everything I was looking for.
Unfortunately by November they were leaking at the toes, so I contacted customer service.
They replied immediately and after sending photos that they requested, I was sent a new pair. So far so good.
The second pair didn’t last a month before they also started leaking, but this time I’ve had no response from the company despite sending three emails.
These are pricey wellies, but worth it for the style and quality IF they are waterproof as claimed. However, if they can’t withstand a daily dog walk, they’re clearly not fit for purpose.
I’m disappointed in the wellies, but more disappointed with the lack of response from the company after 3 very polite emails asking for a resolution.

Edit: I’ve emailed as requested in the reply. I ll update if and when I get a resolution.

Edit number 2: After much misunderstanding of the situation, I’ve now received replacement wellies, so hats off to Merry People! I think their aim is to have excellent customer service, but something is going wrong along the way. They came good in the end, but bloody hell it took some back and forth with the communication!

27 de janeiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Oh no, we’re really sorry to read this, and this absolutely isn’t the experience we want anyone to have with us. 😔

Thank you for taking the time to explain what’s happened, and I’m so glad to hear the team was able to help quickly the first time around, but it’s not okay that you’ve felt left waiting since, and that is definitely not up to our usual high standards of custoer service.

If you’re happy to, could you please send us a quick email at support@merrypeople.com with your details (or reply with your order number here) so we can locate your messages and get this sorted properly for you. We’d really love the chance to turn this around. 🧡

Classificada 5 em 5 estrelas

Super company who really treat you like…

Super company who really treat you like a valued friend. The boots are just fab and everything they are claimed to be and I would not hesitate to recommend them. You will not be disappointed and worth every penny!

13 de janeiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

Thank you so much for the kind words! We love that you felt like a valued friend, that’s exactly the experience we hope for with all our Merry Community. So glad you’re loving your boots and really appreciate the recommendation! 😊

Classificada 5 em 5 estrelas

Great Christmas present

Bought as a Christmas present and they were very well received. Good sizing, lovely quality. Also, Dark Cherry is a great colour

15 de janeiro de 2026
Opinião espontânea
logótipo da Merry People

Resposta da Merry People

So happy to hear they were a hit! 🍒 Dark Cherry really is a special one, what a great gift!

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