metabeauty.eu - DSD de Luxe Store & co. Opiniões 

216
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ich habe eine Bestellung aufgegeben, die vom GLS-Fahrer leider als unzustellbar betitelt wurde, obwohl ich eine Abstellgenehmigung erteilt hatte und an dem Tag zu Hause war. Nachdem sich der... Ver mais

Classificada 5 em 5 estrelas

Der Versand war blitzschnell, einfach Top !👍 Die Produkte sind versiegelt und ich bin mir sicher dass es Originale sind. Über die Wirkung kann ich noch nichts sagen, da ich die Behandlung erst angef... Ver mais

Classificada 1 em 5 estrelas

I am very dissatisfied with the way your website and customer service are handling my order. I placed an order on April 24, more than a month ago, for an expensive product that I still have not re... Ver mais

Classificada 5 em 5 estrelas

В магазине Metabeauty заказываю корейскую косметику уже второй раз, всегда найдутся продукты которых нет нигде. Очень быстрая и хорошо упакованная доставка. Радует бесплатная доставку в Вену. Девушка... Ver mais

Informações sobre a empresa

  1. Loja de cosméticos

Escrito pela empresa

Hautpflegeprodukte von vertrauenswürdigen Marken, DermatologInnen und ÄsthetikerInnen. Wir liefern EU-weit!


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

216 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 18% das suas opiniões negativas

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4,1

Todas as opiniões

(216)

101 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fntastiska produkter för hår

Fntastiska produkter för hår! Använder 3.4.3A i 4 månader och ser bra resultat. Jag vill tacka kundservice, de jobbar och hjälper jättebra! De har löst ett problem med min beställning bara på 2 dagar. De har inte bara verkande produkter, utan så snabbt och trevligt service. Tusen tack att ni finns!

13 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

False advertisement

They clearly say “Free Transport from a purchase of 59€” in their header on the website.
However, at checkout they add 25 EUR regardless and despite my basket being well over 100 EUR.

_________

Answer to their answer:

I am quite human and even had the pleasure of speaking with your AI over the weekend that confirmed that all shipping aboard is 25 EUR ekstra in shipping and it was very much added to the basket at check out.

I find your answer quite rude and speaks volumen to what business you are running.

1 de junho de 2025
Opinião espontânea
logótipo da metabeauty.eu - DSD de Luxe Store & co.

Resposta da metabeauty.eu - DSD de Luxe Store & co.

We take all feedback seriously, but we must clarify that this review appears to be inaccurate.

First, we do not offer "Free Transport from a purchase of 59€". Our current shipping terms are clearly displayed and up to date on our website. There is no such promotion active, and we encourage all customers to review the shipping information during checkout.

Additionally, we do not automatically add a 25€ charge at checkout. Our system is not designed to apply extra fees to the basket in that way, and doing so would not comply with our company's policies and procedures.

We also could not find any order associated with this account, which raises concerns about the authenticity of this review.

We welcome honest and constructive feedback from real customers, but sharing misleading or false claims is harmful and unfair. If you believe there has been a genuine issue, please contact our customer service team with your order details so we can investigate properly.

BR, manager of the store

____________

"I am quite human and even had the pleasure of speaking with your AI over the weekend that confirmed that all shipping aboard is 25 EUR ekstra in shipping and it was very much added to the basket at check out.

I find your answer quite rude and speaks volumen to what business you are running."

– Dear Line,

We’re sorry if our previous message left you with any unpleasant feelings. Please know that we take your concerns seriously. I am the owner of the company and will personally oversee your case.

Could you please provide the following information so we can investigate your issue further to email info@metabeauty.eu :
-Your order number
-The email address used for the order
-The delivery address
-A screenshot or link showing where you saw the information about "free delivery from €59"
-A copy of the invoice showing the automatic €25 fee added to your basket

Once we receive this information, we will review it with our team and get back to you with a clear explanation and a suitable solution.

We appreciate your patience and understanding.

Best regards,
Anel, owner of the store

Classificada 5 em 5 estrelas

Great store!

I ordered DSD products few times, everything arrived on time, the Metabeauty team is always on call, quick to answer questions and help with choices.
I am very satisfied and I’ll definitely come back! (Hair won't grow back on its own 😁 )

18 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Nice recommendations

I love the products that I ordered after a consultation with the customer service, also I was given recommendations how to use them and what can happen to my hair after the treatment. The delivery was exceptional: i received my parcel the next day!

22 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ich bestelle immer wieder gerne in…

Ich bestelle immer wieder gerne in diesem Shop. Zuletzt die Box mit zusammengestellten DSD Haarpflegeprodukten. Die Auswahl ist gut durchdacht und perfekt aufeinander abgestimmt. Auch die Lieferung war jedes Mal überraschend schnell. Insgesamt ein sehr zuverlässiger Shop mit einem schönen Sortiment – absolut empfehlenswert!

10 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

DSD de luxe 3.4.1

I ordered DSD de Luxe 3.4.1 ampoules from this website. The site states that shipping takes 2 to 5 days, but I waited a week for the order to be shipped. I contacted customer support, and they responded quickly — the package was sent the next day. The delay was due to the Easter holidays. As a bonus, they included samples of DSD de Luxe products.

21 de abril de 2025
Classificada 5 em 5 estrelas

Vielen Dank

Vielen Dank. Ich bin einfach begeistert von Ihrer Site, angefangen von den Produkten und dem Service. Ich habe vor, Stammkunde zu werden.

4 de abril de 2025
Classificada 5 em 5 estrelas

Alles gut!

Уже дважды заказывала на сайте metabeauty. Обратная связь с магазином была быстрой, доставка удобной. Товар оригинальный и разнообразный. Буду ещё совершать покупки в этом чудесном магазине.

28 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great products and fast & reliable delivery

I regularly order DSD products from metabeauty shop and it is always a great shopping experience. The delivery is with the Austrian post - so the package was really delivered to my door unlike other delivery services in Austria might do.
This time I bought a sculp scrub, 1.3 Dixidox de Luxe Peeling, and a facial cream, V001 Viper-Ake. I'm satisfied with both products.

5 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect!

I purchased DSD products several times already on this website and was completely satisfied with every aspect. All the products work really well, and I started seeing results over time — my hair looks healthier and fuller. The packaging is beautiful, delivery was fast, and the store gives lots of samples, which makes me want to come back and try more. Highly recommend!

6 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve been ordering hair care products…


I’ve been ordering hair care products like lotions and more for about two years now, and I’m always pleasantly surprised! The little gifts and samples included with each order make it feel so special. You can truly feel the love and care put into every package. I really appreciate how everything is thoughtfully explained — what works best, how to use each product properly. It’s such a warm and personal experience. I absolutely love it and will definitely keep coming back!

6 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Die Lieferung war überraschend schnell

Die Lieferung war überraschend schnell, obwohl ich aus Deutschland bestellt habe. In der Verpackung waren viele Tester enthalten, was ich super finde. Endlich habe ich etwas gefunden, das speziell für stillende Mütter mit Haarausfall geeignet ist – ich bin wirklich zufrieden!

28 de março de 2025

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