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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Worked on a special project for my Tahoe with the owner Jesse. Needed some custom 3d printed and CNC badges made and his cooperation and attentiveness was top notch. Hard to find such great customer s... Ver mais

Classificada 5 em 5 estrelas

Over the past 7 years, I’ve purchased a number of items to upgrade my 2017 Jeep Cherokee. Every item I’ve ordered has been well made, well designed, and required no modifications. The fitment has been... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered an LED license kit on 11/17/25 and haven't even gotten tracking information. I'm beyond confused as to why is taking so long? Amazon is a multi-billion dollar company and you still get your it... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Well I purchased the 7" lights for the hybrid tubular bumper.....after a period of time I had a problem with the lights flickering on and off....I contacted Jesse we tried a series of problem solving... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de peças automóveis
  2. Loja de acessórios para automóveis
  3. Serviço de fabrico

Escrito pela empresa

MFC Offroad is a company specializing in the design, manufacturing, and distribution of aftermarket parts and accessories for the 2014-2022 Jeep Cherokee and 2021+ (5th Gen) Chevy Tahoe and Chevy Suburban. We cater to a niche market, specifically the Jeep Cherokee and Chevy Tahoe/Suburban models listed above. MFC is known for being one of the first companies to offer aftermarket upgrades for the Jeep Cherokee KL platform, as well as the 2021+ GM line of SUV's. We offer installation videos and guides in the "MFC Garage" to help customers with their upgrades. Our products are made in the USA. MFC Offroad participates in philanthropic programs, supporting charities and providing discounts to first responders and military personnel.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

27 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service experience

I needed assistance after placing an order to make sure I ordered the correct parts and they immediately picked up the phone and guided me through everything necessary to confirm my purchase was correct. After getting the parts in a relatively fast timeframe, I watch their instructional videos and installed the products quite simply. The attention to detail for packaging and production was as expected, and I was very happy with the overall end result.

10 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Worked on a special project for my… TAHOE

Worked on a special project for my Tahoe with the owner Jesse. Needed some custom 3d printed and CNC badges made and his cooperation and attentiveness was top notch. Hard to find such great customer service these days and these guys really have the old school touch. Plus the end results and craftsmanship is better than I could have imagined. Give these guys a try!!!

24 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with their products and customer service

Had the pleasure of buying in person and having them do an installation. I purchased their HID headlight upgrades and they were very helpful scheduling and installing the product. Incredible upgrade over stock lights, and pleasure to deal with.
If you are looking for great customer service, look no further as that is exactly what I expected and received.

15 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer Beware

I received an email this month denying my refund request. When I returned their item months ago within the window through UPS. Then when I tried to reach them over the phone they never answer or call back. Don't order from this company and waste your hard-earned money.

3 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered an LED license kit on 11/17/25…

Ordered an LED license kit on 11/17/25 and haven't even gotten tracking information. I'm beyond confused as to why is taking so long? Amazon is a multi-billion dollar company and you still get your items in 2 days! I don't understand why we the customer are treated this way? I mean, I paid over $16 for shipping and have been waiting 8 days now? I will update my rating accordingly as soon as I'm able to receive the kit and test it.

17 de novembro de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Good morning Joel! We received a notification that a review was made and we were very surprised it was a 1 star review! I took a look at your order and saw it was placed in the evening of November 17. During checkout, we advertise a 3-5 business day lead time before an item ships...we would love to ship as fast as Amazon, however, we are a small family-owned business nowhere near the size of them. Your order was packed and a label created within this timeframe, and tracking shows that the carrier has your package in the same town as the main distribution hub of northern NJ. Please note, we advertise 3-5 business days, and those refer to working weekdays of Monday - Friday. Sometimes customers confuse weekend days in this timeframe.

Please let us know if there is anything else we can do for you in the meantime!

Classificada 5 em 5 estrelas

Great Offroad Products

Over the past 7 years, I’ve purchased a number of items to upgrade my 2017 Jeep Cherokee. Every item I’ve ordered has been well made, well designed, and required no modifications. The fitment has been perfect and shows an attention to detail that nationwide chain suppliers can’t match. Best of all, MFC has open visibility on a number of social media groups and often reply to questions about their products directly to the enquirer. I still have my Cherokee and will continue to be a MFC customer until my Jeep is retired.

2 de setembro de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Thank you for the support!

Classificada 5 em 5 estrelas

Always great to have an amazing company…

Always great to have an amazing company help out with the kl platform. I’ve gotten many diff items and everything was always great and as timely as they could. Sometimes the wait was a lil longer than I would have liked but I understand they are a small company. When I had questions I’d get quick responses and they were always professional. Will be ordering more items soon!

1 de agosto de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Thank you for the support!

Classificada 4 em 5 estrelas

Well I purchased the 7" lights for the…

Well I purchased the 7" lights for the hybrid tubular bumper.....after a period of time I had a problem with the lights flickering on and off....I contacted Jesse we tried a series of problem solving but couldn't pinpoint the problem lastly he sent me new lights which were covered by the warranty and which solved the problem!!!!! Thanks jesse

11 de junho de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Thank you for the support!

Classificada 5 em 5 estrelas

Made in the USA…A+

Nothing but good things to say… especially packaged and timely delivery of product. Instructions are very straightforward and quality is superior to others. I would give them 10 stars if that was an option.

This was my first experience with them and will definitely not be my last.

7 de junho de 2025
logótipo da MFC Offroad

Resposta da MFC Offroad

Thank you for the support!

Classificada 1 em 5 estrelas

Buyer beware

Buyer beware! If these are truly veterans, they are dishonorably discharged ones! They basically are not reasonable for anything. I wish this allowed to post pictures. I would show how their return policy is listed. 50% charge on an already overpriced item. I am stuck with a $20 product that cost me over $112! We were misled by the pictures that are not with the product. Shop elsewhere or be sorry and out of your hard earned money. This retired disabled veteran warned you.

12 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Multiple orders never received

Multiple orders never received and Jesse the owner lies multiple times over and over until it's too late to do a chargeback

3 de junho de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

As always, we stride to ensure all aspects of orders are handled professionally and timely. We did an entire sweep of all customer orders or email tickets, and this name did not populate. Trustpilot also reached out asking for verification of this review and this person did not reply. We therefore cannot guarantee the validity of this review.

Classificada 1 em 5 estrelas

By far the worst company I have EVER…

By far the worst company I have EVER delta with laughable order fulfillment times I'm convinced they don't stock anything and just take orders untill the have enough to get to the min needed to get a shipment from China. Complete joke

2 de junho de 2024
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

As always, we stride to ensure all aspects of orders are handled professionally and timely. If this is the Jason we are familiar with, he has not purchased from us but is involved in a Facebook group that is known for bashing our company. Trustpilot also reached out asking for verification of this review and this person did not reply. We therefore cannot guarantee the validity of this review.

Classificada 1 em 5 estrelas

Not recommended

Went to the webpage, made an order, paid for it... never got any follow up about my order, they never replied to my emails asking for the status of the order, it was never shipped of course, so after a little bit more than 1 month of no communication at all, I just did a claim of the charges with my credit card and thankfully got my money back.

1 de abril de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

We are very sorry to see you had an unpleasant experience. I took a look at your order and could not find any email sent to us or our ticket system. We apologize for any errors in miscommunication. When you placed your order on April 22, there was a notification at checkout saying that it was to take 3 weeks before that order would ship from the production schedule. since we were unable to meet your timeframe for receiving the order, we immediately refunded you when it was brought to our attention a chargeback was opened on May 18, just a few days beyond our advertised lead time. Again, our apologies for this oversight and we look forward to your future patronage if we have earned it.

Classificada 5 em 5 estrelas

I've ordered almost every product from…

I've ordered almost every product from MFC. The quality of each product is built to last with simplicity in mind. Each order, aside from the special Made to Order products, arrived within the given time frame. You can tell their products go through a very strict Quality Control process.
Some of the best on the market for the KL platform, hands down!

1 de janeiro de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Thank you for the support!

Classificada 5 em 5 estrelas

My experiences with MFC Offroad has…

My experiences with MFC Offroad has been fantastic. Jesse is very knowledgeable and I greatly appreciate his customer support if/when the need arises. Searching online some will talk a lot of crap about MFC Offroad but I find pretty much all of that to be untrue as their is also a whole Facebook group dedicated to doing nothing but making false statements regarding MFC in an attempt to steal customers away.

15 de maio de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Thank you for the support!

Classificada 5 em 5 estrelas

Amazing products

Amazing products i waited and got my order ahead of the timeframe mention on the website, the quality is very good i will buy again thank you MFC for making products for the cherokee

21 de maio de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Thank you for the support!

Classificada 5 em 5 estrelas

Great Service & Products

I contacted Jesse, Owner of MFC Off-road on multiple occasions. He provided valuable insight for my issue, that was NOT an MFC Product related question. It was a KL Cherokee issue. I have ordered 10+ products from MFC that are of high quality and overall durability. I highly recommend MFC Offroad parts and customer care/service.

13 de julho de 2024
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Thank you for the support!

Classificada 5 em 5 estrelas

MFC was very help full when I had to…

MFC was very help full when I had to speak with someone over the phone for some installation assistance. Spoke with Jeremy and he guided me through each step of the way

28 de abril de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Thank you for the support!

Classificada 1 em 5 estrelas

HORRIBLE COMPANY

This is not a company! This must be a guy in his garage! NO CUSTOMER SERVICE! They WILL NOT Answer the phone, they email back days later at midnight and are not helpful at all, I spent thousands of dollars on their long travel kit and the jeep is undriveable! The will not call me back! RUN AWAY!!!!

1 de abril de 2025
Opinião espontânea
logótipo da MFC Offroad

Resposta da MFC Offroad

Good afternoon Eric. Our technical department was finally able to get a hold of you and after the discussion over the phone, it was found that the kit that you had ordered was with heavy duty springs, and was the wrong kit for your Jeep. After we discussed sending you out the correct springs that should have been ordered at no charge, we never received the incorrectly ordered springs back. Hopefully everything is right with the Jeep now. Please let us know when we should expect those heavy duty springs back. TY

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