Lauren was great. She was super courteous, patient and helpful. She helped me navigate the app transfer process whilst on the phone to transfer funds. The app could do with some enhancements to... Ver mais
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Leia as opiniões dos outros
I have been with this credit union for years even before the name change. Its a fantastic business that puts community first and hasn't succumbed to total automation. You can always talk to their advi... Ver mais
I recently joined Credit Union wanting foreign exchange as my own bank no longer does this. I found the transaction painless, friendly and easy. I have since joined and am gradually using more & mor... Ver mais
I was worried about something, dropped into Member First, they looked after me brilliantly and answered all my questions, really sound people. This is the way Credit Unions should be run- RW
A empresa respondeu
Informações sobre a empresa
- União de crédito
- Empresa de finanças e empréstimos para carros
- Credor hipotecário
- Serviços financeiros não bancários
- Banco de poupanças
Sobre Member First Credit Union
Escrito pela empresa
Informações de contacto
Artane Roundabout, Malahide Road, Artane, D05 FH97, Dublin 5, Irlanda
- (01) 851 3400
- info@mfcu.ie
- mfcu.ie
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful and professional
I was worried about something, dropped into Member First, they looked after me brilliantly and answered all my questions, really sound people. This is the way Credit Unions should be run- RW

Resposta da Member First Credit Union
A great team
A great team when I apply for a covered loan they are very helpful. Happy to answer any questions you may have.
Highly recommended credit union

Resposta da Member First Credit Union
I couldn't praise staff highly enough
I couldn't praise staff highly enough, from the process of joining the credit union which was made a very pleasant and uncomplicated experience with Rachel, and very helpful and similar experience with Karen and Mick who help me through online registration process. With thanks, Anthony Fitzsimons.

Resposta da Member First Credit Union
I’ve had nothing but positive things to say
I’ve had nothing but positive experiences dealing with the credit union. From the moment you walk in, the staff make you feel welcome and valued. They are genuinely lovely people who take the time to listen, explain things clearly, and ensure you feel comfortable with every step of the process.
What really stands out is how easy they are to deal with. Everything is handled in a straightforward, friendly, and professional manner, making even financial matters feel stress-free. Whether you’re opening an account, applying for a loan, or just making an enquiry, they treat you with patience and respect.
The level of understanding and support they offer is exceptional. They truly care about their members and go out of their way to help in any way they can. It’s refreshing to deal with a financial institution that feels so personal and community-focused.
I would highly recommend the credit union to anyone looking for a trustworthy, approachable, and supportive place to manage their finances.

Resposta da Member First Credit Union
Lauren was really helpful for my recent…
Lauren was really helpful for my recent loan application, nice polite and very well … thanks

Resposta da Member First Credit Union
Thanks to all the staff in Member First…
Thanks to all the staff in Member First Credit Union, I got great advice and guidance through a financially stressful time, they helped take the stress out of it for me, well done to all on the wonderful service provided to me over the years, thanks, CB

Resposta da Member First Credit Union
Rude, unprofessional and lacking basic courtesy.
The girls on the phones really need to learn how to talk to the public.
Never have I heard such unprofessionalism and discourtesy from people who work for what is essentially a bank, not a credit union as all of their lending is solely based on your credit score.
Don't waste your time joining or applying for a loan if you have less than exemplary earnings or a pristine credit score as they wont even review it or even tell you that they wont/didnt review it, well, they will eventually tell you when you have to call back to deal with one of their snotty employees after the first snotty employee hangs up the phone on you mid conversation.
Id join a different credit union if possible. These aren't the friends of working people that they used to be.

Resposta da Member First Credit Union
A note of thanks to Lauren and Maria …
A note of thanks to Lauren and Maria for their help on Thursday it was appreciated
Ray

Resposta da Member First Credit Union
Superb friendly and efficient service.
I emailed Karen from MFCU this morning. I got a reply within half an hour She was very efficient, knowledgeable and lovely to talk to.
Thank you so much Karen.
Kind regards,
Colm Hanratty

Resposta da Member First Credit Union
Karen (Swords Branch)
Hi All,
Just want to leave a note about Karen who works in Member first in the swords branch.
Karen was extremely professional & very helpful & made our experience very easy & pleasant.
Top class service

Resposta da Member First Credit Union
Loans have got more expensive
Loans have got more expensive
Recently charged €5 for a statement in donaghmede.
Staff could do with more customer service training

Resposta da Member First Credit Union
The young Lady was extremely…
The young Lady was extremely knowledgeable and very helpful.

Resposta da Member First Credit Union
Not just quick and efficient but very…
Not just quick and efficient but very human and understanding. Couldn’t recommend higher.

Resposta da Member First Credit Union
I had a fantastic experience with David…
I had a fantastic experience with David at the credit union. From start to finish, he was incredibly professional, knowledgeable, and approachable. David took the time to thoroughly explain all my options, patiently answering every question I had without ever making me feel rushed. His friendly and down-to-earth manner made what could have been a stressful process feel smooth and straightforward.
David’s dedication to helping members is clear — he genuinely cares and goes the extra mile to find the best solutions tailored to individual needs. Thanks to his expert guidance, I felt confident and well-informed throughout the entire process. It’s rare to find someone so patient, kind, and professional all at once.
I highly recommend David to anyone needing financial advice or assistance at the credit union. He truly makes the experience pleasant and reassuring!

Resposta da Member First Credit Union

Resposta da Member First Credit Union
Karen was extremely helpful and kind in…
Karen was extremely helpful and kind in helping me navigate an issue online. She was able to resolve many of the issues I had via email, and was patient throughout. I finally have access to my account again-thank you Karen!

Resposta da Member First Credit Union
excellent customer service
quick response from the credit union team. friendly service

Resposta da Member First Credit Union
Very quick response from customer…
Very quick response from customer service. Emailed Friday night and heard back first thing Saturday morning.

Resposta da Member First Credit Union
Love my Credit Union
Very helpful team. Swift replies to enquiries and they've made my online and over the phone enquiries very easy. Love my Credit Union!!

Resposta da Member First Credit Union
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