I have een a customer of MGM fr a number of years and I have always found the service to be friendly and oourteous. Last purchase was for a fence post and fence slats. As with all previous purchases a... Ver mais
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Leia as opiniões dos outros
Done some home project recently and needed timber and got it from MGM much cheaper than any of the big DIY chains. Big shout to the my local Glenrothes branch, super friendly and helpful staff at cust... Ver mais
A empresa respondeu
Absolutely excellent service. Item delivered as promised and driver places all components in our garden, verified all were correct before leaving. Tracking service for driver’s delivery schedule is gr... Ver mais
A empresa respondeu
Delivery from MGM Dundee branch was straightforward. After receiving a call to confirm my order and my day for my delivery, I also received ongoing notifications on the day ending with a call from the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Informações de contacto
King James Business Centre, Riverview Business Park Friarton Road , PH2 8DG, Perth, Reino Unido
- 01738 472036
- mgmtimber.co.uk
4,8
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da MGMTimber
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
MGM Hamilton - #1
I started using the Hamilton branch of MGM Timber back around 2023 after their sales rep Ian McIvor approached me offering to quote for building material I needed for a big internal renovation job. Little did I know this was to become the first of hundreds of orders in the years to come mainly thanks to Ian and the service provided by both the branch and the delivery driver Andy. Ian has since retired and at first I was anxious about how things would run beyond but I’m glad to say Nathan has filled his shoes extremely well and we continue to use the Hamilton branch on a weekly basis. Shout out to Ian, Nathan & Big Andy on the high ab!
17 de julho de 2026
Opinião espontânea
Resposta da MGMTimber
Hi Jonathan,
Thank you so much for taking the time to leave us such a lovely review, i have passed your feedback onto the branch who are delighted to hear that you have received such great service from the team.
We look forward to seeing you again soon.
Team MGM Timber
Kevin - beyond the call of duty
Kevin, the delivery driver, went beyond the call of duty in making sure that my load was delivered smoothly, timely and most conveniently; please pass on my sincere thanks to Kevin!
29 de junho de 2026
Resposta da MGMTimber
Hi Kevin,
Thank you so much for the lovely review,
we will pass this onto Kevin who will be thrilled to hear that you were happy with the service he provided.
We look forward to seeing you again soon.
Team MGM Timber
Ordering very easy
Ordering very easy, Great delivery time/driver very helpful and quality product
29 de junho de 2026
Resposta da MGMTimber
Hi Andy,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
All staff were great to work with and…
All staff were great to work with and miner problem fixed super quick with no issues. Will be using again
29 de junho de 2026
Resposta da MGMTimber
Hi,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Broxburn and that they were able to resolve your problem quickly.
Team MGM Timber
Very helpful
I have found them prompt and helpful. Even when there was an issue with paying for it on line. Delivery came on time with no fuss.
29 de junho de 2026
Resposta da MGMTimber
Hi Dale,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Team MGM Timber
Wee bit disappointed
I ordered x12 4.8m ranch boards,two of them were damaged,one was split on the end by about 400mm,the other had a gouge out of one side. As I was unable to return them due to the size,I had to purchase another two boards. Perhaps a more robust quality control before orders leave the depot would help?
29 de junho de 2026
Resposta da MGMTimber
Hi John,
Thank you so much for taking the time to leave us a review, we are so sorry to hear that some of your materials arrived damaged, we have passed your feedback to the branch, if you would like to discuss this further please reach out to us at web.help@mgmtimber.com and our customer service team will be happy to help.
Team MGM Timber
Decking boards
Got a phone call to advise they could deliver much earlier than estimated.
Items were in stock and got what I ordered. No issues with any of the items.
19 de junho de 2026
Resposta da MGMTimber
Hi Les,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Delivery was great the driver was very…
Delivery was great the driver was very accommodating helped me to put the heavy 8x4 sheets up in my driveway which I kept clear for him.
The quality of the wood was excellent good job.
I also got a phone call to tell me when the delivery would be coming I’m very satisfied with the overall experience thanks MGM.
18 de junho de 2026
Resposta da MGMTimber
Hi Brian,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
Resposta da MGMTimber
Hi,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Team MGM Timber
Great choice of products
Great choice of products at a really good price. Very easy to order online with lots of payment options. Staff were very friendly and extremely helpful on site.
26 de junho de 2026
Resposta da MGMTimber
Hi Mark,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
What made my experience great was the…
What made my experience great was the website was very easy to navigate and easy to use and the delivery driver and service were very professional and very friendly and orders were delivered on time
23 de junho de 2026
Resposta da MGMTimber
Hi Duncan,
Thank you for your positive feedback. We're glad to hear that you found our website easy to use and that our delivery drivers were helpful. We strive to provide a seamless online experience and excellent customer service.
Team MGM Timber
Good quality timber and delivered on…
Good quality timber and delivered on time by a very helpful driver.
26 de junho de 2026
Resposta da MGMTimber
Hi,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
Excellent product
Excellent product, arrived as planned. Delivery was good and the delivery guy was very helpful.
27 de maio de 2026
Resposta da MGMTimber
Hi Ron,
Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations and that our driver was helpful.
Team MGM Timber
Ordered an aluminium gate online
Ordered an aluminium gate online. Made payment on a Friday, notified on the Monday that it was out of stock and issued a refund.
Why display products that you dont stock?
26 de junho de 2026
Resposta da MGMTimber
Hi Stuart,
Thank you for taking the time to leave us a review, we apologise on behalf of our suppliers that this was not available.
Our stock levels are updated daily, it appears that your order had come through right after the product went out of stock which sadly on this case was a Friday which did cause a slight delay in notifying you and we completely understand your disappointment.
Team MGM Timber
Resposta da MGMTimber
Hi Euan,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
For me - Five Stars!
Having received a shockingly expensive quote for timber at other retail outlets, I came across this crowd as a result of an internet search. The price was nearly a quarter of what I had otherwise been quoted, so it sure grabbed my attention. Was it too good to be true? I went along to their nearest depot (Broxburn) and although the place was very busy with people going in all directions, I was immediately greeted by a representative who instantly assured me they could provide what I was after, and the price was even cheaper than it had appeared in the Internet search! I paid the invoice on the spot, and two people in quick succession offered to help to get my timber even though someone else had already literally got it in hand.
I haven't been prompted in any way to write this review, more that I was so pleased with a depot that was very professional and super efficient, even for just a small retail order, that I have felt that it should be rewarded with a glowing review. Top marks for you guys at Broxburn, I will definitely use you again (not that I spend much in the grand scheme of things) but more so that I will make sure everyone I know will now know about your service too! Well done!
22 de julho de 2026
Opinião espontânea
Resposta da MGMTimber
Hello,
Thank you so much, what a lovely review!
we have passed this onto the Broxburn team who will be delighted to hear that you enjoyed your experience with them.
We look forward to seeing you again.
Team MGM Timber.
Prompt professional delivery by a very…
Prompt professional delivery by a very , nice , chatty worker
24 de junho de 2026
Resposta da MGMTimber
Hi Brian,
This is great to hear, thank you very much for your 5* review.
Team MGM Timber.
Resposta da MGMTimber
Hi Aaron,
Thank you very much for your feedback, excellent customer service is exactly what we are striving for so this is great to hear. We are also pleased to hear that you are happy with our delivery service.
We hope to see you again soon.
Team MGM Timber.
Great on price quick delivery and…
Great on price quick delivery and driver so helpful.
22 de junho de 2026
Resposta da MGMTimber
Hi Mrs. Friell,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber
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