Excellent customer service, fantastic bags. I have 7 and packing cubes, expander lite bags and the 'bags to place within your main bag'. I can't remember the name. Excellent - it saves scrabbling aro... Ver mais
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Leia as opiniões dos outros
Wow!!! I had no idea just what went behind the beautiful bags, both for work and pleasure I’ve been buying and replacing for years!!! I am so grateful that you have continued to fight as I have no... Ver mais
Fabulous company to buy great stylish quality bags and accessories. My favourite is Aspen, great roomy classy bag. I have that style in 5 different colours. Packing cubes and large tote are great for... Ver mais
Love Mia-Tui. I have been buying their bags for years now and have never looked back. My husband reckons I have an addiction as I have never had so many bags. I always had black bags but they do so... Ver mais
Informações sobre a empresa
Sobre Mia Tui Ltd
Escrito pela empresa

Charlotte x
Emma S - Office Manager

Emma G - Operational Manager

Chelsea - Customer Service Executive

Chelsea's knowledge and attention to detail make her an invaluable member of our team, and we're lucky to have her.
Kirsty - Customer Service Executive

Meet Kirsty, one of our amazing Customer Service Executives who's in charge of managing the Mia Tui Wardrobe collection on our website. She's also responsible for putting any bags that didn't quite make the grade on our factory 2nds page.
Kirsty's top pick from our collection is The Maya backpack, which is just the right size for a day out.
Here's something that may surprise you - Kirsty's actual first name is Julia, which is her middle name.
Outside of work, Kirsty enjoys ballroom dancing, volunteers as a Beaver leader in The Scouts, and gives her time to the YMCA. She's also a big fan of musicals and loves spending time with her family.
If Kirsty could have one superpower, she would choose the power of super-speed, so she could always be on-time.
Her passion for helping customers make her an invaluable part of our team, and we're grateful to have her with us.
Charlotte - Founder & Owner

Allow me to introduce myself - Charlotte, the founder and owner of Mia Tui. I'm thrilled that you've found your way to my company and hope that you love your Mia Tui as much as I do.
My personal favourite bag is The Jennie Travel Bag - it truly makes traveling a breeze.
Here's something you may not know about me - when I lived in Hong Kong, my daughter Amelie and I were in a Jackie Chan movie. Keep your eyes peeled, though - you might miss me if you blink!
In my rare spare time, I enjoy spending time with my family and cooking up a storm in the kitchen.
I'm so grateful to have you as part of the Mia Tui family and to have made my dream a reality.
Meet Van & The Mia Tui Team in Vietnam

Let me introduce you to Van, my Vietnamese partner and friend. We met when I was searching for a factory to produce my prototype travel bag. I visited her brother's factory, but he dismissed me as I was too small. However, Van, who speaks perfect English, believed in me and my idea, and she offered to help bring Mia Tui to life.
Van started by renting a small factory, but her dedication and hard work have now led her to owning her own factory with over 60 employees. Even though we may be thousands of miles apart, we speak every day and share the same vision and passion for Mia Tui.
Van's commitment and support have been invaluable to the growth and success of Mia Tui. I'm so grateful to have her as a partner and friend, and I'm excited to continue our journey together.
Mia Tui a Family Business
Escrito pela empresa

- Where Customers Come First ❤️
- At Mia Tui, our customers mean everything to us! We are a family-run UK business and always put our customers first. Our core values are exceptional customer service, amazing products and great value for your money.
Our Promise To You
60 Day Money Back Guarantee

Return within 60 days of receiving your purchase, to be eligible for a refund.
Informações de contacto
Unit 14 Plover Close, MK16 9PS, Newport Pagnell, Reino Unido
- 01908 714562
- hello@miatui.com
- miatui.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 69% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mia Tui is a Fabulous Company
Excellent customer service, fantastic bags. I have 7 and packing cubes, expander lite bags and the 'bags to place within your main bag'. I can't remember the name. Excellent - it saves scrabbling around looking for small items like a lipstick, pen, glaases etc. I have my eye on the Ellen!
Charlotte, the founder, and her team are wonderful.
Love Mia Tui bags
Love Mia Tui bags, have bought a few in the last couple of months. Would highly recommend Mia Tui.
… can find a right item … shopping at…
… can find a right item … shopping at Mia Tui … thank you … .
Fabulous company to buy great stylish…
Fabulous company to buy great stylish quality bags and accessories. My favourite is Aspen, great roomy classy bag. I have that style in 5 different colours. Packing cubes and large tote are great for holidays. Highly recommend everything from order to fast delivery.
Not only great bags but fantastic customer service too
Yesterday evening I sent a message that one of the clips on the detachable strap that came with a bag I'd recently purchased had broken and this morning I received a reply that a new strap is being sent out to me today!
Wow!!
Wow!!! I had no idea just what went behind the beautiful bags, both for work and pleasure I’ve been buying and replacing for years!!!
I am so grateful that you have continued to fight as I have no idea where my next work/life bag would come from?!?
They are so beautifully designed and crafted and literally last through the myriad of grief being a belonging of mine has to endure!!!
Please keep fighting and creating, we need you and your team!!! 🤩
I ordered the Cleo bag in black for holidays
I ordered the Cleo bag in black for taking on holiday as it was flat and would be easy to pack. Unfortunately the cross body shoulder strap is far too thick and feels like it should belong to a much bigger bag. The hand strap is much thinner and would have been better for the cross body strap. So don’t think it’ll be getting used much. It’s a pity because I have a few Mia Tui bags but this one was disappointing.
Nicely made products
Nicely made products.
Prompt delivery.
Well packaged.
Very happy with my purchase.
My husband bought me a matching Mia tui…
My husband bought me a matching Mia tui handbag and hold-all some time ago now. I’ve never used the handbag so it’s in perfect condition. However I have used the matching hold-all and there are various patches where the surface of the pu leather has come away from the underneath material. The shocking thing is I’ve only used it a handful of times so I would not purchase again

Resposta da Mia Tui Ltd
Excellent products and second to none…
Excellent products and second to none customer service
Love Mia-Tui
Love Mia-Tui. I have been buying their bags for years now and have never looked back. My husband reckons I have an addiction as I have never had so many bags. I always had black bags but they do so many lovely colours and styles that I don’t even own a black one anymore(or bags from any other company)
Great customer service- sorted an issue out for me on a SUNDAY! They are very responsive and the quality is great.
Also the Mia Tui community Facebook site is one of the friendliest I have ever been a member of.
Fab bag
Easy to use site and fast delivery. Love my new animal print bag. Loads of room, lots of pockets, plenty zipped pockets, extra space if required and it all fits into a small zipped pocket. Love it!!!
Poor quality
I really loved my backpack when it arrived. It was packaged beautifully and I loved the style. However after 3 years it has begun to peel badly especially on the straps. I live in a high humidity country which I suspect has accelerated the process. Whilst I love the brand and would love to purchase again I would not buy a PU leather bag due to the quality of material. I prefer to purchase items that are long wearing rather than disposable fast fashion adding to our landfills.
Mia Tui Zara my favourite….
I have been shopping with Mia Tui for many many years. I have a favourite bag from MT it’s a Zara I have so many colours in this design, what I love about this bag is its Size, the interior colour gives you incredible accessibility to all our items inside the Zara. It has a key fob on elastic. as I was forever loosing mine in handbags before Mia Tui came into my life.
With Mia Tui you will never be disappointed, it has a fantastic customer service support team that are second to none. Sheila.
Have been a customer for quite a few…
Have been a customer for quite a few years and gotten to expect their good customer service.
Quality Products
I had a positive experience shopping with Mia Tui when I ordered two bags which arrived quickly. I had to return one as it was the wrong size and had prompt help with every query with this from the Mia Tui team. Customer Service was very good and the quality of the bags too. Very pleased with the bag I kept.
Excellent service for my own error
I ordered a bag but accidently ordered the wrong one. I mailed them and by 9am the next morning (I ordered late the prior evening) they had confirmed the correct bag and refunded the difference. Just didn’t expect it to be handled so quickly and the ability to rectify the issue was amazing!
Good value and simple to order.
Good deal on the gift tokens means that her Ladyship chooses her own bag, saving me the hassle and ear ache of buying the wrong handbag, so what's not to like?
Very pleased with my new Mia Tui bag
Very pleased with my new Mia Tui bag. Love the colour and size of this bag. Love the extra strap I bought as well. I like the patterns and colours on the strap.
Fast delivery ,well packed dust bag…
Fast delivery ,well packed dust bag included and its a beautiful bag .
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