MidInMod Opiniões 121

The delivery team was careful, efficient, and clean.

Helpful, friendly staff and great prices!

I received the dresser and when I opened the box there were many broken pieces. The bottom was not fully attached and two drawers were not functional. I emailed to request a refund. I received an email back requesting pictures of the broken items. I supplied those pictures then nothing. Haven’t heard back. I replaced the broken drawer slides myself and braced the bottom. It would have been easier to buy from ikea and put the thing together myself. Save yourself the trouble and piss poor customer service and buy somewhere else.

Love the chairs. They were delivered and set where I wanted them. I now have 8 of them and I think they are very well made.

I love the look of the barstools. I just wish the legs were all level. They rock a bit as they aren’t even. But furniture pads have made them better

They were great! Walked in, found my couch, and they were willing to hold it until the exact date I moved in. 10/10 would recommend!

I got a awesome couch! I was looking for something sturdy but still comfortable enough to have a good movie night with friends.
The couch is deep and wide enough that I am able to sprawl out a not have to worry about my feet hanging over or constantly feeling like I'm close to the edge of the couch!
I like the fact that I got to see the couch in person and test it in their Houston showroom. I like the fact that the warehouse worked with me to deliver and install the couch quickly and without any mess left behind.

All together I really am enjoying my new orange monster of a couch!

I'm not going to lie, I fall asleep on it way too often!

Customer service was very slow to respond to emails. I called and it was much better via telephone solving my issue.

As for the items I bought, likely the worst instructions of any furniture I’ve ever bought. Poor explanation and very inaccurate list of hardware included

I recently discovered Midinmod while searching for dining chairs and was impressed by the positive reviews. I purchased a set of four dining chairs and am happy with both the style, quality, and quick shipping.

However, I was initially offered a 10% discount coupon but then received a 15% coupon without restrictions shortly after my purchase. When I contacted Customer Service, I was informed that the 15% discount couldn't be applied to my existing order. While I understand the policy, I believe it would have been a reasonable gesture to honor the higher discount.

Despite this, my overall experience was positive. The transaction was easy, and I'm very pleased with the product and design.

The furniture I ordered was ready early! The delivery went smoothly, and I adore the pieces purchased. Sturdy, comfortable, and stylish.

The table i ordered arrived damaged, which I understand sometimes this can happen during shipping. My issue is that customer service is not very responsive and took several days and attempts to get an email response. I called the number and an associate texted the warehouse to have someone reach out to me. It's been 2 days since a rep told me I would receive a tracking number for my replacement and I still have yet to receive anything. Customer service is way below average and because of that I would never ever order from this company again. Unfortunately, sometimes it's worth it to go to a bigger company such as Wayfair to have a better customer experience. No one wants to chase anyone for something they PAID for.

Chair still hasn't left the partner shipper and has been sitting since 2/6. Called MidInMod support and they said I just have to wait till the shipper they hired and I paid an extra $100 to ship to me calls me to schedule. I ordered on 1/31, it's been sitting since 2/6, it's now 2/18. Not sure if this company is real at this point.

The salesperson was pleasant. However, I was told the delivery was at no charge. Then two weeks later I get a $100 charge on my card. I know I'm a distance away, but that should have been explained when I made the purchase.
Also, I tried tracking the delivery and the tracking number is incorrect or doesn't exist!?
Not Great!

I got a great price and it was delivered in a timely manner. I love the dresser I received.

Quality was excellent, shipping info and updates were communicated effectively. Very impressed with the table and will certainly shop there again when I'm in the market.

We purchased two Kyle chairs, 4 bar stools and 8 dining chairs in one go--We were given a great deal and everything was delivered without issue. Love them all!

All good serious company

Great quality fast shipping great service!