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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Amazing quality headphones when they arive, took about 2 weeks. The product I received was faulty with only one earbud working. Was told I could return them once the returns team got in contact. 1 mon... Ver mais

Classificada 1 em 5 estrelas

Had numerous problems, with synchro between left and right, random bleeps, and disconnecting. 7 or 8 emails with "Ben" at Mifo, including a request for video and photos of the earbuds. Also twice warn... Ver mais

Classificada 1 em 5 estrelas

Worst company I have ever dealt with, mifo failed to tell me the earbuds were out of stock after paying for them, it took a few weeks after chasing them to tell me this, they took so long to arrive I... Ver mais

Classificada 5 em 5 estrelas

The Mifo O5 earbuds offer superior sound quality with advanced Bluetooth. They provide stable connectivity. Their design ensures a comfortable fit for long hours of use. They make them ideal for every... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos
  2. Loja de equipamento fitness

Escrito pela empresa

Mifo manufactures and sells high end audio accessories including the award winning O5 Plus Gen 2 True Wireless earbuds with charging case.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

I had a great experience with Mifo's…

I had a great experience with Mifo's customer care. They were quick to respond to my query. They were quick to respond to my query. They provided clear instructions to resolve my delivery issue. I am impressed by professional behavior and how they make sure I was satisfied with the solution.

11 de novembro de 2024
Classificada 1 em 5 estrelas

Disappointing Product and Terrible Customer Service.



I purchased Mifo earbuds 2024 with high expectations, but unfortunately, it failed to meet even basic standards. After low sound and connectivity issues , I followed all the company’s refund criteria to the letter, including making a video of the product (earbuds lasted only 4 days with me before filing within the return window, and providing proof of purchase.

Despite this, the company refused to process my refund. When I attempted to contact customer service to clarify, my inquiries were ignored or dismissed outright.

This experience has left me feeling frustrated and undervalued as a customer. Not only was the product a disappointment, but the lack of accountability and support from the company shows they do not care about customer satisfaction.

I cannot recommend this product or company to anyone. Proceed with caution if you choose to purchase from them.

4 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Being ghosted by this company - AVOID

Being ghosted by this company. Bought two wireless headphones during the black Friday sales, but want to return them. They are not responding to emails, and having dug deeper, have no other method of communication available. They mention a chat bubble on their website which is not there, and they are not on any socials. Scam company, avoid at all costs. And the sad thing in, the product, which is alright tbh doesn't even get a mention because the customer service is do dire. And illegal.

5 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Bought a pair of earbuds and they were…

Bought a pair of earbuds and they were delivered to the wrong address. Contacted customer service and told them I have been the the house 4 times! They just sent a generic response that was no help whatsoever.
I've sent 2 emails since and had no reply. I am currently going through my bank issuing a charge back.
Would not recommend!

4 de dezembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

I ordered the Mifo height-adjustable…

I ordered the Mifo height-adjustable tripod, and I am extremely impressed. The build quality is solid, and it's so easy to adjust the height to suit my needs. Great for both photography and videography. A real bargain for the price!

29 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

No returns process, very average earbuds, whole thing seems a scam, at least my earbuds arrived

Whole thing stinks from the start. No email confirmation of your order. Dodgy company records at Companies House. No returns process / contact details. No response to enquiries.

Inadvertently bought 2x sets of earbuds due to lack of clarity in the buying process; emailed the company immediately to ask them to avoid dispatching the second set, to avoid hassle returning them. Email ignored/no response. Both packs arrived.

The claim on the web site is that the buds never fall out of your ears, even if you're exercising. Utter rubbish - they drop out regularly, I haven't even tried them in exercise, as they drop out just moving around. Sound quality is ok but not particularly different to any other brand.

If you visit their Refunds / returns page, which suggests a chat bubble that doesn't exist, and that you use the reutrns address (that isn't listed anywhere) you'll see a note on the same page saying that Mifo is operated by Smartware Technology Limited. Do yourself a favour: have a look at it on Companies House, company number 11792693. You'll find a very limited history; categorisation as importers and exporters; American and Canadian directors in Dubai - oh and the single director registered at a housing estate in London (the company address) - not unusual for a tradesperson or when a business first starts out, but clearly suspicious given all the other issues.

Have since tried to obtain contact details to return the second pair, and wish I'd read all these reviews before buying the first set. You try to login to initiate the returns proces - and it suggests nothing has been ordered ... something of a fallacy, given I have 2x sets of earbuds here... No contact details for returns.

When you try to login to find a link to start the returns process/RMA, you receive an email with a code to login. The postal address shown for the company on the email you receive, when you look at Google maps, is a residential address.

What a swindle. I intend to report them to the police via Action Fraud, suggest you do the same.

13 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I really like these earbuds

I really like these earbuds, mifo ear buds are bit small in size but its really comfortable and fit perfectly, the frequency of sound is very clear. when i listen the music during my maths i really enjoy the music. Music sound is nice, i love the headphones, highly recommended.

1 de novembro de 2024
Classificada 1 em 5 estrelas

I bought headphones in mid September

I bought headphones in mid September, After two weeks they hadn't arrived so I requested a refund. They then sent the item and I waited several more weeks and nothing arrived. I was then away for several weeks & on my return I received a letter from customs saying the parcel needed an extra 33 euro to be paid. At this point it was too late so they had been sent back to Mifo by customs. I have been emailing customer support for over a week with no response. They have taken my money and I never received the item and they are now not responding to my emails asking for a refund., Robbery

24 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Overall I have a great experience

Overall I have a great experience, the wireless bluetooth is excellent, they provide me discounts, they are very user friendly, This earbuds are compatible with every phone. The charging case is fantastic.

2 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Faulty headphones received

Faulty headphones received , i emailed them 5 days after and they ignored the email and will not process my return. i have proof the headphones arrived at their address as it was tracked. i sent the headphones back within their return policy plus they were faulty to begin with. it now seems my emails have been deleted. terrible

15 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The services of the Mifo UK have a…

The services of the Mifo UK have a great service. They help me in the vlogging term of high definition camera. In the picture other than i have used to take different pictures and upload different website which i have to earn money in dollars.

28 de outubro de 2024

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