Ordered and received earbuds in May 2025, however the left earbud wiggled about in the case so didn't charge well or stayed connected to my phone. I contacted "Support" who's communication seemed fin... Ver mais
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I ordered one set of headphones or so I thought and miraculously paid for and received two in the post. Despite months of assurances via various emails they would send me a return slip and refund the... Ver mais
Bought Mifo O5 Plus Gen 3 Smart True Wireless Bluetooth 5.4 Earbuds [2025 Edition]. They stopped working after a few months. Contacted customer support who were very responsive until none of their sol... Ver mais
There's a good reason why, when I searched for the best noise cancelling headphones, SonicTrek QuietMix II came up on top. The noise cancelling component is top notch. These headphones are comfo... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case
Informações de contacto
Austrália
- mifo.com.au
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Terrible customer services - DON'T BUY FROM MIFO
In good faith I purchased a smart watch from Mifo. I needed a smartwatch to monitor my swimming laps. The product description on their website clearly displayed swimming as one of the smartwatch activities.
Once I opened the product and checked the product app I became concerned about whether it was suitable for swimming so I sent a message to Mifo's support team and Rex replied 'The watch is rated IP67, which means it is dustproof and water-resistant up to a depth of 1 meter for up to 30 minutes. This makes it suitable for everyday activities like washing hands or light rain exposure, but it's not designed for extended submersion or swimming'.
I contacted Mifo and requested a return label and instructions on how to get a refund as the product was not fit for purpose and they have falsely advertised it's capabilities. They have not replied now for several days. I'm so disappointed. I intend to take action and will put in a claim with Australian Competition and Consumer Commission.
I sincerely advise that people don't purchase from them. They're dodgy.
PUBLIC WARNING NOTICE: MIFO
They have a Public Warning Notice issued in Victoria you can search 'victoria public warning mifo' Unfortunately it was too late for me: I Bought headphones, sent them back unopened - proof of delivery. Mifo refuse to reply to any emails about a refund. DO NOT BUY FROM MIFO
Its very secure
Its very secure. I easily move through my phone app. They help me to do maximum other work. Its a best vacuum, i again order it for my family friends.
DO NOT BUY FROM MIFO
They sell faulty products then stop replying once you return them for your refund. I would say they keep selling faulty returned products to get payments then get it sent back and stop communicating. There is a consumer affairs warning on this company. DO NOT BUY FROM THEM
Give me my money back
On October 6, 2024, I purchased these earbuds. However, the right-hand bud ceased functioning after two months. I contacted the support team, but despite their efforts to troubleshoot and resolve the issue, they informed me that I needed to return the earbuds. I was subsequently required to cover the postage costs, which I paid via registered post.
Since then, I have engaged in a series of 23 emails with the support team, each of which has been accompanied by please accept our sincere apologies. I have been assured that they will promptly process my refund...............I'm still waiting for my refund.
While I initially placed my trust in purchasing from an Australian-based company, I now regret not thoroughly reviewing their customer reviews. Further investigations have revealed that the company has been issued a public warning from Consumer Affairs Victoria.
Stay away and do not purchase from them
Terrible customer service
Terrible customer service, using delaying tactics.
Ordered product, then realised, after looking at reviews, that products are poor quality. Requested cancellation and refund the next day (product had not been dispatched and payment pending) customer service team acknowledged request but needed to forward to a different dept. Kept following up for 3 days. Still no response. Product was sent and payment taken. I then arranged for a return of unused product. Customer service acknowledged receipt of product, but said it would take 14 days or longer to process credit. I raised a payment dispute with my bank and they got my money back. Avoid this company !
TUnder no circumstances purchase any goods from this companyhe goods are terrible and don't match…
The goods are terrible and don't match the descriptions and their customer service is non existent. I purchased some sleep pods from them and they arrived and didn't work properly. I have been trying to get a refund from them since Boxing day and despite returning the goods they are now not even responding to my enquiry and have not confirmed receipt of the goods. There is no phone number to contact them and all email go to the same email address with different people responding to the enquiry asking for the same information to be supplied over and over again.
Warning!
Warning!! Do not use this company!
Returned a faulty watch and I have been waiting months for my refund
I really wanted to love these.
I really wanted to love these however I cannot get them to stay in my ears. I have tried every tip and every angle but they just keep falling out.
Everything else about them is great.
They have a very responsible customer…
They have a very responsible customer service. Mifo AUS is reliable because they offer high quality products with excellent performance. They ensure a smooth shopping experience.
After using it for two months
After using it for two months, I have seen positive results and highly recommend it to others. It makes my life easier by providing relief after long days a very reasonable price. The Neck and Shoulder Massager with Heat Therapy has greatly reduced my muscle pain and tension.
I'm extremely satisfied with its…
I'm extremely satisfied with its performance. It saves time and keeps my home clean without any problem. They efficiently clean my pet hair. The Walkabout PetVac its very easy and helping.
The comfortable design help me for long…
The comfortable design help me for long gaming levels. This is very comfortable. The built in mic ensures smooth communication with teammates. They giving me an edge in gameplay.
Sent me faulty headphones and refused…
Sent me faulty headphones and refused to refund.
The smart food dispenser ensures…
The smart food dispenser ensures accurate portion control food for the pets. They making it easier to maintain a healthy feeding schedule. The Walkabout iPet is a smart decision for my pet. I looking to simplify my pet care routine. I can monitor and interact with my pets remotely.
The Plus 4-Slice Popup Toaster it's a…
The Plus 4-Slice Popup Toaster it's a great addition to my kitchen. I love how convenient and efficient it is! I'm extremely satisfied with it. It toasts evenly and quickly. They making my breakfast preparation much easier.
The Devanti edition make my picnics and…
The Devanti edition make my picnics and family time more enjoyable. Mifo AUS make it compact and efficient design. It provides convenient cooling or heating. Its portability makes it easy to carry and perfect for outdoor gathering.
I recommend it to all because Bonzachef…
I recommend it to all because Bonzachef Electric Coffee Grinder I start my small coffee business. They grind coffee beans to the perfect consistency and provide a fresh coffee. Quality of grinder is amazing. This is durable.
I share my personal experience after…
I share my personal experience after one month to use the proper. It keeps my house neat without any worry. They automatically cleaning floors while I focus on other tasks. It's perfect for my daily use an ideal gift for anyone.
The Treadmill helps reduce leg pain by…
The Treadmill helps reduce leg pain by providing extra support and comfort during workouts. They help me to loss my weight without the need for strict dieting. As well they help me in Regular use and shape my body Properly.
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