Absolutely appalling! Do not part company with your money. Having ordered an item as a gift, I have spent the last three days in a back and forth, with chat bots and then finally no less a human. Excu... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I will give a good review and continue too unsolicited to do such. Yeah even better following protocol for cross border eu - uk trade regulations credit where it’s due no issues at all products h... Ver mais
The process was easy, all my questions were answered well by customer service before placing my order. Updates were frequent and the delivery was faster than expected. Received exactly what I ordered... Ver mais
The website offered great deals on sunglasses, I'm surprised they had good stock of Off White v2 glasses for cheaper! So ordered them and added fast delivery which is still cheaper than buying from ot... Ver mais
Informações sobre a empresa
- Plataforma de comércio online
- Loja de roupa
- Loja de acessórios de moda
- Loja de moda masculina
- Loja de roupas vintage
- Loja de moda feminina
Escrito pela empresa
Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion stores. Feeling inspired? Visit us at www.miinto.co.uk If you need assistance, our customer service team is ready to support you.
Informações de contacto
Reino Unido
- info@miinto.co.uk
- miinto.co.uk
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great shopping experience!
I had never dealt with Miinto before and the item I was purchasing was relatively expensive so I was nervous about completing the order. I needn’t have worried as my order was processed and shipped very quickly via DHL who kept me informed via tracking and I’m delighted with the item purchased! I would definitely buy from this company in the future!
When have a problem no humans to help sort out or phone number , just automated AI responses !
No delivery of an item and impossible to get any answers , only AI responses and of no use at all and not able to call anyone to discuss , really poor and v frustrating !!

Resposta da Miinto UK
Unfortunately I did not receive my…
Unfortunately I did not receive my order as the item I’d ordered, confirmed and received a dispatch email for, was out of stock. I learnt this from an email which was sent to me a couple of days later saying my order had been cancelled!
Don’t advertise products that are not in stock! Create a better system of tracking what’s available in your warehouse.
Because of this experience I do not recommend and will never shop on their site again.

Resposta da Miinto UK
Recommended
Top notch company & five star delivery/refund procedure.
Only problem was the polo shirt I ordered was advertised as a regular fit & when it came it was a slim fit unfortunately.
Unfair return charge
Miinto sent the wrong item and then charged £10 for the return.
It has taken more than 2 weeks for them to acknowledge the return, and only did so after I had emailed asking for an update.
This is not right when the company is at fault. Unless this is resolved I won't be shopping at Miinto again.

Resposta da Miinto UK
Nice authentic products
Nice and easy to buy and got authentic products
I love the coat
I love the coat. The delivery was quick and the item very well packaged. I don't think anything could have been any better.
Great communication and items arrived…
Great communication and items arrived quickly and as described

Resposta da Miinto UK
OMG amazing
OMG amazing, super fast delivery and excellent bag. Was a bit nervous ordering from them but they have exceeded themselves, plus a return label enclosed should I want to return ( which I don’t)
Will definitely use this company again!
Quick ship with responsive…
Quick ship with responsive communication
Excellent goods & will definitely use again…
AVOID AVOID AVOID….
Just a company that offers bargain prices but does not deliver??i placed an order nearly 3 weeks ago and still nothing….
AVOID THESE COWBOYS….
Happy customer
I was skeptical at first but after contacting customer support to verify quality of item as best as possible, I placed the order and it was exactly what I was after. Saved over £100 on retail price.
Shipping + Return prices are a bit…
Shipping + Return prices are a bit extreme - as well as the no option for exchange. I purchased something, didn't fit, I'm £15 out.

Resposta da Miinto UK
Absolutely brilliant service and…
Absolutely brilliant service and product. Delivered very fast from Italy in just a day or two!
Thank you so much.
My order from Miinto arrived very…
My order from Miinto arrived very quickly just in a day. The quality of a product is genuine and everything was well packed.
Thank you
Great delivery
Great delivery, got what was expected, would recommend
Great discovery
I discovered this brand in earlier in the year and have since made several purchases, I have always had good service, been kept upto date with delivery details and returns no matter where the items came from. I love the brands they have and always enjoy purchasing something from Europe especially Spanish, Italian and french.
A Experiência Trustpilot
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