I found the Miles Morgan representative helpful, pleasant, competent and willing to listen. We managed to get the paperwork delivered via printer whilst I was there and we discussed two trips for Ma... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I found the Miles Morgan representative helpful, pleasant, competent and willing to listen. We managed to get the paperwork delivered via printer whilst I was there and we discussed two trips for Ma... Ver mais
A empresa respondeu
We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... Ver mais
A empresa respondeu
Excellent customer care. Sarah in Chepstow went above and beyond to help us book the right cruise for us. They are always so helpful and friendly, wouldn’t book any other way as they help sort any iss... Ver mais
A empresa respondeu
Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who un... Ver mais
A empresa respondeu
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, Reino Unido
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Efficient Service.Patient, Good Listener
picking up on our choice of Holiday.

Resposta da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow
Very pleased with the service we received from Miles Morgan. From our first walking in we were warmly greeted and the team were keen to help us find a cruise which not only fitted our budget but our needs also .Special mention for Jade Evans Chepstow branch who is a credit to your business. Can highly recommend.

Resposta da Miles Morgan Travel - Chepstow
the staff in chepstow are always ready with a smile ,to guide you to the right holiday for you ,it shows it works,as we already booked our third holiday with Miles morgan.

Resposta da Miles Morgan Travel - Chepstow
Staff are friendly, knowledgable and efficient and will go the extra mile to help.

Resposta da Miles Morgan Travel - Chepstow
Thank you to Jade and Rhiannon in the Chepstow office. They booked up a 2026 Viking cruise for ourselves and our friends with the usual friendly nothing is too much trouble approach. Love booking holidays there, even our daughter’s dog we look after is welcome!

Resposta da Miles Morgan Travel - Chepstow
Had a slight hitch with a friends booking being linked to mine as she was receiving information which I didn’t. As we had booked separately and at different times I didn’t understand or appreciate this. I had introduced her to your company and to cruising so was glad to get this sorted out by your staff who were very helpful.

Resposta da Miles Morgan Travel - Chepstow
First time I had used Miles Morgan, and I will definitely be using them again, I was recommended by a friend, nothing was too much trouble all the staff especially Rhiannon were so friendly and helpful , it took away all my stress trying to book flights to Australia thank you

Resposta da Miles Morgan Travel - Chepstow
The Chepstow team are always prepared to go the extra mile and its a pleasure to speak with them about our thoughts and desires.

Resposta da Miles Morgan Travel - Chepstow
We have used Miles Morgan travel services for a little while now and always find the staff so helpful. Jade helped with our most recent booking and followed up on our latest enquiry. Follow up emails were always replied to and her communication was great.

Resposta da Miles Morgan Travel - Chepstow
Helpful and genuinely interested in us and our travel plans. Knowledgeable about P&O Cruises, gave us all the information we needed to make our booking. All in all excellent customer service.

Resposta da Miles Morgan Travel - Chepstow

Resposta da Miles Morgan Travel - Chepstow
This is the third time I have booked with them and the second time with Jade always very pleasant and helpful

Resposta da Miles Morgan Travel - Chepstow
Ellie listened to our requirements and was very helpful finding the type of hotel we wanted in a suitable area.

Resposta da Miles Morgan Travel - Chepstow
Ellie was simply excellent in advising us on an appropriate holiday for ourselves and our friends to cover the Italian lakes and a train journey through the Alps.
To be perfectly honest we had been floundering in making arrangements for the holiday without knowing enough about the possible itineraries and how they fitted our capabilities. Ellie picked up on the requirements very quickly and pinpointed what appears to be a very suitable tour that suits our needs. Customer service was very friendly, practical, trustworthy, knowledgeable and helpful. What more could we ask for?
We have not used a travel agent for over forty years but did so on the recommendation of a friend. The subsequent experience at Miles Morgan exceeded our expectations. Our friends were also very excited to receive the holiday proposal e-mail from Ellie. Let's hope the holiday in October proves the visit to Miles Morgan and our decision to takes Ellie's advice was the right thing to do.
Only negative point was that we had to wait fifteen minutes at the shop before we were able to have a discussion with Ellie, who was dealing with another customer. The wait proved worthwhile. Some folk may not have been so patient and moved on.

Resposta da Miles Morgan Travel - Chepstow
jade was outstanding she answer all are questons
we we asked ,her knowledge was very good we will book though her on our next hols

Resposta da Miles Morgan Travel - Chepstow
Excellent service from Rhiannon. Very efficient, very helpful, very knowledgeable.

Resposta da Miles Morgan Travel - Chepstow
Easy to book, helpful and knowledgeable lady sorted us a Titan Tours of our choice. Rhiannon in Chepstow was working alone covering all aspects of her job. Well done.

Resposta da Miles Morgan Travel - Chepstow
i really like miles morgan. they are local, they give personal service. I find them friendly and efficient too.

Resposta da Miles Morgan Travel - Chepstow
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