Miles Morgan Travel - Cirencester Opiniões 

285
TrustScore: 5 em 5

4,9

29 Cricklade Street, GL7 1HY Cirencester, Gloucestershire, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Laura was so helpful yet again as this is not our first holiday we have booked with her. We told her what we were after and came out more than happy with the holiday we have now booked. The staff in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Laura is fantastic, i emailed her whilst I was on my first cruise booked with herself. I was asking some advice before rebooking my next cruise. Laura made everything so simple and greeted me on my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We made our booking with Laura who was extremely helpful and had an answer to all our questions. I have needed to contact her a couple of times since and again got the same level of service. I would h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As always the service received when booking with the Cirencester branch was faultless. Alison went above and beyond to make the booking trouble free but at the same time identifying important points... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Agência de viagens
  2. Agência de viagens de cruseiro

Escrito pela empresa

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Informações de contacto

  • 29 Cricklade Street, GL7 1HY, Cirencester, Gloucestershire, Reino Unido

  • 01285 659611

4,9

Excelente

TrustScore: 5 em 5

285 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(285)

3120 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Very friendly, efficient and helpful staff. Solved my problem within a very short time.

5 de agosto de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you very much for your nice review-Laura

Classificada 5 em 5 estrelas

Pleasure to deal with!

Smiling helpful team in Cirencester. Keen to help. Always keep me up to date and fully informed. Makes me feel like I am always in safe hands.

1 de agosto de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you for your kind review- Glad I could help- Joanne

Classificada 5 em 5 estrelas

Excellent service

We made our booking with Laura who was extremely helpful and had an answer to all our questions. I have needed to contact her a couple of times since and again got the same level of service. I would highly recommend the company and in particular Laura.

29 de julho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you very much for your lovely review -Laura

Classificada 5 em 5 estrelas

Excellent service

Excellent service, friendly staff.

31 de julho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you for the great 5* review!!
- Kate

Classificada 5 em 5 estrelas

Brilliant service and added value from…

Brilliant service and added value from Laura, who understands our needs as well as a great knowledge of each of travel requests.

28 de julho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you for your kind review. It is always a pleasure to assist you with your travel plans-Laura

Classificada 5 em 5 estrelas

An easy experience

Joanne was great in organising our river cruise, clear concise and patient.

17 de julho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you for the lovely 5 star review, glad I could help- Joanne

Classificada 5 em 5 estrelas

Excellent staff…

Laura was so helpful yet again as this is not our first holiday we have booked with her. We told her what we were after and came out more than happy with the holiday we have now booked. The staff in the Cirencester Miles Morgan travel agent are so professional and assist you with everything. Thank you so much, will definitely be booking more holidays in the future.

23 de julho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you for 5* review. It always a pleasure to help you-Laura

Classificada 5 em 5 estrelas

Laura is fantastic

Laura is fantastic, i emailed her whilst I was on my first cruise booked with herself. I was asking some advice before rebooking my next cruise. Laura made everything so simple and greeted me on my return with her friendly smile and a copy of my latest holiday booking confirmation ☺️. The cruise that i first booked with Laura she guided us from start to finish with her knowledge of the cruise ship, this made everything so easy for me i will always return to use Laura and the Miles Morgan Team.

10 de julho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you so much for your wonderful review really appreciate it - Laura

Classificada 5 em 5 estrelas

Staff very welcoming and helpful

Staff very welcoming and helpful. Listened to what we wanted and then proceeded to supply us with it in every sense of the word. Couldn’t have asked for more.

12 de julho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you for the great review!
- Kate

Classificada 5 em 5 estrelas

Very helpful staff

I went in for specific purpose and the staff got the job done. If there was anything else that was needed, the staff would be more then happy to help.

24 de junho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you for your 5* review was a pleasure to help you.- Laura

Classificada 5 em 5 estrelas

Great for ideas

We always get really good suggestions from the whole team when we go in looking for ideas. Their knowledge on where to go (and more importantly where to avoid) is second to none.

28 de junho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you for the 5 star review- Glad we could help- Joanne

Classificada 1 em 5 estrelas

Ann Gibbons is incredibly rude in Cirencester

I had an unfortunate run in with their new Foreign Exchange specialist, Ann Gibbons, in May when she thought it prudent to be incredibly rude to me on the phone whilst her manager was away. She obviously has a serious problem with being asked what the selling rate is for Euros, not something I would've thought would be triggering to a so called 'foreign exchange specialist'. I contacted the manager who said she would get back to me regarding the matter, but unfortunately she has not. Clearly she thinks how Ann treats customers is acceptable. I have used Miles Morgan Cirencester on many occasions and they have always been good, however this incident and how Kate, the manager, failed to deal with it has left an unpleasant taste in my mouth about this place.

28 de maio de 2026
Opinião espontânea
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Dear James,
Thank you for taking the time to contact me regarding the service you received.
I am very sorry that your experience with our Cirencester branch fell below the standard of service we pride ourselves on. I also apologise that you felt your original complaint was not followed up in the way you expected.
Please be assured that your concerns were taken seriously and fully investigated. Whilst I am unable to comment on internal employment matters, I hope you can be reassured that appropriate action has been taken.
We genuinely value your previous custom and are sorry that we let you down on this occasion. If you would be willing to contact me directly at the branch, I would very much welcome the opportunity to restore your confidence in Miles Morgan Travel.
Kind regards,

Kate

Classificada 5 em 5 estrelas

Always friendly and experienced advice

Kate is always very helpful and knows her customers and their needs

9 de junho de 2026
logótipo da Miles Morgan Travel - Cirencester

Resposta da Miles Morgan Travel - Cirencester

Thank you for the lovely review and booking another amazing holiday with me!
- Kate

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais