I was recommended to go to Miles Morgan, and was not disappointed. Alvita was excellent. She listened to my concerns, as a first time solo traveller at 74 yrs old and what I was looking to achieve fro... Ver mais
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Localização
Alterar localização20 Princess Victoria Street, BS8 4BP Clifton, Bristol, GB
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Leia as opiniões dos outros
Big Shoutout to Miles Morgan in Clifton Village, Bristol - Foreign Exchange Desk. A huge thank you to Tara McKee on the Foreign Exchange Desk.🌟 Absolutely marvellous service today, helpi... Ver mais
A empresa respondeu
This is our 2nd holiday booked through Miles Morgan, after the service we received on the initial holiday was 1st class we went back to book a future holiday. Alvita from Miles Morgan was yet again... Ver mais
A empresa respondeu
Had two recent(in last three months)bookings through Louise at the Clifton Office of Miles Morgan.The first was for a short weekend break in Paris at the end of March-as usual with Louise and MM,the w... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Informações de contacto
20 Princess Victoria Street, BS8 4BP, Clifton, Bristol, Reino Unido
- 0117 2232096
4,8
Excelente
142 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
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Singapore/ Australia
I had a fairly complicated journey to sort out and this was further complicated by three different people at the travel agency being involved. But a lot of care and time was taken to make sure I was happy with the outcome. I felt I had been given good and considered advice.
27 de abril de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Louise always excellent
Louise as always was very helpful, quick (we were on a meter) and full of knowledge. She is a delight to deal with.
30 de abril de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you for your kind words, really glad we were able to help you quickly :)
Louise x
Resposta da Miles Morgan Travel - Clifton
Thank you for your kind words, I am so glad that we got there in the end and found the right destination for your special holiday.
I look forward to seeing those sea view pictures!
Alison😀
The Travel agent listened and checked…
The Travel agent listened and checked what you where saying and didn't just look at a screen.
She was both friendly and courteous.
28 de abril de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you so much for your kind words! I'm really glad to hear that you felt listened to and well taken care of. I cannot wait to hear all about your River Cruise trip x
Alison 😀
Efficient and speedy
Had two recent(in last three months)bookings through Louise at the Clifton Office of Miles Morgan.The first was for a short weekend break in Paris at the end of March-as usual with Louise and MM,the whole thing was very speedily and efficiently organised and no criticisms at all so very pleased.Awaiting next holiday in Greece in early July,already booked.
4 de abril de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you so much for taking the time to leave such lovely feedback. I'm so glad I could help and I hope you enjoy your trips away. I look forward to assisting you in the future. Have an amazing time away!
Australian trip
Louise understood what Australian flights and hotel I needed and was able to sort a package that was accepted . I was very pleased with the professional service
4 de abril de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you so much for your kind words. I'm really pleased to hear that you were happy with the package I arranged for your Australian flights and hotel. It was a pleasure assisting you, and I'm glad we found an option that suited your needs.
If there's anything else I can help with in the future, please don't hesitate to reach out!
Miles Morgan gift vouchers are a scam. Avoid
I was gifted Miles Morgan vouchers as a wedding present. I was informed by the staff at Clevedon some months ago that i was able to use them to book a hotel only. When i came to use them they said that only packages were available due to ABTA coverage. I raised this with the Head office in Clifton and they eventually said i had been misinformed and hotel-only bookings were acceptable. I requested a room with one of the largest hotel chains in Spain but was told that the "handlers" could not secure the booking. This is despite the hotel having rooms available on their own website and with every online travel agent. My complaint to the Managing Director Mandy Shillito resulted in a curt "sorry, computer says no" response. No real attempt was made to find a solution.
Miles Morgan Travel was acquired by the much larger Hays Travel Group recently so there can be no excuse for failing to book a hotel room with a reputable hotel chain which is readily available direct or through other agents.
This has been my only experience of this company and i saw none of the excellent service they routinely boast. Avoid
2 de abril de 2025
Opinião espontânea
Resposta da Miles Morgan Travel - Clifton
Thank you for your review. We are really sorry that we were unable to source the exact hotel for the date that you needed, from the suppliers that we offer. We acknowledge your comments and are sorry that we have been unable to offer assistance on this occasion.
Fantastic advice and service from Alison
Fantastic advice and service from Alison
29 de março de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you for your lovely feedback. I am so glad we managed to get your family cruise trip sorted! I can't wait to hear all about it.
Alison x
Resposta da Miles Morgan Travel - Clifton
Thank you for your kind review and I'm pleased you found my service helpful. It was a pleasure booking your holiday and I hope you have a fantastic time away. 😊 Kate
So helpful and considerate
19 de março de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you for your kind feedback and I'm glad you found my service helpful. It was a pleasure booking you on another holiday. 😊 Kate
Efficient service responding to…
Efficient service responding to requirements of the holiday, with a choice of hotel and price
25 de fevereiro de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you! Glad you found our service efficient and flexible in meeting your holiday needs. 😊, Alison x
Wonderful staff at Clifton and Clevedon
Such lovely staff who have gone out of their way to help us. We are an older couple who have specific needs and have changed their mind several times. In all of this they have been patient, kind and helpful in every aspect in sorting out our holiday. We can't thank them enough.
2 de março de 2025
Resposta da Miles Morgan Travel - Clifton
You are very welcome, it was lovely to meet you both, and I am glad your holiday was finally sorted to your requirements. Have a great time
Alison x
Staff are very helpful and friendly
Staff are very helpful and friendly. Helped me to save some money and upgraded the cabin through contacting the cruise line directly. Thank you Kate.
27 de fevereiro de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you so much for your kind review! I’m so glad I could help you save some money and upgrade your cabin. It was a pleasure assisting you and I appreciate you taking the time to leave a review. If you need any further assistance or have any more questions, please don’t hesitate to get in touch. Kate
Louise couldn't have been more helpful
Louise couldn't have been more helpful, she was very knowledgeable, helpful and provided a very professional service. She was also very friendly and managed to book us exactly what we were looking for on the dates we asked.
25 de fevereiro de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you so much for your lovely feedback! I’m so happy to hear that I was able to help you find exactly what you were looking for. It was a pleasure assisting you, and I’m glad I could make the process smooth and enjoyable for you.
If you need any further assistance or have any more questions in the future, please don’t hesitate to get in touch. I’m here to help!
Louise was a great help to my Aunt and…
Louise was a great help to my Aunt and I with preparations for our cruise
25 de fevereiro de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you so much for your kind words! I'm so glad I could assist you and your Aunt with the preparations for your cruise. It was a pleasure helping you both, and I’m thrilled everything went smoothly.
Resposta da Miles Morgan Travel - Clifton
Thank you for your kind feedback, I look forward to hearing all about your Italian trip.
Alison
Louise the Clfton manager looked after…
Louise the Clfton manager looked after us and our cruise arrangements very well.
14 de fevereiro de 2025
Resposta da Miles Morgan Travel - Clifton
“Thank you so much for your kind words! It was my pleasure to assist you with your cruise arrangements, and I’m thrilled to hear that everything went smoothly. If you ever need anything in the future, I’m always here to help. Wishing you many more wonderful trips ahead!”
Kind Regards
Louise
Majorca Phone answered
Phone answered! Quick and efficient service with good follow up…
31 de janeiro de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you for your compliment, I was happy to get your holiday booked in very quickly over the phone. I hope you have a fabulous time.
Alison x
All the staff were patient and helpful…
All the staff were patient and helpful whether we were visiting the branch or communicating by phone or email. They displayed excellent knowledge and responded to our enquiries quickly and effectively.
4 de fevereiro de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you so much for your kind feedback, we really appreciate you taking the time to leave a review.
It’s wonderful to hear that you found the whole team to be patient, helpful, and knowledgeable. We always strive to provide the best service, so your comments mean a lot to us.
It was a pleasure to book your cruise, and I hope you are looking forward to it! If you ever have any further questions or need any assistance, you know where to find us.
Kind regards,
Kate 😊
Helpful knowledgeable staff
31 de janeiro de 2025
Resposta da Miles Morgan Travel - Clifton
Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you found our staff helpful and knowledgeable.
Kind Regards
Louise
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