I went (with a friend) into the shop with some idea of where we wanted to go, but nothing else. Jessica was welcoming and really helpful. She found a hotel that we both liked and gave us some inform... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Everyone at the Gloucester branch are kind,efficient, knowledgable and have never let us down in the 10 years we’ve been using them for our holidays. Special thanks to Connor and Leyanne. We always ge... Ver mais
A empresa respondeu
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... Ver mais
A empresa respondeu
The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Informações de contacto
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, Reino Unido
- 01452 345100
4,9
Excelente
347 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good service from Jessica
20 de outubro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Alan, thank you for your kind words. It was a pleasure to book your holiday. I hope to assist you again soon. Best wishes, Jessica.
I am treated like a person and not a…
I am treated like a person and not a number
19 de outubro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Ian, thank you for leaving a 5* review on your recent experience with us and great to hear that you feel welcomed in the branch. We look forward to assisting in the future. Kind Regards, Jessica.
Really knowledgeable
Really knowledgeable, its our first cruise so we had lots of questions and "how to" things. We got all the answers and loads of tips on how to get the best out of the holiday.
5 de outubro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Steven, thank you for leaving a 5* review on your recent experience with us. I am pleased we managed to answer many of your questions and looking for to assisting in the future. Kind Regards, Jessica.
Excellent service …
From the moment we walked in till the moment we left, the service we received was first class from Conor. Nothing was to much trouble and he was very patient taking us through all the options we were looking at and helping to put a holiday package together that was absolutely perfect for us.
12 de outubro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Helen, thank you for leaving a 5* review on your recent experience. It was greet to meet you both last week and a pleasure in being able to assist with your booking. Kind Regards, Conor.
speedy attention
speedy attention, interest in what we were trying to achieve, competence in achieving it and courtesy through all
12 de outubro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Enid, thank you for leaving a 5* review and we look forward to assisting you in the future. Kind Regards, Lydia.
Staff always very friendly and helpful
24 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Thank you for taking the time to give us a review David. It was a pleasure as always, we look forward to seeing you in the future. Best wishes, Lydia.
Our travel advisor Jessica was absolutely superb. She made us feel very special and important. In fact all the girls were friendly and helpful
Our travel advisor
29 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Alison, thank you for leaving 5 stars! I really appreciate your kind words and I am happy that I could help you. It was a pleasure booking your holiday and I hope to see you both again soon. Best wishes, Jessica
Melissa from the Gloucester branch
Melissa from the Gloucester branch was so help and informative. Nothing was too much trouble. She listened to what I wanted and built the perfect holiday. Would highly recommended her. Thanks
16 de setembro de 2025
Opinião espontânea
Resposta da Miles Morgan Travel - Gloucester
Hi Jim, thank you for taking the time to leave a kind review! It was a pleasure assisting you. Best wishes, Melissa
Listened to what we wanted
Listened to what we wanted for our perfect holiday and totally delivered. We went to the Gloucester branch where our agent was brilliant and informative. Couldn’t have asked for more
19 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Nicola, thank you for your kind words. It was a pleasure to assist you both with your booking to celebrate your wedding anniversary. Kind Regards, Conor
Very helpful and friendly
17 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Mr Russell, thank you for taking the time to leave a kind review. I am glad that we could help and it was a pleasure booking your next holiday. Best wishes, Melissa
Great customer service and attention to detail
Conor the Manager explained everything thoroughly to my wife and I about our preferred holiday destination; in this case Jamaica. Furthermore, he also provided holiday insurance options to us. The professional advice provided and customer friendly approach led to us booking our first holiday with Miles Morgan and we look forward to using this company again.
15 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Mr Kellett, thank you for your kind words and for taking the time to leave such a thoughtful review. I am thrilled to have you as first-time customers! I look forward to helping you plan many more memorable holidays in the future. Best wishes, Conor
Resposta da Miles Morgan Travel - Gloucester
Hi, thank you so much for leaving 5 stars and a kind review! It is always a pleasure assisting you both and booking your holidays. I hope to see you again soon. Best wishes, Ley
Friendly & Professional.
Attended our appointment with a view to booking a cruise around Japan. We were made to feel very welcome and offered a tea or coffee. Melissa was very helpful, answered all our queries and understood what our budget, requirements and preferences were. She successfully booked our cruise and managed to remain calm and friendly when the computer system decided to play up. Everything was fine in the end and we are looking forward to exploring Japan. Thank you Melissa.🙂
8 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Thank you very much for taking the time to write a lovely review! It was a pleasure to meet you both and help with your big trip for such a special occasion! I appreciate your patience when the system played up but we got there!
Melissa, Gloucester
Great collaboration between Lloyd…
Great collaboration between Lloyd Morris of Riviera Cruises and the Gloucester Miles Morgan Team at the presentation yesterday.
4 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Mike, thank you for attending our Riviera event. We appreciate that you left us 5 stars a kind review. It was a pleasure to assist all 4 of you and book your next holiday. I hope to see you again soon. All the best, Conor.
Jessica proved to be very…
Jessica proved to be very professional, knowledgeable and was very engaging . It made the process easy and stress free
5 de setembro de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave a kind review regarding your recent experience. I am happy that I could assist you and book your next holiday! I hope to see you again soon. Best wishes, Jessica
Great
We were looked after by an excellent holiday rep who sorted out our cruise and nothing was too much for her. Excellent service all round.
27 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave 5 stars and a kind review! I am happy that I could assist you and book your next holiday! I hope to see you again soon. Best wishes, Jessica
Our experience at Miles Morgan Gloucester
Our experience at Miles Morgan Gloucester was very positive. Mel was extremely helpful and found us a fantastic holiday in Venice that we likely wouldn't have been able to find without her help.
27 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Darren, thank you so much for leaving 5 stars and a kind review! I really appreciate it and it was a pleasure booking your holiday to Venice. I hope to see you again soon. Best wishes, Mel.
Very efficient
Very efficient. Pleasant friendly staff. Came away with everything we wanted. Now looking forward to our holiday. Thank you.
30 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Sue, thank you for taking the time to leave a kind review regarding your recent experience! I am happy that we could assist you and book your next holiday. I hope to see you again soon. Best wishes, Conor
Jessica spent a lot of time trying to…
Jessica spent a lot of time trying to find the right accommodation at the rightprice, and she succeeded'
This was our first visit to Miles Morgan in Gloucester, and it probably wont be our last.
30 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi John, thank you for your kind words, It was my pleasure to assist you and book your next holiday! I am glad that I could find the right thing and I hope to see you again soon. All the best, Jessica
Pleased to book our holiday so quickly…
Pleased to book our holiday so quickly and efficently
Staff helpful and friendly
30 de agosto de 2025
Resposta da Miles Morgan Travel - Gloucester
Hi Michael, thank you for taking the time to write a kind review. It was a pleasure assisting you and I hope to see you again soon. Best wishes, Jessica
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.