Nina at Miles Morgan was recommended to me by a friend. The whole experience was amazing as Nina went above and beyond to secure me a place on a much sort after cruise within my budget. It must have b... Ver mais
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Thankyou as always to Nina and the team of excellent staff at Miles Morgan in Ross On Wye. Once again they went above and beyond to sort out another memorable trip for me. There attention to detail, f... Ver mais
We are new to cruising and wanted some guidance. Nina and Rachel were fantastic in every aspect of planning our holiday and that gave me the confidence to go away and enjoy our holiday !
I didn't make the actual booking. My friend made a group booking for 8 of us. I believe the booking process was straightforward and Jen was excellent in explaining everything. I've been in to ask a fe... Ver mais
Informações sobre a empresa
Escrito pela empresa
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Informações de contacto
12 Market Place, HR9 5NU, Ross-on-Wye, Herefordshire, Reino Unido
- 01989 562555
4,9
Excelente
297 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Nina handled our enquiry with expertise…
Nina handled our enquiry with expertise which enabled us to quickly make the decision to book another holiday that is on our bucket list
Quick, efficient and super friendly- the whole experience was superb
22 de setembro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Brilliant service
Jen was brilliant and very patient as she perfectly booked 8 off us in one go to book a cruise for us. She went over every detail that we needed or wanted to know. As we have not been on a cruise before she made us feel relaxed and now very excited to go.
19 de setembro de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Dear Vicki,
Thank you so much for your wonderful review.
We are so very grateful that you took the time to send it in.
I am so glad I was happy to help all of you to find your perfect cruise.
I look forward to seeing you again soon.
With kind regards,
Jen
Very helpful staff
Very helpful staff, nothing is too much effort. Booking process is easy. Overall very happy with all aspects.
18 de setembro de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Dear Mr. Smith,
Thank you for your lovely review.
It was a pleasure to book your cruise.
I look forward to seeing you again soon.
With kind regards,
Nina
Helpful, friendly, knowledgeable staff
The friendly, welcoming, helpful nature of the adviser outstanding.
You didn't feel rushed and you were listened to. Any questions or thoughts were looked into.
17 de setembro de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Dear Mr Merry,
Thank you so much for your lovely review.
I am so pleased that you enjoyed your experience booking with us at Miles Morgan Travel - Ross-on-Wye.
I look forward to seeing you again.
With kind regards,
Shelly Kerris
Resposta da Miles Morgan Travel - Ross-on-Wye
Dear Mr. Teasdale,
Thank you for your lovely review.
It was a pleasure to help you.
With kind regards,
Shelly Kerris
Holiday …
Shelley was excellent ,very friendly and put us at ease, and made the process very easy
13 de setembro de 2026
It’s the lovely staff that go an extra…
It’s the lovely staff that go an extra mile to ensure the customer has all information about their chosen holiday .
9 de setembro de 2026
Very friendly and helpful in a relaxed…
Very friendly and helpful in a relaxed environment.
Great service.
4 de setembro de 2026
Personal knowledge of clients
Personal knowledge of clients. Friendly welcome, willing to try different options to find us what we wanted
22 de agosto de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you for talking the time to leave me such a lovely review,
It is always a pleasure assist you in finding your correct holiday. Nina
Holiday booking process.
The process of booking the holiday was very easy. Nina who we dealt with was very knowledgeable and very personable.
29 de agosto de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you for your wonderful review, I am delighted that you found the booking process easy, I am sure you will have a wonderful river cruise. Nina
Great experience
Nina and all the staff are very helpful, happy and extremely knowledgeable. They make the process easy and enjoyable and take the stress out of trying to book things yourself. Knowing that any questions or concerns can be answered and dealt with is very reassuring.
29 de agosto de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you so much for your wonderful feedback and for taking the time to share your positive experience. I am delighted to hear that we made your booking process easy and enjoyable. Nina
First class
19 de agosto de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you so much for taking the time to leave me a five star review, I am delighted you found our service first class and I know you will have a wonderful cruise, Nina
Excellent, professional, knowledgeable service, highly recommend
Nina was extremely helpful and professional. Lots of patience with me in selecting a cabin that would be right for my daughter and I. The whole process was made seamless with Nina’s knowledge and understanding of our personal requirements. Looking forward to our cruise and Nina heading the group. Will definitely look to Miles Morgan for future bookings. Thank you Miles Morgan and Nina, we feel confident in your hands and can’t wait to experience Norway and the Northern Lights with you!
19 de agosto de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you so much for your wonderful review! I am delighted to hear that I provided such helpful and professional service, making the process seamless for you. I am thrilled to hear you feel confident and look forward to your cruise to Norway and the Northern Lights! Nina
Very pleasant and efficient people as…
Very pleasant and efficient people as usual at Miles Morgan
19 de agosto de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you for your kind words! We are so pleased to hear that you consistently have such a positive experience with our team. We appreciate your feedback, Shelly
Excellent staff and service!
As always staff very friendly, knowledgeable and efficient.
Would strongly recommend .
15 de agosto de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you for your wonderful review! We are so pleased to hear that you always find our team friendly, knowledgeable, and efficient. We truly appreciate your strong recommendation, Shelly
Would recommend to anyone booking a cruise or holiday.
Nine was,as always very helpful. Coffee very welcome. Excellent service.
11 de agosto de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you so much for this lovely kind review,
Nina x
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you for this lovely review it always wonderful to hear our service is good,
Nina x
Really good service as usual.Nina knew that we were interested in…
Nina knew that we were interested in this cruise so she contacted us as soon as possible and, as she now knows our preferences, was able to book our cabin quickly. Yet another holiday booked with the minimum of fuss.
1 de agosto de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Thank you for your 5 star review, It was as always wonderful to book your cruise, many thanks Nina x
Resposta da Miles Morgan Travel - Ross-on-Wye
Dear Dr Setchfield,
Thank you for your review.
I am sure you will have a wonderful time in Italy.
With kind regards,
Nina
Nina was really helpful
Nina was really helpful, friendly and knowledgeable and made the whole booking process to smooth and easy. Thank you Nina
30 de julho de 2026
Resposta da Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Turner,
Thank you so much for your lovely review.
I am so glad you enjoyed your experience booking with us.
With very kind regards,
Nina
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