Miles Morgan Travel - Yeovil Opiniões 

461
•
TrustScore: 5 em 5

4,9

14-16 Middle Street, BA20 1LY Yeovil, Somerset, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

MM continues to deliver excellent customer service and care. Prompt and efficient booking and confirmation.Plus that xtra help sometimes necessary to obtain the travel tickets and vouchers. We are so... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service. Very considerate and friendly. Explain all the options and staff all have patience. It doesn’t matter if it is your first visit or a return visit you still receive excellent and... Ver mais

Classificada 5 em 5 estrelas

We were greeted on arrival, and as Rachel who we were dealing with was engaged, were offered a cup of tea whilst we waited. Rachel was, as always, friendly and helpful. She went through the options av... Ver mais

Classificada 5 em 5 estrelas

You know that you are in good hands with Miles Morgan. 3rd year of booking with them. Great attention to detail and they note your special requests and do not forget them. Excellent staff which mak... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Agência de viagens
  2. também em
  3. Agência de viagens de cruseiro

Escrito pela empresa

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Informações de contacto

  • 14-16 Middle Street, BA20 1LY, Yeovil, Somerset, Reino Unido

  • 01935 428488

4,9

Excelente

TrustScore: 5 em 5

461 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(461)

3230 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Kerry who helped me book my holiday…

Kerry who helped me book my holiday with Saga couldn’t have been more helpful She has helped me before and I have always found her efficient, helpful and kind.

2 de abril de 2026
logótipo da Miles Morgan Travel - Yeovil

Resposta da Miles Morgan Travel - Yeovil

Thank you so much Jill for your 5 * review and your very kind words. I am always more than happy to look after you and help you plan your new adventures.

Classificada 5 em 5 estrelas

The staff are so welcoming and knowledgeable

The Miles Morgan staff in Yeovil are all so welcoming and friendly going above and beyond to understand and meet your holiday needs. Being offered a simple cup of tea while you discuss your requirements makes for a relaxed atmosphere. Thanks Rachel and the team.

2 de abril de 2026
logótipo da Miles Morgan Travel - Yeovil

Resposta da Miles Morgan Travel - Yeovil

Thank you very much for the lovely review!

Classificada 5 em 5 estrelas

Ellie Carss did a great job

Ellie Carss did a great job! She was patient, helpful, efficient and very thorough. It was a pleasure to sort out two holiday bookings with her and we are very happy with the results. Thanks again Ellie.

30 de março de 2026
logótipo da Miles Morgan Travel - Yeovil

Resposta da Miles Morgan Travel - Yeovil

Thank you very much for your kind words, it was my pleasure and we look forward to seeing you again soon! :) -Ellie

Classificada 5 em 5 estrelas

Informative

Helen took time and listened to my preferences

28 de março de 2026
logótipo da Miles Morgan Travel - Yeovil

Resposta da Miles Morgan Travel - Yeovil

Thank you very much for your kind words

Classificada 5 em 5 estrelas

Everyone was helpful

Everyone was helpful, answered all of our questions, and was courteous and pleasant, making our experience memorable.

19 de março de 2026
logótipo da Miles Morgan Travel - Yeovil

Resposta da Miles Morgan Travel - Yeovil

Thank you so much for your kind words. We really appreciate it

Classificada 2 em 5 estrelas

Recommendion and booking for Hoppa Bus…

Recommendion and booking for Hoppa Bus at Heathrow was completely negative experience. They started later than we were led to believe and only ran hourly. Others around us also gave up and took taxis. We ended up wasting that booking entirely and taking taxis both ways.
The booking for parking was wrong but in fairness you did sort that out. It was a good job we spotted it and returned to sort it out.
Confusing advice about receiving 'tickets' and the like.
Not sure there's much depth to the recommendations and advice we received, would prefer professionalism as opposed to chatting.
When selling foreign currency you should advise customers that paying with credit cards may attract significant fees.
Overall a profound contrast to our previous booking- we'll probably book everything ourselves next time.

23 de janeiro de 2026
logótipo da Miles Morgan Travel - Yeovil

Resposta da Miles Morgan Travel - Yeovil

Hi Andrew,

We’re sorry to hear about your disappointment with your holiday experience. We value all feedback and take your comments very seriously. I have attempted to contact you by phone to discuss the matter in more detail and would welcome the opportunity to speak with you at a convenient time.

Classificada 5 em 5 estrelas

My enquiry and booking was done only on…

My enquiry and booking was done only on the phone and emails, Jon the agent was efficient, understanding and helpfull every email and question was answered quickly, we kept changing the goal posts so we wasn't easy, we were spending a lot of money and so felt safer doing it through an agent Miles Morgan didn't let us down

11 de março de 2026
Classificada 5 em 5 estrelas

Friendly and efficient service

Helen was really friendly, professional and knowledgeable. We booked our first cruise and were very impressed with the excellent level of customer service. Our request was dealt with very promptly. Would definately recommend Miles Morgan to other travellers.

23 de fevereiro de 2026
logótipo da Miles Morgan Travel - Yeovil

Resposta da Miles Morgan Travel - Yeovil

Thank you very much for the lovely review. I think you are going to have a lovely time !

Classificada 5 em 5 estrelas

Helpful staff

Jon is so helpful with our requests and matching the competition. You know you are getting the best deal. We have been using Miles Morgan for years even though we now live in Bournemouth and unable to visit Yeovil they go that extra mile.

18 de fevereiro de 2026
logótipo da Miles Morgan Travel - Yeovil

Resposta da Miles Morgan Travel - Yeovil

Thank you for your kind review Julia

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