I took my 90 yr old Dad who had do far resisted getting a mobility aid even though his balance is getting worse and he was starting to loose his confidence We walked into the shop and spoke to And... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Julia at the Heywood branch along with her colleague (didn't get his name) were friendly, professional and very helpful. Highly recommended.
I placed an ordered for couple of item over the phone and Julia who served me was very helpful ,I collected my items from the store and she was friendly, welcoming and efficient.
A empresa respondeu
Rachael was our advisor and her knowledge was great, her advice was spot on and she made the overall experience very good. I will recommend to my friends. Thank you Rachael.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Informações de contacto
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, Reino Unido
- 0800 6528533
- contact@millercare.co.uk
- millercare.co.uk
4,9
Excelente
350 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service from the Heywood branch…
I recently visited the Heywood branch and met Julia and Andrea. I needed to discuss several issues regarding my parent’s house and wasn’t sure where to start.
Julia was fantastic. She talked me through what could be done, including bathrooms, toilets, ramps, chairs, mobility aids etc. and then came to the house to meet my parents and assess the situation.
I have since had several items delivered which have already made a positive impact on the daily lives of my parents. I have also had visits from ramp and bathroom specialists and feel confident that these will be handled professionally also.
As a former customer service manager for a global market leading brand, I can say without doubt that the whole experience has been excellent, everybody I have met has been caring and professional, and Julia is most definitely an asset to the organisation.
8 de maio de 2026
Opinião espontânea
Resposta da Millercare
Dear Allister,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your wonderful 5-star review. We’re delighted to hear that Julia and Andrea at our Heywood branch were able to provide caring, professional support and guidance for your parents’ needs, and that the products and specialist visits have already made a positive difference to daily life. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Recliner chair
Great piece of furniture which was delivered and set up by the very friendly and also professional team of Phil and Jordan. Thanks guys.
8 de maio de 2026
Opinião espontânea
Resposta da Millercare
Dear David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Phil and Jordan were very friendly and professional. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Brilliant service when purchasing my…
Brilliant service when purchasing my husband new scooter, big thank you to Julie.
7 de maio de 2026
Opinião espontânea
Resposta da Millercare
Dear Diane,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Julia provided such brilliant service whilst assisting you with your husband's new scooter. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Really helpful from beginning to my dad…
Really helpful from beginning to my dad receiving his scooter.
7 de maio de 2026
Opinião espontânea
Resposta da Millercare
Dear Lauren,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear our staff were really helpful from the beginning with your dad's mobility scooter. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
We have just had are chair delivered
We have just had are chair delivered. Phil and Jordan were excellent very helpful and friendly. I would like to thank Linda from your Banks shop who was most helpful
7 de maio de 2026
Opinião espontânea
Resposta da Millercare
Dear David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Linda, Phil and Jordan have been excellent, helpful and friendly whilst assisting you with a new chair. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Following recommendations we have todsy…
Following recommendations we have todsy visited the staff at Platt’s bridge Wigan , they were simply 1st class, extremely helpful and a pleasure to do business with , Thsnks again for your help today , kind regards John & jo
6 de maio de 2026
Opinião espontânea
Resposta da Millercare
Dear John,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Wigan branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how the staff were first class, helpful and a pleasure to do business with. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Great company to do business with
My wife ordered a recliner yesterday, which was delivered today by Phil and Jordan, who couldn't have been more helpful. Polite and speedy service.
6 de maio de 2026
Opinião espontânea
Resposta da Millercare
Dear David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear your wife is pleased with her recliner. Phil and Jordan will be delighted to know their help made a difference, and we appreciate your support of our business. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
My husband was unsure about buying a…
My husband was unsure about buying a mobility scooter but as soon as he walked in the store he new and saw whst he wanted! The lady who served us was brilliant explained everything in detail and let my husband drive round the store. She was so patient with him.
2 de maio de 2026
Opinião espontânea
Resposta da Millercare
Dear Christine,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Warrington branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you and your husband were served by a lady who was brilliant whilst explaining everything to you about mobility scooters. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Linda at Millercare was so help full…
Linda at Millercare was so help full called yesterday to look at scooters for my mother and was served by a man who was very helpful and showed me how to disassemble the scooter told him we will have it and he put it in the back of shop with no deposit paid with was so nice collected it this morning and even got 1months free insurance that’s what I call brilliant service
1 de maio de 2026
Opinião espontânea
Resposta da Millercare
Dear Steven,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Linda and Andy were so helpful whilst assisting you and your mother with a new mobility scooter, which included a month of free insurance. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Fantastic service
I had the pleasure of taking my Mum for her new scooter, fantastic service & Julia was wonderful with Mum, advising which scooter would be best for her. Delivery service also. Many thanks from myself & Mum to Julia and Millercare.
13 de abril de 2026
Opinião espontânea
Resposta da Millercare
Dear Graham,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia and the team provided such a fantastic service whilst assisting you and your mum with a new mobility scooter. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Wheelchair
Very helpful in choosing and ordering a Wheelchair. The delivery man was excellent and showed us how everything folded and came apart etc
13 de abril de 2026
Opinião espontânea
Resposta da Millercare
Dear John,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how our delivery man was excellent and showed you everything working with your new wheelchair. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
They should be called MillerDontCare
UPDATE: After checking my dad's documents the chair took 9 weeks to arrive (we were told 6 weeks)
Ordered 25th September 2025, delivered 1st December 2025, dad died on the 22nd February 2026 so only had it 11 weeks
I wasn't there when the rep came, neither was my sister
They sold my terminally I'll dad in palliative care a £2,000 rise and recliner and then took a £1,000 deposit
It took 9 weeks to come and we weren't updated in any way regarding delivery of the chair
The chair was meant to be a pressure relieving chair but he ended up with more pressure sores
Dad passed away on 22nd Feb 2026
Avoid this disgusting, awful company who's reps are clearly on commission
1 de dezembro de 2025
Opinião espontânea
Resposta da Millercare
Dear Frank,
We are very sorry to read your review, and first and foremost, please accept our sincere condolences on the loss of your dad. This must be an incredibly difficult time for you and your family.
As a family-run business, we genuinely care about the people we support, and we are deeply concerned to hear about your experience. This is not the level of service or communication we aim to provide, and we take your feedback very seriously.
We would also like to let you know that we have been in contact with Neil, our Customer Resolutions Manager, who has been trying to reach you and is currently awaiting your response in relation to this matter.
We would really appreciate the opportunity to speak with you directly to better understand what happened and to address your concerns properly. Please could you contact us at your convenience, or send us a direct message with your details so we can reach out to you. Our email address is customerservice@millercare.co.uk
or call us 01254 356565.
Once again, we are truly sorry for your loss and for the distress this situation has caused.
Regards,
Millercare Customer Service Team
Lady in shop (Claire) was really…
Lady in shop (Claire) was really helpful, knowledgeable and friendly.
28 de março de 2026
Opinião espontânea
Resposta da Millercare
Dear customer,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Claire was really helpful, knowledgeable, and friendly whilst assisting you. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I needed to by a stoller
I needed to by a stoller, and the care and concern of the staff was exemplary. Buying a walking aid is not the happiest of purchases, and Millercare go out of their way to make the experiance as dignified as possible.
27 de março de 2026
Opinião espontânea
Resposta da Millercare
Dear Mr Katz,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff showed such great care and concern in assisting you with a walking aid. We will pass on your kind words to the Manchester team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent, very friendly and helpful
I took my mother into Millercare in Manchester, as she wanted a wheelchair and a walker. We were served by Tony, who could not have been more helpful and friendly. He was very patient with my mother, and gave her all the time she needed.
100% happy, would recommend them to anyone.
23 de março de 2026
Opinião espontânea
Resposta da Millercare
Dear Yossu,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Tony was helpful and friendly whilst assisting your mother with a wheelchair and walker. We will pass on your kind words to the Manchester team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Millercare in Breightmet
The staff at Millercare in Breightmet, Bolton were extremely helpful and knowledgeable when we visited today. Joanne went above and beyond to help us and we left feeling happy and confident. As a carer I have dealt with Millercare before and would happily reccommend them.
7 de março de 2026
Opinião espontânea
Resposta da Millercare
Dear Jane,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Bolton branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff have been extremely helpful and knowledgeable whilst assisting you. We will pass on your kind words to the Southport team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I visited the Banks Millercare and the…
I visited the Banks Millercare and the lady was so helpful, told her what i needed, showed her pictures and she just new which one would be more suitable for me. I had a test run and fall in love with my scooter except for the colour but they had it a lovey blue. The shop was clean and very tidy. The lady and young lad that came to the house were lovely very polite and explained everything clearly to me. Im so glad I chose Millercare for my mobility scooter.
3 de março de 2026
Opinião espontânea
Resposta da Millercare
Dear Helen,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff were very helpful, lovely and polite whilst assisting you with a new mobility scooter. We will pass on your kind words to the Southport team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Really helpful knowledgeable staff who…
Really helpful knowledgeable staff who advised me to try all the suitable chairs to see which was best. Once chosen everything was explained so I knew what to do.Would highly recommend them to anyone.
23 de fevereiro de 2026
Opinião espontânea
Resposta da Millercare
Dear Mr Carroll,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Leyland branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff have been really helpful and knowledgeable on the most suitable chairs. We will pass on your kind words to the Leyland team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Called in local branch (Bolton)…
Called in local branch (Bolton) following telephone enquiry and was looked after very politely and efficiently by staff (Joanne and Rachael)
25 de fevereiro de 2026
Opinião espontânea
Resposta da Millercare
Dear Linda,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Bolton branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Joanne and Rachael have been very polite and efficient whilst assisting you. We will pass on your kind words to the Bolton team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Millercare heywood
Julia and Alistair have both called at the house to advise about mobility aids. Can’t fault them at all. Very friendly extremely helpful. 10/10
23 de fevereiro de 2026
Opinião espontânea
Resposta da Millercare
Dear Mr Kerr,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia and Alasdair were very friendly whilst providing you with a free home assessment demonstrating mobility aids. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.