They completely wasted my time. I asked in the beginning of the session three times whether they could prescribe meds without a physical visit, and they said yes. After an hour of questions, they fina... Ver mais
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They charged me an incorrect amount twice and refused to give me any paperwork to support the charge, not even a billing invoice. They lied and said my insurance told them they were charging the c... Ver mais
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I have a multitude of mental health disorders, making it difficult for a Primary Physician to treat and medicate properly. I felt very lost and fearful I would never get off the waitlist for a Medicar... Ver mais
The company does not explain any process. they bill and don't give an explanation. The intake was not a session, but billed with no plan. they bill for appointments that were not scheduled. No therapy... Ver mais
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Escrito pela empresa
Mindful Care is a modern mental health care provider dedicated to delivering accessible, affordable, and high-quality care to individuals seeking support for their mental well-being. Our services include psychiatric evaluations, medication management, and therapy, all provided through convenient in-person and virtual appointments. At Mindful Care, we prioritize a patient-centered approach, ensuring that each individual receives personalized care tailored to their unique needs. Our mission is to make mental health care accessible to everyone, offering timely appointments with compassionate providers who are committed to helping patients achieve their wellness goals.
Informações de contacto
Estados Unidos da América
- mindful.care
2,5
Mau
21 opiniões
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They charged me an incorrect amount…
They charged me an incorrect amount twice and refused to give me any paperwork to support the charge, not even a billing invoice. They lied and said my insurance told them they were charging the correct amount. I spoke to my insurance and mindful never even called them.
The providers are absolutely terrible and constantly send incorrect scripts and take days to correct their mistakes. There's no way to directly contact the providers.
They also advertise that they provide therapy services but it's not even actual therapy. This place is either a complete scam or EXTREMELY poorly run.
20 de março de 2023
Opinião espontânea
Resposta da mindful.care
We understand your frustration with the issues you've described, including incorrect charges, lack of billing transparency, and difficulties with our providers. It’s important that patients receive accurate billing information and have confidence in the care they receive.
Your experience highlights significant concerns that we need to address, especially regarding the accuracy of billing, communication with insurance, and the quality of our services. We are committed to reviewing these processes and making necessary improvements to ensure better patient experiences.
If you need further clarification or assistance with your billing or care, please contact our support team.
Thank you for bringing these issues to our attention.
Best regards,
The Mindful Care Team
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