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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased two Microshine toothbrushes - one for my wife and one for me. Thought in buying them was principally ease of travel packing but they have proved worthy in everyday use. We both feel our... Ver mais

Classificada 5 em 5 estrelas

I wanted to break free from the Braun and Philips toothbrush cycle of ownership - who needs Bluetooth on a toothbrush??? But I also wanted to cut down on using SUP and this has allowed me to have all... Ver mais

Classificada 4 em 5 estrelas

I have been using my Miroshine for nearly 3 months I am very happy for the long life of the charge and the clean feel I get from using this product, previously I have used OralB for many years but I d... Ver mais

Classificada 1 em 5 estrelas

I ordered a couple of the brushes 3 weeks ago in anticipation of international travel. They promised 1-2 day order fulfillment. It has now been over a week and a half and only just now have they bot... Ver mais

Informações sobre a empresa

  1. Loja de cosmética

Escrito pela empresa

MiroShine is a modern oral care brand focused on combining high-performance technology with minimalist design to elevate your daily dental routine. Launched in 2020, the company’s flagship product is the MiroShine Care™ electric toothbrush—crafted with aircraft-grade aluminum, it delivers 32,000 sonic vibrations per minute to remove plaque, promote gum health, and polish teeth more effectively than traditional brushes.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

94 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 38% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

LONG CHARGE

Well got delivery of my miroshine toothbrush yesterday charged it with the recommended 5v charger and its been charging for about 20hrs now and it is still not showing fully charged. This dosent seem normal, have sent Miroshine an email but still no response.
So Miroshine have said that they will send me a replacement toothbrush which i am now waiting for, we will have to see what happens when i get the replacement toothbrush, will update this review accordingly.

So this is an update to my above review, not sure if this is the way to update a previous review though.

So Miroshine made good on their promise and sent me a replacement brush soon after i contacted them and since writing my review in November i haven't had to charge my new toothbrush which is amazing. I love how light and compact the brush is and how clean it stays buy far the best electric toothbrush i have owned and well worth the money spent.

13 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love the Microshine toothbrush

Love the Microshine toothbrush! It’s so much better than a conventional electric toothbrush - gentler on gums. When I had an issue with the charger, Microshine sent a replacement. Prompt replies to emails and sorted the problem.

10 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful

Very helpful! When my new toothbrush wouldn't charge, they quickly responded asking for a photo and video and posted a replacement. Shipping was slow but the new toothbrush and charger arrived as planned. I have sensitive gums, so this toothbrush has been perfect for me, cleaning efficiently and carefully once you get used to it.

5 de novembro de 2025
Opinião espontânea
logótipo da Miroshine

Resposta da Miroshine

Thank you for the kind words!

Classificada 5 em 5 estrelas

the charge lasts for 2 months

Got this toothbrush as a gift for my birthday from my husband and I gotta say - I am loving this thing. Makes my mouth feel dentist level clean, the charge lasts for 2 months and the best part is the design, never seen a toothbrush that could even come close to the MiroShine. Much recommended from my experiece at least!

19 de agosto de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Not for me

I’ve been using one for around two months. Like the travel case. I’ve been putting it in its stand to store as it doesn’t sit on my bench. The charge holder has gone very brown. This is understandable.
I would have not worried too much about that but went to my hygienist today who showed me how I now had a lot of plaque which is inflaming my gums and recommended I went back to my OralB except for travel.
It also did not remove stains from my teeth. I used it lightly following directions and bought two - one as a gift - with extra heads.
Happy to be refunded.

12 de agosto de 2025
Opinião espontânea
logótipo da Miroshine

Resposta da Miroshine

Dear Jacqui,

Thank you for your review. I’d like to take a moment to clarify how the Sonic MiroShine toothbrush (tested by dental professionals around the globe) should be used to ensure the best results.

Since it uses advanced sonic technology, you should gently move the brush across all your teeth for a total of two minutes. There’s no need to apply excessive pressure — the sonic vibrations do the cleaning work for you.

Regarding the brown part on the holder, please note that the packaging states the charger is for charging only. It’s important to ensure the toothbrush is dry before placing it in the charger. If the brush is placed inside while wet, moisture can reach the electronic components, which may lead to rusting over time.

Kind regards,
Anthony.

Classificada 5 em 5 estrelas

Excellent support, sleek toothbrush

Antony was great at giving us the support, much appreciated! Also the toothbrush is looking sooo clean, never seen something like that.

10 de agosto de 2025
Opinião espontânea
logótipo da Miroshine

Resposta da Miroshine

Dear Liam,

Thank you so much for the kind review :)

Classificada 5 em 5 estrelas

Much better than my oral B

My oral broke and my friend suggesting me trying out the miroshine brush, got it 2 months ago and I am loving it - soft on my sensitive gums and makes my teeth feel super clean. Love that, much recommended!

28 de junho de 2025
Opinião espontânea
logótipo da Miroshine

Resposta da Miroshine

Dear Liam,

Thank you so much for the kind review :)

Classificada 1 em 5 estrelas

Disappointed with misleading promotion…

Disappointed with misleading promotion and poor customer service

I purchased two toothbrushes from this website, which clearly advertised a free water flosser and tongue cleaner with the order. The tongue cleaner was automatically added to the cart, but the water flosser wasn’t, and when I tried to add it manually, it showed the full price.

I went ahead with the purchase and contacted customer service, thinking it was just a mistake. Unfortunately, they refused to honour the promotion, even when I provided proof. They later offered to send the flosser only if I paid for shipping, which was unreasonably expensive.

I’ve been trying to resolve this for a while now, and still haven’t received a proper response. I also tried to get a refund, but the return policy wasn’t as advertised, making it even more frustrating.

Be careful and read the fine print. The promotion was misleading, and the customer service experience was disappointing. I won’t be shopping here again.

26 de junho de 2025
Opinião espontânea
logótipo da Miroshine

Resposta da Miroshine

Dear Vera,

I’m really sorry for the confusion. As I mentioned in our earlier emails, to receive the free water flosser when purchasing two toothbrushes, you’ll need to add the water flosser to your cart along with the toothbrushes. This ensures our system knows you’d like to claim the offer.

If the water flosser is added to the cart while two toothbrushes are already there, it will automatically show up as “free.” This means that when you tried adding it before, there was likely only one toothbrush in your cart at the time.

Warm regards,
Anthony.

Classificada 1 em 5 estrelas

Miroshine

I bought a Miroshine Electric toothbrush in April. At first it was great but then it stopped working - I was unable to charge it and it would turn off 2 seconds after turning on. If you buy a Miroshine toothbrush in Australia you are not protected by our Consumer Protection. After numerous emails, Miroshine was unable to offer a replacement and finally they offered a 40% discount on a new one. Unfortunately, I had lost faith in the product and wouldn't spend another $70 dollars on a second one that may not work for long. Beware, if you want a long lasting product - my last Electric toothbrush lasted 6 years and cost half the price.

28 de julho de 2025
Opinião espontânea
logótipo da Miroshine

Resposta da Miroshine

Hi Lucy,

We’re truly sorry your experience with your MiroShine toothbrush didn’t meet expectations. That’s definitely not the level of quality or service we aim for. While the vast majority of our customers enjoy years of reliable use (our sonic brushes are tested and used by dental professionals worldwide), it’s clear yours developed a fault far sooner than it should have.

Even though we’re not legally bound by Australian Consumer Law due to our location, we still do our best to make things right. In this case, we offered a significant discount to help replace your brush, but we understand you’d lost confidence by then.

We continuously improve our products and after-sales support, and we’re confident today’s MiroShine models are even more durable and dependable. If you ever decide to give us another try, we’d be happy to make sure your next experience is nothing short of excellent.

Wishing you all the best,
Anthony.

Classificada 5 em 5 estrelas

The sleekest toothbrush ever

I saw an advert for their toothbrushes on facebook, I've been using one for 2 months now and I am loving it. Miroshine has to be the sleekest and most modern looking toothbrush. Got one for my dad aswell haha :)

27 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Much better than my old Oral-B

ve been using the Miroshine toothbrush for a couple of weeks now and honestly, I’m never going back. It’s quieter, feels more refined in the hand, and the brushing experience is just smoother. My teeth feel cleaner, and I actually look forward to brushing now—it’s like a little self-care moment. Love the design too. Sleek, minimal, and way more stylish than my old Oral-B.

19 de abril de 2025
Opinião espontânea

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