MIS Claims - Accident Management Opiniões 

111
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What was a very stressful situation, Cameron made the entire process very easy, he talked me through everything and really put my mind at ease, nothing was any trouble any time I rang. Chris organised... Ver mais

Classificada 5 em 5 estrelas

Cannot thank Cameron and his colleagues enough. Both my parents were in a terrible crash (caused by another driver). Cameron and his team kept us well informed, making sure to phone us every step... Ver mais

Classificada 5 em 5 estrelas

Rita Linsey from MIS was more than helpful to me and was so polite and unassuming in every way possible. I was told by my Insurance broker that I was loosing a protected life for a 100% non fault acc... Ver mais

Classificada 5 em 5 estrelas

I called on a Sunday amid what could be a tricky weekend with nationwide protests to speak to the team at MIS claims. The lady I spoke to was Sandra who was exceptionally helpful and efficient... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros
  2. também em
  3. Companhia de seguros de acidente

Escrito pela empresa

MIS Claims Accident management, serving Northern Ireland & Ireland offer support to individuals involved in Non-Fault Accidents. Our services include 24/7 Helpline, insurance claims management, vehicle recovery & repair, and provision of replacement vehicles. Legal assistance for personal injury claims, loss of earnings and any other uninsured losses. Where possible we direct your claim against the fault insurer so you don’t have to claim through your own insurance . Dedicated customer support provides continuous updates and assistance. MIS Claims streamline the claims process, offering expert guidance, efficient service, ensuring clients experience minimal disruption and maximum peace of mind.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

111 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,8

Todas as opiniões

(111)

52 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Jamie-Lee was so professional and…

Jamie-Lee was so professional and empathetic. She was so helpful and reassuring which made a stressful situation much less so, really appreciated

11 de fevereiro de 2026
Opinião espontânea
logótipo da MIS Claims - Accident Management

Resposta da MIS Claims - Accident Management

Thank you for your kind review, we are glad to hear that Jamie-Lee looked after you so well.

Classificada 5 em 5 estrelas

MIS have made this process hassle free

MIS have made this process hassle free. Any queries I had to ask was answered straight away by Cameron. Definitely recommend.

11 de fevereiro de 2026
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logótipo da MIS Claims - Accident Management

Resposta da MIS Claims - Accident Management

We are delighted to hear that Cameron looked after everything for you so well. Thank you very much for taking the time to leave us feedback.

Classificada 5 em 5 estrelas

5 star from start to finish

5 star from start to finish

21 de janeiro de 2026
Opinião espontânea
logótipo da MIS Claims - Accident Management

Resposta da MIS Claims - Accident Management

Thank you for leaving us this review. Your claims handler was Gary and we are delighted that he provided you with a 5* service.

Classificada 5 em 5 estrelas

MIS claims have been great

MIS claims have been great. Service always prompt, professional and informative every step of the way. Took so much hassle away from me for an accident that wasn’t fault.

26 de janeiro de 2026
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logótipo da MIS Claims - Accident Management

Resposta da MIS Claims - Accident Management

Thank you for taking the time to leave us this review. We are glad to have been of assistance and that our team looked after everything so well for you.

Classificada 3 em 5 estrelas

MIS we're very professional but I felt…

MIS we're very professional but I felt there were to many cogs in the claim process and found myself having to contact multiple organisations

23 de janeiro de 2026
Opinião espontânea
logótipo da MIS Claims - Accident Management

Resposta da MIS Claims - Accident Management

Dear Mr Macklin, thank you for taking the time to leave your review and for highlighting the professionalism of our team — we’re pleased to hear that our staff member made a positive impression.
Depending on who we are acting for, the overall process may involve different organisations and steps beyond our direct control. We’re sorry that, in your case, this resulted in you having to speak with multiple parties after our involvement. We will be raising this feedback with your broker so that it can be reviewed and improved where possible.
Thank you again for your review.

Classificada 5 em 5 estrelas

Excellent service from Sandra at MIS Claims

We rang MIS Claims this evening due to a shredded tyre from a pothole. Sandra answered the call and was very helpful - she arranged help to get home and was polite and efficient. The entire process was handled really well. Many thanks

20 de janeiro de 2026
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Resposta da MIS Claims - Accident Management

Mr McKenzie, thank you very much for taking the time to leave such an excellent review. We’re delighted to hear about your positive experience and especially pleased that you took the time to mention Sandra by name.

We’ll be sure to pass on your kind comments to her, as feedback like this is always greatly appreciated and a real morale boost for our team.

Classificada 5 em 5 estrelas

Rita is amazing!

Rita put me so ease on the call. She sorted my issue easily and couldn’t have been more helpful. Thanks so much

21 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Recent Claim

I used MIS to handle a recent road traffic accident claim. The service provided was exceptional and from the very outset the advice given and attention to detail from the staff involved was first class. The entire customer journey through this process was seamless. No hesitation in recommending this service.

14 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wouldn't use this company at all if…

Wouldn't use this company at all if your looking brought home from a breakdown they will try to rip you off for storage and drop you at a busstop to make your own way home no matter where you are because it's they're POLICY not a service at all they will bring you car home a few days later and chrge £100 for storage and 180 to bring the car home absolute joke was willing to pay to bring car home but they wanted more got a company called BTS from belfast to pick up car they kept it over weekend and charged £150 all in that's a proper recovery service don't use M I S

31 de outubro de 2025
Opinião espontânea
logótipo da MIS Claims - Accident Management

Resposta da MIS Claims - Accident Management

We’re very sorry to hear that you were disappointed with the breakdown service you recently received.
As previously explained, your cover provides roadside emergency assistance, which includes towing your vehicle to the nearest suitable location—specifically your home address, a competent garage, or the recovery agent’s yard, whichever is closest. Unfortunately, in this instance, your home address was not the nearest option.
The towing and storage charges you mentioned relate to a private arrangement between you and the recovery agent appointed to collect your vehicle from the roadside. These additional costs fall outside the scope of your cover, and therefore MIS was not involved in those discussions.
We understand that you have used our breakdown service before and were satisfied with it, and we regret that this experience did not meet your expectations.

Classificada 5 em 5 estrelas

Fast and efficient service and very helpful

Jamie-Lee has been a great help with the claim for a recent claim for damage on my car, following a car park bollard bash. She has been friendly and helpful throughout the process, which has been managed very efficiently. Insurance claims aren't fun, but at least this has been easy to deal with and trouble-free!

4 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Had smash last evening

Had smash last evening. Phoned and was dealt with by Alicia who was empathetic and considerate at a fraught moment. I was informed details would be relayed to MIS next morning and I would be contacted.
Cameron contacted this am and dealt with the claim in efficient, thorough and understanding manner. My car has been collected by repairers and replacement hire car is here. Excellent service!
I hope that the repair and the rest of the claim is just as good.

11 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly, helpful and efficient staff.

Great service from MIS - Accident Management. I felt the whole burden of my no fault claim taken off my shoulders and knowing that they are taking care of everything is a great help. Would highly recommend their services.

17 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service! I broke down on the side of the road and called MIS, who were very efficient, took a few details and said a mechanic would contact me with 60 to 90 mins, it was only 30. The mechanic then started my car and followed me to the garage, so no need for any stress in case I broke down again. Would highly recommend MIS Claims.

1 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I called for breakdown assistance on 05/07/25 and the recovery agent was out within 30 minutes.

Thank you Alice, Sandra and Jamie-Lee!

5 de julho de 2025
Opinião espontânea

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