What was a very stressful situation, Cameron made the entire process very easy, he talked me through everything and really put my mind at ease, nothing was any trouble any time I rang. Chris organised... Ver mais
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Cannot thank Cameron and his colleagues enough. Both my parents were in a terrible crash (caused by another driver). Cameron and his team kept us well informed, making sure to phone us every step... Ver mais
Rita Linsey from MIS was more than helpful to me and was so polite and unassuming in every way possible. I was told by my Insurance broker that I was loosing a protected life for a 100% non fault acc... Ver mais
I called on a Sunday amid what could be a tricky weekend with nationwide protests to speak to the team at MIS claims. The lady I spoke to was Sandra who was exceptionally helpful and efficient... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MIS Claims Accident management, serving Northern Ireland & Ireland offer support to individuals involved in Non-Fault Accidents. Our services include 24/7 Helpline, insurance claims management, vehicle recovery & repair, and provision of replacement vehicles. Legal assistance for personal injury claims, loss of earnings and any other uninsured losses. Where possible we direct your claim against the fault insurer so you don’t have to claim through your own insurance . Dedicated customer support provides continuous updates and assistance. MIS Claims streamline the claims process, offering expert guidance, efficient service, ensuring clients experience minimal disruption and maximum peace of mind.
Informações de contacto
37 Comber Road, BT16 2AA, Belfast, Reino Unido
- 02890410220
- joanne@misgroup.online
- misclaims.com
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Jamie-Lee was so professional and…
Jamie-Lee was so professional and empathetic. She was so helpful and reassuring which made a stressful situation much less so, really appreciated

Resposta da MIS Claims - Accident Management
MIS have made this process hassle free
MIS have made this process hassle free. Any queries I had to ask was answered straight away by Cameron. Definitely recommend.

Resposta da MIS Claims - Accident Management

Resposta da MIS Claims - Accident Management
MIS claims have been great
MIS claims have been great. Service always prompt, professional and informative every step of the way. Took so much hassle away from me for an accident that wasn’t fault.

Resposta da MIS Claims - Accident Management
MIS we're very professional but I felt…
MIS we're very professional but I felt there were to many cogs in the claim process and found myself having to contact multiple organisations

Resposta da MIS Claims - Accident Management
Excellent service from Sandra at MIS Claims
We rang MIS Claims this evening due to a shredded tyre from a pothole. Sandra answered the call and was very helpful - she arranged help to get home and was polite and efficient. The entire process was handled really well. Many thanks

Resposta da MIS Claims - Accident Management
Ive been working with MIS Claims for…
Ive been working with MIS Claims for years.
super nice company to deal.
Staff are always so friendly and professional

Resposta da MIS Claims - Accident Management
Rita is amazing!
Rita put me so ease on the call. She sorted my issue easily and couldn’t have been more helpful. Thanks so much
Recent Claim
I used MIS to handle a recent road traffic accident claim. The service provided was exceptional and from the very outset the advice given and attention to detail from the staff involved was first class. The entire customer journey through this process was seamless. No hesitation in recommending this service.
The whole process was carried out…
The whole process was carried out quickly and efficiently. I had no need to make any calls. They looked after everything, including sorting out hire car while my car was being repaired. Great service.
Wouldn't use this company at all if…
Wouldn't use this company at all if your looking brought home from a breakdown they will try to rip you off for storage and drop you at a busstop to make your own way home no matter where you are because it's they're POLICY not a service at all they will bring you car home a few days later and chrge £100 for storage and 180 to bring the car home absolute joke was willing to pay to bring car home but they wanted more got a company called BTS from belfast to pick up car they kept it over weekend and charged £150 all in that's a proper recovery service don't use M I S

Resposta da MIS Claims - Accident Management
Fast and efficient service and very helpful
Jamie-Lee has been a great help with the claim for a recent claim for damage on my car, following a car park bollard bash. She has been friendly and helpful throughout the process, which has been managed very efficiently. Insurance claims aren't fun, but at least this has been easy to deal with and trouble-free!
Great service during a stressful experience
MIS provided a fantastic smooth experience following my no fault accident. From my first call with Cameron to getting my car back repaired, I could not fault the service i received from everyone I dealt with. 5 stars MIS!
Flawless
Flawless. No fault claim & MIS took care of everything. 100/10.
Had smash last evening
Had smash last evening. Phoned and was dealt with by Alicia who was empathetic and considerate at a fraught moment. I was informed details would be relayed to MIS next morning and I would be contacted.
Cameron contacted this am and dealt with the claim in efficient, thorough and understanding manner. My car has been collected by repairers and replacement hire car is here. Excellent service!
I hope that the repair and the rest of the claim is just as good.
Made My Experience Reporting An Accident Straightforward Easily contacted & the claims handler…
Easily contacted & the claims handler was very personable & sympathetic. Questions were put & the answers given by me were listened to with obvious empathy & claims knowledge. Very pleased with the service provided. Claims Handler Rita Lindsay
Friendly, helpful and efficient staff.
Great service from MIS - Accident Management. I felt the whole burden of my no fault claim taken off my shoulders and knowing that they are taking care of everything is a great help. Would highly recommend their services.
Excellent service
Excellent service! I broke down on the side of the road and called MIS, who were very efficient, took a few details and said a mechanic would contact me with 60 to 90 mins, it was only 30. The mechanic then started my car and followed me to the garage, so no need for any stress in case I broke down again. Would highly recommend MIS Claims.
Excellent Customer Care and Handling
Jamie-Lee handled my call and did an excellent job. Very understanding, clear and efficient.
Excellent service
I called for breakdown assistance on 05/07/25 and the recovery agent was out within 30 minutes.
Thank you Alice, Sandra and Jamie-Lee!
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