Misen Opiniões 

17 452
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I did a lot research about the next set of pans I would buy and settled on Misen. Very disappointing. Eggs stick even when I use avocado oil, not spray since this is not recommended by the company. Pa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an issue with my order and contacted customer support for help. Holly ( from Misen ) assisted me throughout the entire process and made what could have been a frustrating situation surprisingl... Ver mais

Classificada 5 em 5 estrelas

Misen's website was easy to navigate and description were comprehensive. I was provided with shipping updates. I purchased a carbon steel frypan. Not only does it perform well but I can can tell it w... Ver mais

Classificada 5 em 5 estrelas

I purchased a gift for someone in NYC, the knives were missing from her front porch, probably a theft, despite the fact that Misen had no culpability they walked me through the reporting process and r... Ver mais

Informações sobre a empresa

Escrito pela empresa

The right tool makes any job easier. That’s especially true in the kitchen. The problem is, people have to choose between cheap, low-quality kitchen tools and overpriced “premium” brands. Neither of these seemed like a good option, so we decided to make something better.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

17 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 54% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(17 452)

228 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great product and great product information

I had questions about a couple of their products which I wanted to compare. Their AI assistant gave me the very thorough information I needed to make the right decision. I love my new pan and the Misen products. I bought the new carbon non-stick pan and although I have only used a few times, I am very happy with it.

17 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Misen goes the extra mile

I bought the skillet because it was recommended by Wirecutter. The company gave me so much information and good tips about the product and then followed up with hints and guidance. They were great.

24 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Misen provides satisfaction

Misen's website was easy to navigate and description were comprehensive. I was provided with shipping updates. I purchased a carbon steel frypan. Not only does it perform well but I can can tell it will last forever! No more replacing chemically laden nonstick pans when coating scratches. I use an induction cooktop and I have yet to find a pan with better heat distribution. I use a thin coat of avacado oil and have no problem with anything sticking. I find it preferable to cast iron at a much lighter weight, less impact to cooktop, and easier cleanup.

27 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

N'acheter pas les produits Misen

J’ai acheté trois poêles via Kickstarter, présentées comme antiadhésives et d’une qualité exceptionnelle censée durer toute une vie. C’est totalement faux. Je ne suis pas le seul à le constater : la majorité des personnes ayant participé à la campagne se plaignent de la mauvaise qualité du produit.

Je ne peux parler que des poêles, mais si elles reflètent le reste de leurs articles, il ne fait aucun doute que tout est aussi médiocre. Ils prétendent qu’en cas de problème, il suffit de les contacter pour un remboursement ou un remplacement, mais malgré plusieurs tentatives et plusieurs mois d’attente, je n’ai jamais reçu la moindre réponse.

À éviter absolument.

25 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The misen frying pans boast non toxic…

The misen frying pans boast non toxic and non stick.
We used them in our restaurant and the food stuck to the pans and also had a very low burning point.
Contacted misen and the didnt respond and have offered no support.

1 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bought nonstick pans via KS

Bought nonstick pans via KS. After a few uses pans are not non stick anymore. Company is actively censoring reviews on its site and after a response they would be in touch - they hve not. I would recommend checking some youtube reviews of these pans, very worrying they seem coated on frst arrival and even the rivets are coated (from NO COATING for the pan) super suss and very dodgy for a company to actively deceive customers by hiding reviews.

13 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Lightweight Safe Nonstick Cookware

So far these pans have been living up to their nonstick promise and we love how lightweight they are. The larger pan does seem to heat faster in the center, but we’re still in the testing/learning phase. We wish the pans were a bit deeper to make it more difficult to flip ingredients over the rim onto the stove. But all in all a very good product at a reasonable price.

12 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ruined pans and poor-quality food, are they dangerous?

Ciao,
I took part in the fundraising campaign through Kickstarter.
I received my three pans two weeks ago.
I avoided using acidic foods as written in the instructions, and 01 october I made tomato sauce for the first time.
The taste was terrible, very bitter, and I had to throw away the food.
Now the pan looks like this. I’m worried because I ate a little of the food with that taste, and the pan seems ruined.
I sent an email to their custome center to know what happened and what I can do but after the First automatic reply they have disappeared.
I wrote to Consumer Union to ask support for a strong Action, if you have problem with they please send message to CU for a Class Action. Is not serious sell with out manage problem, Especially when there is a risk to human health. I don’t know what I swallowed.

1 de outubro de 2025
Opinião espontânea
logótipo da Misen

Resposta da Misen

Hey Massimiliano! Thank you for taking the time to share your feedback. It looks like we've gone back and forth via email quite a bit and addressed your concerns. No, the pans are not at all toxic. Acidic foods can cause the natural nitrided carbon steel layer to change color, which is totally harmless and not a sign of any product defects. You can keep cooking, and it might help to gently heat a thin layer of oil on the pan's surface after cleaning. Let it dry, and you're good to store until next time.

Classificada 4 em 5 estrelas

Slowest shipping I have ever…

Slowest shipping I have ever experienced for a product, even slower than the original expected delivery date (which was already slow). Product is great, but product creation and/or shipping is atrocious.
EDIT: Changed to 4 stars based on response from Misen. Appreciate the response! I know the pan was on "pre-sale" when I purchased - the expected ship date was pretty far into the future to account for that. That date was still missed, sadly. All that said, the pan is really incredible, so I have NO REGRETS!

19 de agosto de 2025
Opinião espontânea
logótipo da Misen

Resposta da Misen

Hey Frederick! Glad you're enjoying the Carbon Nonstick pans. We know it was a longer wait for customers to get their hands on this new pan. They're in stock now and no longer on pre-sale like when you purchased them, but nonetheless, we appreciate your feedback and will always do our best to provide the fastest lead times possible. :)

Classificada 1 em 5 estrelas

Poor customer service

Funded their newest product, the carbon steel pan on kickstarter.so far I have not received it. Every attempt to contact the company is met with an Auto generated response from an AI bot. Any human contact through email only includes the AI bought address so my responses go directly to that and I never hear from a human again. other products from Misen are just fine. I just want my pans.

14 de agosto de 2025
Opinião espontânea
logótipo da Misen

Resposta da Misen

Hey Scott! It looks like our team was able to chat with you yesterday and send out a replacement order. The original order seems to have been lost in transit - we're so sorry about that! Glad we were able to assist you. :)

Classificada 5 em 5 estrelas

This company consistently produces…

This company consistently produces high-quality products. I recently picked up a few of the Carbon Non-stick frying pans, and so far, these pans are just fantastic. I'm excited to see how they progress with use.

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Another Great Product from Misen

Misen has great products at reasonable prices. I have purchased from them several times over the years, namely kitchen knives and saute pans.
Latest purchase was a 10" and 12" Nitride Carbon Steel Pans. I am amazed at how good these pans are. Cook great and truly non-stick, but I have only had these for a few weeks. Clean up is a breeze, better than my carbon steel and stainless pans. I am confident that these will live up to all my expectations. I have read nothing but great reviews about them.
Only negative is it took 2 months from order to when I received them. The response has been so great for this new product that it took them a while to fill the orders.

19 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Many great experiences with Misen and their products

I have bought several frying pans and many knives from Misen over the years. I love everything I have purchased. Their products are very high quality. This is why I ordered their new Carbon Nonstick pans through the prelaunch even though I'd have to wait a few months to get them. It was well worth the wait. These are pans I will have for the rest of my life.

30 de agosto de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais