Misery Worldwide Limited Opiniões 

169
TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Been ordering from this small independent company for years watching them grow. Every season brings new flavour to their designs which always feel fresh and ahead of the fashion curve. Never had issu... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I really liked the item that i purchased however it came a little small, regardless still a great product.

Classificada 5 em 5 estrelas

So excited to finally get these wonderful items, been surprised with M size, a bit small for me but it's not a problem cuz my gf loves it. Next year will order L size hoodie and smth else. 10% disco... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I needed to change my delivery address so I have sent them a message - no response to email, I had to chase them on instagram to get a response. When order arrived I found out that the clothes are too... Ver mais

Informações sobre a empresa

  1. Loja de roupa urbana

Escrito pela empresa

if you have an issue with an order PLEASE contact us BEFORE leaving a review, please email or call using the contact info below!


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

169 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,1

Todas as opiniões

(169)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

Do not order from this company; very rude and unprofessional

I ordered an item in October 2022, it arrived but I wanted to either exchange or refund it as it was too small. I emailed the company and they said I could exchange it if I sent back the item with a note requesting a different size, so I sent it back on 03.11.2022 with a note. A month later I don’t hear back so I emailed and I still haven’t heard back yet and it’s mid-December. They can reply to other people on Instagram but are completely ignoring my messages/emails/comments. This company is a total scam please don’t bother, especially if they offer to exchange an item - they will just keep your money and never send out the item

EDIT: after seeing this review, the owner of the company decided to call me multiple times and then messaged my WhatsApp asking me to take it down. I told him he was being unprofessional to which he replied he ‘couldn’t really care less about my opinion’ and that ‘if you enjoy sh*tting on small independent business when the slightest thing goes wrong (your replacement product doesn't arrive) then that's sound 👍🏻’. He then said my order had been sent to me, this was 16th December and I am still yet to receive it. Just because a customer writes a review you don’t like, it doesn’t mean you can withhold the items they have paid your company for. A really unpleasant experience.

3 de novembro de 2022
Classificada 1 em 5 estrelas

They don't answer me when I want…

They don't answer me when I want change/return my item , basxxxds. .I.

9 de novembro de 2022
logótipo da Misery Worldwide Limited

Resposta da Misery Worldwide Limited

hey damian, i have searched my inbox & junk folders & have no emails from your address 'rawwrdamo@gmail.com' - please make sure you're sending them to the correct address - info@miseryworldwide.com - thanks, dan!

Classificada 5 em 5 estrelas

Good product, fast delivery.

Very happy with my purchase. It is good quality and arrived quickly.

10 de outubro de 2022
logótipo da Misery Worldwide Limited

Resposta da Misery Worldwide Limited

thanks jim! glad you're happy with our products & delivery time! - dan

Classificada 3 em 5 estrelas

arrivé en retard, qualité moyenne

Le colis à mis 2 semaine de plus que prévu pour arriver.
Le sweat est très beau, seulement je le trouve un peu fin et donc pas très chaud. Dommage pour un article quand même a 60€

7 de novembro de 2022
Classificada 5 em 5 estrelas

Adrian Servus

I really like my products and they have good quality. Shipping to Germany was fast enough.

8 de novembro de 2022
logótipo da Misery Worldwide Limited

Resposta da Misery Worldwide Limited

Thanks Adrian! - Dan

Classificada 1 em 5 estrelas

Goods Never Arrived, Horrible Customer Service

I would leave zero if I could. I ordered a necklace that never arrived. I was told it was sent on the 26th of September. My first email chasing was ignored. Then I was told it was “collected” on the 3rd of October? Somehow - still not delivered. The company owner me told to call Royal Mail sorting offices to look for it myself? He was rude, unprofessional and unpleasant. Told me not to get so “worked up” and that he doesn’t like my tone! Excuse me if I don’t appreciate not receiving goods when I pay for them doesn’t matter how cheap they were. The I heard an excuse that they are a small company and he was out of the country. A fascinating tale, doesn’t solve my problem at all. Waiting on a refund now, I do not recommend ordering from this company if you value your money and time.

14 de outubro de 2022
logótipo da Misery Worldwide Limited

Resposta da Misery Worldwide Limited

Hi Marta,
I'm sorry your necklace didn't arrive. It was shipped to the address you provided, but unfortunately, albeit rarely, sometimes items do get lost. I would like to correct you that I 'told you to call Royal Mail sorting office' and 'to look for it yourself', as this is not true, I advised that sometimes red calling cards aren't left by Royal Mail and they will sometimes hold items at their delivery office without notifying recipients, so it would be my first port of call to contact them to see if they were holding your order. When we confirmed your delivery address via email, by law, I offered you a refund or replacement, you chose refund, which will be issued within 2-3 working days. & I will repeat, don't get so worked up. We're a small business ran by one person. We are not Amazon Prime. So just because your order didn't arrive within one week, there's no need to freak out. Clearly in our FAQ and order confirmation it states that orders MAY take up to 14 days to deliver. This is not to mention Royal Mail strikes that are happening across the country right now. If customers have an issue, they email me and I resolve it. Anyway, I hope you feel better now. Have a great Friday night and enjoy your weekend.

Classificada 5 em 5 estrelas

awesome

i got a rhinestone hoodie and it’s one of my favourite pieces of clothing now :D great quality v v cool company

9 de agosto de 2022
Opinião espontânea
Classificada 3 em 5 estrelas

Good quality items, slow posting, slow customer service

After 1 month I still hadn't received all of the items I purchased. However, someone from the company rang me and apologised and sent the hat (they were waiting for a restock) and some free items as compensation.

The items are of high quality though! So well made, and really good materials.

So if you're willing to potentially wait for a while, then fine! But I wouldn't recommend ordering if you needed things quickly.

9 de agosto de 2022
Classificada 2 em 5 estrelas

I ordered 2 tshirts and a pair of…

I ordered 2 tshirts and a pair of socks.
1 to short showed up, the other shirt and sockets never arrived. I sent an email and never got a response. The day after I sent the email, the tracking said it had been delivered when it definitely hadn’t.

9 de agosto de 2022
Classificada 5 em 5 estrelas

Perfect

I love their collection of clothing and it seems to be rare in present day to find a small brand designing their own clothes and being creative and new. The shipping came quickly and I had no problems. I once emailed about if they had an item in stock and they responded quickly and tried to help me to the upmost. 100/10

7 de julho de 2022

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