Been ordering from this small independent company for years watching them grow. Every season brings new flavour to their designs which always feel fresh and ahead of the fashion curve. Never had issu... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I really liked the item that i purchased however it came a little small, regardless still a great product.
So excited to finally get these wonderful items, been surprised with M size, a bit small for me but it's not a problem cuz my gf loves it. Next year will order L size hoodie and smth else. 10% disco... Ver mais
A empresa respondeu
I needed to change my delivery address so I have sent them a message - no response to email, I had to chase them on instagram to get a response. When order arrived I found out that the clothes are too... Ver mais
Informações sobre a empresa
Escrito pela empresa
if you have an issue with an order PLEASE contact us BEFORE leaving a review, please email or call using the contact info below!
Informações de contacto
Halas Industrial Estate, Forge Lane, B62 8EB, Birmingham, Reino Unido
- 0121 550 7137
- info@miseryworldwide.com
- miseryworldwide.com
3,1
Aceitável
169 opiniões
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Great service
Great service, fast delivery and the item is just how I expect it.
Fantastic experience
8 de agosto de 2021
Resposta da Misery Worldwide Limited
Thanks Violeta, we're glad you're happy with your item. - MW
Havent received an order & i ordered…
Havent received an order & i ordered 3weeks ago
6 de agosto de 2021
Resposta da Misery Worldwide Limited
Hi Tenison, I'm sorry for the delay with your order, I can see now it has been delivered - https://www.royalmail.com/track-your-item#/tracking-results/4004598380008B701AC0E
Please accept my apologies for the delay. If you need any further help please do not hesitate to contact me. Daniel - MW
Best customer service!
I had been wanting a particular hat for MONTHS after seeing it online but it was 'sold out' online. I commented on an Instagram post asking if it would be restocked. The Instagram team popped one available on their site right then and let me know! Suffice to say I'm stoked! Delivery time to Australia was reasonable. Overall cost in AUD was painful but so worth it. Love my hat!
6 de agosto de 2021
Resposta da Misery Worldwide Limited
Hey Cassie! No problem, glad we could help you out with the older bag design you wanted. Enjoy! - Dan, MW
Resposta da Misery Worldwide Limited
Hi Celia, we refused refund as the parcel is at your local Correos office awaiting collection, as can be seen here - https://www.correos.es/es/es/herramientas/localizador/envios/detalle?tracking-number=LP686503701GB
We take fake negative reviews seriously as this can damage our small business. We ask you remove the review, and collect your order from the Correos Office. You are welcome to return it for a refund if desired within 14 days of it being delivered. I hope this helps. Thanks, Daniel - MW
Super kind
Super kind, fast respond time, and overall one of the best services I’ve had
19 de julho de 2021
Resposta da Misery Worldwide Limited
Thanks Oskar much appreciated! - Dan, MW
Resposta da Misery Worldwide Limited
Hi Chris, Glad you like the hoodie, we apologise for any delay on shipping. Thanks, Dan - MW
very good quality and didnt take long…
very good quality and didnt take long to arrive
17 de julho de 2021
Resposta da Misery Worldwide Limited
Cheers Skully! :) - Dan, MW
good communication and lovely items
had issues with my order as i accidentally ordered the wrong size but i sent an email and they were quick to give me a solution and changed the size. love my clothes, good quality! thank you
15 de julho de 2021
Opinião espontânea
Resposta da Misery Worldwide Limited
Hi Lou, glad we were able to sort that for you! Thanks for your support, Dan - MW
Great communication
I had issues at first with delayed shipment, but Daniel from Misery Worldwide went out of his way to contact me to clear up the misunderstanding. A hard working Brand.
Thank you and sorry for the bad review I gave before !
14 de julho de 2021
Opinião espontânea
Resposta da Misery Worldwide Limited
Hi Yaren! Thanks so much, glad I was able to assist. Your support is really appreciated. Thanks, Dan - MW
Love the quality of products
Love the quality of products! My recent order was missing an item and I’m still waiting to hear back. Customer service could be improved but other than that I will still continue being a customer since I do love the products.
14 de julho de 2021
Resposta da Misery Worldwide Limited
Hey Angelino! Thank you so much! We're super happy your order arrived quickly & that you love the product! - MW
I did not receive all the items I…
I did not receive all the items I ordered and misery has not responded to my customer service emails trying to resolve this issue.
Update: The company did reach out to rectify this issue and sent the item again with no charge. I will say the quality of the items I did receive is very good.
5 de julho de 2021
Resposta da Misery Worldwide Limited
Hi Jacob, please accept my apologies that the necklace was missing from your order. I have arranged a replacement be sent out immediately, you should of received email confirmation of this just now. I hope this helps & again I apologise for any inconvenience caused. We would appreciate that upon receipt of the missing item, you amend your review to reflect our service. Thanks! Daniel - MW
UPDATE - Here's the link to your tracking for the missing item! I hope this helps.
https://www.royalmail.com/track-your-item#/tracking-results/LO014743873GB
Resposta da Misery Worldwide Limited
Thank you Gregg! - MW
Charged significant amount more for…
Charged significant amount more for postage than actual cost. Product as described.
Slow to dispatch.
22 de junho de 2021
Resposta da Misery Worldwide Limited
Hey James, I'm happy to refund you the difference in return for you amending this review. Please understand, we are a business, we have to make a profit. Mark up on postage costs is completely normal. Thanks, Dan - MW
Wasted too much time on the delivery
20 de junho de 2021
I still haven’t received my hoodies
I still haven’t received my hoodies and I have emailed them about any information and I did not get a reply. I have been waiting for a month with no information on them. I try to track them and they haven’t even left the UK yet.
5 de junho de 2021
Resposta da Misery Worldwide Limited
Hi Bella, Your order left our warehouse on May 11th. I appreciate their has been a delay while it has been with Royal Mail & USPS. However, please follow the tracking information we sent via email, I have checked it today and your parcel is with USPS & due for delivery any day now. Thanks.
Sunglasses have no tint in the frame…
Sunglasses have no tint in the frame and the beanie fit like a child’s size
28 de maio de 2021
Resposta da Misery Worldwide Limited
Hi Benjamin Andrew Thomas, I'm sorry you're not happy with the products you received, you should of emailed us first if you were not happy with the items. The green sunglasses do infact have a tint, which is shown on the product listing and mentioned in the description, they are not black lenses they're just kinda smoky & that is shown in the images. The beanies are intentionally small, they are fisherman style, above ear beanies & the sizing is again stated in the product description. Please drop us an email at info@miseryworldwide.com & we can work something out. Thanks - MW
Quality in both product and customer service.
Misery Worldwide have always had quality garms and great customer service. The prints last for years and the accessories don't tarnish. Also they're very easy to contact if you have any inquires. This self made company is one to support and enjoy
12 de maio de 2021
Opinião espontânea
Resposta da Misery Worldwide Limited
Yes Paul! Appreciate the kind words man, thank you as always for your ongoing support. - MW
Excellent quality item
Excellent quality item. Very satisfied with the customer service also. Thanks so much!
10 de maio de 2021
Resposta da Misery Worldwide Limited
Hey Beth! Super glad to hear everything was good with your order! Appreciate the support :) - MW
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