Wonderful product and even better customer service! I was very skeptical but the product is exactly as advertized!! I use it everyday! One of mine was a little dry on arrival and they sent not one but... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Agree with other customers- customer service is non existent. The "color changing foundation" is a joke- it goes on white, stays white and is very thick. They will not respond to numerous requests and... Ver mais
I just had to share how incredible these reusable adhesive lashes are. I was a bit skeptical at first, but they've exceeded all my expectations. I got the starter pack a while back, and I've been comi... Ver mais
I purchased the Reusable Adhesive Eyelashes and found that they do not stick as shown in the ads. I sent three emails to Miss Actually but received no reply whatsoever. This is most unprofessional and... Ver mais
Informações sobre a empresa
Escrito pela empresa
Based in the United Kingdom, we are a beauty and cosmetics brand that makes essential self-care accessible to all. ✨
Informações de contacto
Reino Unido
- hello@missactually.com
- missactually.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
I am very disappointed with these…
I am very disappointed with these lashes. I bought some for my holiday, and wore them twice, even then they didn't stay on the whole evening they started to fall off. Then on the 3rd wear the lashes started to fall apart, was not impressed at all as the advertising for this item says they stay on, even waterproof, load of rubbish. I emailed them twice with a pic of them and have had no response at all. Very bad customer service, very bad product, don't waste your money on these, a load of rubbish!!
Avoid Miss Actually Junk Junk Junk
After 15 days, I received my lashes only to have them fall apart while taking them out of the package. I contacted Miss Actually ny email (their website doesn't provide a customer service number). They emailed me back and asked me to send a picture of the torn lashes. I did and I haven't heard from them since even after sending several additional emails. My bad because I should have checked their reviews prior to making the purchase. Their reviews are terrible. In addition, I paid $15.95 for the lashes and $3,99 for shipping on the Miss Actually website. The same lashes are sold at Amazon for $5.99. I bet they're junk also!
Pathetic scammers , DONT BUY
I recently purchased a set of advertised eyelashes, three pairs for £26, and I couldn’t have been more disappointed. These lashes were supposed to be the real deal, but they turned out to be nothing short of a scam.
Firstly, they didn’t adhere to my skin as promised; they were practically useless. I’ve seen better quality in pound shop products. When I reached out to their customer service for a return or refund, it felt like dealing with a ghost town. No one replied, and they acted as if they didn’t exist.
To add insult to injury, I had to involve PayPal to try and get my money back. After a painful waiting period, they instructed me to send the items back via tracked delivery, which cost me an additional £6.85. To date, my case remains unresolved, and I haven’t recovered my money. Instead, I’ve wasted even more.
I urge all potential buyers to be cautious of this scam. Don’t fall for the glossy advertisements that promise quality when all you’ll get is a faulty product and pathetic customer service. Save your hard-earned money and look elsewhere for a genuine product. This experience has been nothing short of a disappointment.
Run away, close the browser as they are scam backed up by renoun PayPal , am going to write next review on
Absolutely amazing!
I just had to share how incredible these reusable adhesive lashes are. I was a bit skeptical at first, but they've exceeded all my expectations. I got the starter pack a while back, and I've been coming back for more refills ever since. These lashes last and last! I recently ordered another set of refills (which would last even longer if I didn't have to share them with my sisters, we're all obsessed! 😂). The best part is that my lashes stay beautifully curled for months, and the application is a breeze. These lashes are a total game-changer in my beauty routine. Thank you for creating such an amazing product!
Effortless
Reusable lashes have become my secret weapon. They're easy to apply and stay put all day. No more smudges or raccoon eyes. They're a must-have in my beauty routine.
Please do not waste your money
Please do not waste your money, they are not natural, the adhesive is so sticky they are impossible to get out of the packaging……and don’t get me started on actually trying to fit them….they look awful!
Also zero ‘Customer service’ no reply to gain refund!
I never got my order and no response…
I never got my order and no response from the company to several emails and messages on social media. I would not waste your money on buying these. I would give them ZERO stars.
Total rip off
Total rip off, they don’t stick and when you return them they won’t refund you as advertised and just ignore every email, PayPal promises to help, but no good either I will be reporting this company as a scam, and as if it was not bad enough being ripped off by their ridiculous prices you have to pay return postage, don’t order anything from them!!
Don't waste your money
Don't waste your money. My eyelashes didn't stick. Couldn't tear them off the plastic holder. Totally unsuitable & not fit for purpose. The website says money back guarantee, whatever you have invested! Totally rubbish. I've emailed the company a couple of times & not even had a response. Maybe time for trading standards ! They are ripping people off .
Eyes lashes do NOT stick
Eyes lashes do NOT stick! Very expensive for what it is!
AVOID Poor is an understatement
Poor is an understatement. Fake lashes did not work,trying to get a refund as per their 60 days money guarantee policy,no reply to my emails. I WILL REPORT AS SCUMMERS
Edit: finally replied to my emails but have not provided return address and when I tried to challenge it,they stopped replying. Reported to my bank and to trading agency. Avoid aboid avoid. Item is not worth it and company couldn't care less pass the order you place.
They take your money and run!
I wish I had read these reviews beforehand. The self adhesive eyelashes do not stick properly so I asked for a return/refund and have been ignored by this company. I have contacted them so many times and not had a single reply! Claim made via PayPal so hoping I get my money back.
Beware!
If I was able to I would share a copy of the comms sent to me by Miss Actually. You would be shocked! The worst customer experience and treatment. #Beware
Miss Actually Reusable Adhesive…
I purchased the Reusable Adhesive Eyelashes and found that they do not stick as shown in the ads. I sent three emails to Miss Actually but received no reply whatsoever. This is most unprofessional and very poor customer service. When I looked up their returns policy, I found it stated that items have to be returned unopened and unused at customer’s expense. This is ridiculous. How would you know a product is useless unless you’d tried it?
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








