Mocka - New Zealand Opiniões 244

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I honestly couldn’t have asked for an easier experience buying from Mocka. From start to finish, everything was smooth, simple, and stress-free. Delivery was super quick, which I wasn’t expec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to navigate the website and place orders. Had to ring to reschedule my click and collect and it wasn’t a problem even with it being out of the click and Collect collection timeframe. I’ve made mu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our previous dresser, which we had purchased about two years ago, recently became unusable. Although the 1-year warranty had already expired, we were impressed by the excellent service we received u... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Love the cabinets we brought they look amazing, thank you. Delivery was quick and impressed on the ease to assemble. Good quality products, will buy from Mocka again.

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Our mission is to help you bring design into your home and transform each room into a space you’ll love. We’re dedicated to creating quality, on-trend and design-led pieces that elevate a space while remaining accessible, understandable and brilliantly functional; all at a price that doesn't cost the earth.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

244 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast and convenient

Everything delivered so quickly, the cot was so easy to assemble - took less than 30 minutes! No extra tools required.

25 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Jenna,

Thank you for your lovely words. Glad to hear you love your new unit.

Classificada 5 em 5 estrelas

Click and collect was prompt and staff…

Click and collect was prompt and staff friendly. Product looks great, quality was as I expected when spending what I spend, is perfect for what we wanted.

22 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello, Happy to hear click and collect was as easy as planned. Thank you for your feedback

Classificada 5 em 5 estrelas

Effortless from start to finish

I honestly couldn’t have asked for an easier experience buying from Mocka. From start to finish, everything was smooth, simple, and stress-free.

Delivery was super quick, which I wasn’t expecting considering I ordered quite a few items, every single piece arrived in perfect condition, no damage at all.

What really impressed me though is the quality. The furniture feels so much more sturdy and solid than I anticipated, definitely heavier and more durable than I remember from years ago. You can tell they’ve seriously stepped things up!!

Putting everything together was straightforward too (and I’m definitely not someone who enjoys flat-packs… so that’s saying something). No missing parts, was such a genuinely easy process.

All in all, I’m beyond happy. Great quality, great service, and zero headaches. Honestly, Mocka, could not recommend you more, I’ll be back for sure.

15 de abril de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Zara, Thank you for your amazing review! We’re so glad to hear everything arrived quickly, was easy to assemble, and met your expectations on quality. We really appreciate your support and look forward to helping you again!

Classificada 5 em 5 estrelas

Great Value

Sleek table, excellent value for what we paid for it. Easy to assemble.

24 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Nick,

Thank you for your review. Glad your happy with your new Table

Classificada 5 em 5 estrelas

Satisfying experience

Our previous dresser, which we had purchased about two years ago, recently became unusable. Although the 1-year warranty had already expired, we were impressed by the excellent service we received under the Consumer Guarantees Act. We were given the option of store credit or a similar replacement, and we decided to go with the store credit.

Using that credit, we purchased a beautiful new dresser that we absolutely love. The magnetic drawers are such a clever feature, and the design is truly outstanding. We’re extremely satisfied with our experience and would highly recommend this store. We’ll definitely be back for more furniture in the future!

12 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Seung, Thank you for your wonderful review! We’re so pleased we could assist you and that you’re loving your new dresser. It’s great to hear the features and design have impressed you — we really appreciate your support and look forward to helping you again in the future!

Classificada 5 em 5 estrelas

Great prompt service

Great prompt service. Very happy it’s a beautiful desk and Miss 8 is very excited for her new desk.

20 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Kerrianne, Happy your purchase made your child happy :)

Classificada 5 em 5 estrelas

Parcels arrived in no time thank you

Parcels arrived in no time thank you. Haven’t unpacked yet as have to take to our holiday home to make up. Great service will definitely use you again.

9 de abril de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Margaret, Thank you for your lovely words. Glad all went well so far :)

Classificada 5 em 5 estrelas

Easy to navigate the website and place…

Easy to navigate the website and place orders. Had to ring to reschedule my click and collect and it wasn’t a problem even with it being out of the click and Collect collection timeframe. I’ve made multiple purchases with Mocka and never had any issues.

12 de abril de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Ashleigh, Thank you for your feedback. Glad we could help you with your order

Classificada 5 em 5 estrelas

Being able to see it in store

Being able to see it in store, the delivery was fast. And the product was good quality

21 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Mandy,

Glad the order arrived quickly, and you love your new product

Classificada 4 em 5 estrelas

Great cot

Great cot! Good delivery and easy to put together

9 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Steph, Always nice to have an easy assembly!

Classificada 5 em 5 estrelas

Arrived promptly and very easy to put…

Arrived promptly and very easy to put together! Instructions fantastic easy to follow. Have brought multiple things from mocka with all being great. Will continue to buy more in the future!

23 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Ebony, Thank you for your lovely review. Glad the assembly was a breeze.

Classificada 5 em 5 estrelas

Love the drawers!

Love the drawers!! Quality is also 10/10

21 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Rochelle, Thank you for your lovely words on your new drawers.

Classificada 5 em 5 estrelas

I love mocka

I love mocka. The range, the quality of products, the ease of assembly. This coffee table was no different. Love it.

8 de abril de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Karina, Happy to hear you love all our different ranges, and the coffee table was easy to assemble.

Classificada 5 em 5 estrelas

Great quality, great communication!

The communication and confirmation of order and delivery was great!

24 de março de 2026
Opinião espontânea
logótipo da Mocka - New Zealand

Resposta da Mocka - New Zealand

Hello Kat, Happy the communication was great and clear for your delivery

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