Moddanio  Opiniões 

122
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I absolutely love the product. Not only is it stylish but also environmentally friendly. Where ever I go, my bag draws everyone's attention. Very comfortable and matches with any sort of my clothes an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very pleased to find such a pretty cork case. My daughter was very thrilled. Shipping was extremely quick and actually arrived unexpectedly in time for her birthday, but did think the postage was actu... Ver mais

Classificada 5 em 5 estrelas

I bought a backpack at Camden Markets while visiting London. A few days later I was eating a crepe while walking around and dribbled butter down the front and was worried that this would stain it. Onc... Ver mais

Classificada 4 em 5 estrelas

The Moddanio products have so high quality! The brand team really take care of her customers, they add little 2 london magnets for the fridge in my parcel, so nice to them! I would highly recomend th... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Informação fornecida por diversas fontes externas

Moddanio is a unique lifestyle brand offering a range of natural cork fashion accessories for men and women. The company is driven by the love of nature and the preservation of it. Using cork to make fashion products does absolutely no harm to the environment whatsoever, in addition the products are durable, water resistant, hypoallergenic, biodegradable, light in weight and vegan. As in nature no two items are alike, these products are the epitome of individuality making your purchase as unique as you are.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

122 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(122)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I wrote a review for another website…

I wrote a review for another website but unfortunately this company's name came up in error, I have not had a bad experience from Moddanio in any way, my previous review was for Modo galione and not Moddanio, this was my mistake and I apologise to anyone I may have offended .

18 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give no stars

If I could give no stars, I would. First of all, customer service is appalling. They tried to blame me for placing a wrong order when it was very clearly their mistake. I returned the order via their arranged courier the following day and haven't received a refund after a month. I contacted them again and they are now saying they never received it and are still waiting for it. What a load of rubbish. Don't bother with them is my advice.

13 de janeiro de 2021
Opinião espontânea
logótipo da Moddanio

Resposta da Moddanio

Hi there Millie

Unfortunately as explained repeatedly to you, a refund cannot be processed unless the returned item has been received back at our warehouse. We have confirmed in writing to you that a refund will be issued once the item is received and checked and inspected as per our terms and conditions.
However due to the lockdown and pandemic there is a delay from the courier which is completely out of our control as they are 3rd party suppliers and we have no control of their internal processes.
We have accommodated your circumstances and arranged for the item to be collected from your home to assist you further in regards to this order that you placed incorrectly.
Please be patient and continue to monitor through the tracking number that was supplied to you by the courier and ourselves on the day of collection.

Classificada 5 em 5 estrelas

Beautiful Design, High Quality

I ordered handbag and wallet for my sister's birthday and received the shipment in a timely manner. The quality and pattern are even more beautiful in person than pictured. I have ordered from Moddanio several times, for myself and for
others. I travel with my bags and always get the most compliments wherever I go. I love that the company uses cork in a unique way.

24 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful material!

I ordered different accessoires so far and I love it! I love the material cork and it is even more sturdy than promised. I'm using different accessoires every day, usually a bag, and I'm happy with it.

28 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely unusual and pretty cork item

Very pleased to find such a pretty cork case. My daughter was very thrilled. Shipping was extremely quick and actually arrived unexpectedly in time for her birthday, but did think the postage was actually a little expensive bearing in mind the size and weight of the parcel. However, overall an excellent buy and service. Thank you

27 de junho de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

The Moddanio products have so high…

The Moddanio products have so high quality! The brand team really take care of her customers, they add little 2 london magnets for the fridge in my parcel, so nice to them! I would highly recomend them.
Just 1 little thing : the wallet color my husband ordered was more like dark red on the picture even though it was mentioned the color was brown, but it can be confused for customer

12 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great buy.

Bought for a birthday present in a couple of weeks, so the recipient hasn’t received it yet! However, the bag looks very high spec- lovely & soft & I anticipate that she’ll be delighted!
The service was very efficient.

24 de janeiro de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

Great products but the dimensions on…

Great products but the dimensions on the web site were wrong and I had to pay return postage.

2 de janeiro de 2020
Opinião espontânea
logótipo da Moddanio

Resposta da Moddanio

Hello thanks for your feedback. We have checked the dimensions of the bag and they are in-fact correct. All the bags are measured at their widest points rather than their narrowest points. As you can imagine, all bags have different shapes and sizes and of course items are handmade so measurements are “approximates” but should never be out by more than 5-10%. We realise that currently the measurements are in centimetres, so we will be adding inches to simplify things even further. We hope to work with you again in the near future.

Classificada 4 em 5 estrelas

The overall service was really great

The overall service was really great

The product very nice, the only negative is that it came wrapped with a plastic silver ribbon which cannot be recycled.

28 de dezembro de 2019
Opinião espontânea
logótipo da Moddanio

Resposta da Moddanio

Hello Lucia, thanks for the feedback we’ve taken those points on board and have actioned changes with immediate effect. We don’t normally put ribbon on our packaging but because of the festive season and the amount of requests for gift packaging, we thought we would standardise it and ensure that all customers get the same level of service and treatment. Moving forwards we've now found a sustainable natural option which is easily recycled and more suitable for gift packaging.

Classificada 4 em 5 estrelas

great delivery time and quality

great delivery time and quality! maybe for further improvement include the length of the strap !!

24 de dezembro de 2019
Opinião espontânea
logótipo da Moddanio

Resposta da Moddanio

Hello Neil, thanks for your feedback..very valid point indeed. Those changes are about to be implemented moving forwards. We would like to thank you for your custom and we look forward to working with you again.

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