moderattan.co.uk Opiniões 

77
TrustScore: 2 em 5

2,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

3 weeks, no delivery or communication. We still havent received our product or had an email informing us when to expect it. Have tried calling, but no one answers. They dont respond to emails and... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Easy to order- when ordered it stated a 3-5 working day delivery. I received a confirmation of order the next working day stating delivery 2 weeks. Which was not what the advert stated when I purchase... Ver mais

Classificada 5 em 5 estrelas

Very happy with the quality, price and prompt delivery of our garden furniture set. My only criticism is that the courier left the goods on our driveway when we were out and we didn’t receive any noti... Ver mais

Classificada 1 em 5 estrelas

Should not have had the option to select delivery to Northern Ireland if delivery to Northern Ireland is not available

A empresa respondeu

Informações sobre a empresa

  1. Loja de mobília ao ar livre

Escrito pela empresa

Outdoor Rattan furniture and home furnishings


Informações de contacto

2,0

Mau

TrustScore: 2 em 5

77 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,0

Todas as opiniões

(77)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Possible scam? Zero communication and 3 weeks on still yet to receive product

3 weeks, no delivery or communication. We still havent received our product or had an email informing us when to expect it.
Have tried calling, but no one answers. They dont respond to emails and their "chat box" doesnt let you send a message. Terrible service.

Given the attitude in their response. I think it is best this review is left here.

16 de julho de 2026
Opinião espontânea
logótipo da moderattan.co.uk

Resposta da moderattan.co.uk

Hello Suzy. You haven’t ordered anything from us as our online store has been inactive for over a year. We also don’t have a phone number.

May I suggest that you actually take a good look at the company you ordered from and re direct your false review to their platform.

I will say it again, you have not ordered from us, and we longer have an online site so this is impossible. Our website is freely available listed on our Trustpilot site, and you will note that it takes you no where, because it is not liv

For future, please do pay attention on who you are actually ordering from, to avoid false reviews on companies that you have not actually purchased from.

Edit in response to reply:

Suzy I will reiterate again, we do not have a website and haven’t done for over 12 months. It is impossible for you to have purchased from us.

Edit response: Suzy, I will reiterate once again that you have not purchased from us. Our website is not live and hasn’t been for over 12 months. We also haven’t taken ANY orders for over 12 months. Our website is available to access via our Trustpilot store and you will note that it takes you no where, because it is not live.
You have NOT ordered from us.
As detailed above, I suggest you actually look at your order confirmation email and contact the right business, instead of writing fraudulent emails about other businesses you have no legitimate experience with.

Yes my response has attitude as you are not s customer of ours and your fake/ illegitimate review tarnishes other businesses for no reason because you can’t be bothered/ are incapable of looking at the exact store you actually made the order with.

For the last time, you have not placed any order with us, so instead of being a keyboard warrior for the wrong business, perhaps channel your energy down the right path of finding who you did indeed order with.

You can see from our previous reviews, when we were trading our customer service was excellent.

People like you writing fraudulent reviews of incorrect businesses because you can’t be bothered to locate the correct retailer, harm small businesses like ours, so yes, I have zero patience or time for people who are incapable of reading an order confirmation and contacting the correct retailer they purchased from.

So please take your false, negative review to the correct business.

Classificada 5 em 5 estrelas

Brilliant Service!

I purchased the Naples Right Side Dining Corner Sofa Set with Fire Pit Table. I only ordered on the Tuesday night and it was delivered Friday lunch time! Brilliant service. The quality of the set is outstanding too and at a reasonable price. I had a small issue with the fire pit which was really quickly resolved by Tom. Highly recommend this company!

29 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great company and quality product!

Ordering process was straight forward and delivery was quick and easy. We wanted something to finish our garden off and make the most of the evenings in the sunshine! Couldn't be happier with the quality of the set we received.

5* service, would recommend to others!

16 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you for making me fall in love…

Thank you for making me fall in love with my garden again!

I bought my set this summer after a bit of a garden refurb and I have to say it just sets off the garden with so many people commenting on it. I’ve had the best summer, hosting, relaxing, kids diving all over the set and it doesn’t look a day old. Quality is exceptional!

Best of all though is the customer service. It was super easy to order, delivery was quick and the customer service communication along the way was prompt and kind. I could tell I was speaking to a company who take pride in their work.

29 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality and service

So happy with our new Amalfi Rattan furniture! Super quality and so comfy, order processed quickly and efficiently, had to delay delivery date due to garden work but wasn’t a problem, delivered on date requested, an issue with delivery of the cover but was quickly and efficiently sorted by Justine who saw my order through from start to finish, would definitely recommend the furniture, so happy that I bought from this family run business, thank you! 😀

16 de julho de 2022
Classificada 5 em 5 estrelas

Amazing service

I bought the Antonio set. The item is lovely and exactly as described. Delivered in 2 days, and easy to assemble. I would recommend mode rattan.

1 de julho de 2022
Opinião espontânea
Classificada 3 em 5 estrelas

Easy to order- when ordered it stated a…

Easy to order- when ordered it stated a 3-5 working day delivery. I received a confirmation of order the next working day stating delivery 2 weeks. Which was not what the advert stated when I purchased, I ordered this on the basis and description stated- I questioned this from Mode- and was told this should have been updated with the new delivery timescale, they apologised. I accepted this as they offered me £50 on that basis. I received delivery- all items ok apart from high rise table box, 3 missing rise hooks with missing screws. I was having family over to eat in garden for get together. New hook and screws sent- oh dear- they sent the wrong screws, maybe this quality control check should have been carried out first as there was an initial problem. I then reviewed the correct ones- just to add insult- this set has been reduced by £250 from time i purchased it- I mentioned this to be told- this is just the was it is- I feel that maybe as a good will gesture they would have refunded the difference- rather than it is what it is- 👎

18 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

All round great experience!

Super happy with the garden furniture I ordered from Mode Rattan! The delivery was really quick and the set is just perfect for my patio area. The quality is great and really like the fact the cushion covers are removable- so many aren’t. Will definitely buy from again, don’t hesitate!!

1 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Hesitant initially but good as Vogue!

I ordered the Amalfi Grey Rattan set which has the rising table. I discovered the company through Vogue and in the pictures, the set looked beautiful. Ordering online was pretty straightforward, delivery was free which is always great and once the set arrived and opened, it was exactly the same in the pictures! The quality is good, the cushions and foams are good quality and the packaging was really good (your always get worried if things get damaged in transit).

The set looks good, albeit my garden isn't as great as the Vogue pictures lol but it looks really classy now.

Recommended to my parents and friends. Can't fault the service and quality.

25 de maio de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais