Rex is a live chat legend! (and probs a legend in real life too!!!) Always super helpful and friendly, which makes talking to the lender about case queries enjoyable. Keep doing you Rex and th... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had the pleasure of speaking with Jo via Molo's chat service. Jo was very knowledgeable, knew her business and their products very well, very clear. Polite, professional and knowledgable. Becaus... Ver mais
Rex is an absolute rockstar! He knows criteria like the back of his hand and went above and beyond to help me out with my pre-application process. His expertise ensured that I could confidently... Ver mais
Applied for mortgage with Molo finance. The great thing about molo is they create a account for the buyer so that buyer can check the progress online rather relying on broker. There support team is go... Ver mais
Informações sobre a empresa
Escrito pela empresa
Molo is the first mortgage provider designed to make life easy. Real time digital decisions mean that you can focus on finding the right property for you. No branch visits and no printed paperwork.
Informações de contacto
70 St. Mary Axe, EC3A 8BE , London, Reino Unido
- info@molofinance.com
- molofinance.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Services are really good!
Great experience with Anton today
Great experience with Anton today, simple and effective communication getting the required answers within 5 minutes
I had trouble logging in
I had trouble logging in, but Rex from Molo Chat resolved the issue promptly. He was friendly, knowledgeable, and made the entire process seamless. Excellent customer service!
Rex was very helpful with my query and…
Rex was very helpful with my query and getting it sorted.
Worse mortgage company I ever worked…
Worse mortgage company I ever worked with.
Very slow, with lots of paperwork.
Stay away if you don't want to waist your time.
Anton was very efficient went in…
Anton was very efficient went in dealing with my request!
This is our first intermediary case…
This is our first intermediary case with Molo and it was a pleasure dealing with Anton today. He was friendly and very helpful, dealing with my query promptly. I look forward to doing more business with Molo.
Flexible Lender
Flexible Lender
The broker support on the live chat was great and they did not dismiss my query like some other more mainstream lenders would have. They listened, and Rex especially took the time to speak to the underwriters and get my issue resolved. Would highly recommend.
solicitor change
i had an issue regarding the selected solicitor for my case. but the assistant, Rex, was a huge help and ensured my case was fixed from his end. great customer service from him.
Anton was helpful and gave answers to…
Anton was helpful and gave answers to the questions directly which is helpful
Was Speaking to Rex ⭐⭐⭐⭐⭐
Was Speaking to Rex ⭐⭐⭐⭐⭐
Just had a great chat with Rex about a client I recently got approved. I was a bit unsure about the product I could place them on, but Rex confirmed everything in under 2 minutes!
It’s so refreshing to be able to speak to a real human and not just a chatbot. Thanks for the quick and solid support, Rex—definitely a 5-star experience!
#CustomerService
Thanks Rex!
Rex was very helpful
Rex was very helpful, was able to assist with my queries and was fast at responding.
Anton was patient and quickly resolved…
Anton was patient and quickly resolved my technical issue.
Rex you are a star!
Rex was very helpful and managed to change an error the broker had keyed easily without fuss. Thank you!
Anton is excellent
Anton is excellent, very helpful and always exhausts all options before coming to a resolution - instead of just taking the easiest (and often least helpful) route.
Winda Malingin was very helpful with my…
Winda Malingin was very helpful with my registration and with my inquiry for a new business.
Excellent service delivery.
Excellent service delivery.
Anton was very helpful as he responded to all my enquiries clearly and concisely.
Anton was very helpful
Anton was very helpful, quick and professional!
A Experiência Trustpilot
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
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