Moncada eyewear Opiniões 150

The Photos matched the product I received packaging was protective and elegant.

When i first received my order i thought the color of the lenses looked a little different from the pictures online i emailed customer service and they explained that natural lighting in the photos can make the tint look lighter they even offered me an exchange if i wasn't happy.I decided to keep them and after wearing them outside i realized they look fantastic.Transparency and honesty go a long way.

My delivery was delayed by two extra days because of the courier at first i was a bit annoyed but when the package arrived i immediately forgot the wait the sunglasses were beautifully packed and the quality of the acetate frame is honestly better than the Prada pair i own sometimes delays happen but i this case the end product was more than worth it.

I take the order i order black havan vulcano super comes for 15-20 days

You guys really ripped me off my money. It's crazy that I'm literally waiting since 1 year to get you guys, giving me my money back.

Andrea De Marco is really not my mails for month now - same for the support@

The glases are truly not nice, not even close.

WE'RE ARE MY 55€???

Ho acqustato 3 paia di occhiali lo 05/08/2025 € 165,00(restitutiti tutti tra il 22/08 e il 26/08 , che dire il sig. Andrea (il titolare) mi aveva pure confermato che avrebbero eseguito il rimborso ad oggi 03/01/2026 ancora non ho visto un euro, (mi era pervenuta addirittura un e mail che il rimborso era stato processato) il tutto è accaduto a fine agosto 2025. Mi dispiace ma non posso non esimermi da non denunciarli alla polizia postale!

Il prodotto è di bassa qualità. Rinviato al mittente a Luglio, nessuno risponde alle email, sto ancora aspettando il rimborso (siamo a Dicembre). Grande scam!

The order did not arrive, it is a scam. Also the customer support never answered any of my emails. Do not order there.

Signori, sono arrivati oggi i miei occhiali Lucio Avana.
Posso garantirvi che guardando e indossando l articolo, n é valsa
l attesa ( circa 10 gg).
Il prodotto al tatto è buono resistente, bio acetato italiano,
le lenti avana polarizzate danno un aria di mistero. Acquisterò pure il modello Pasolini Gradiente.
I contatti con il personale supporto clienti sono stati cordiali ed esaustivi
Molto professionali e disponibili. Moncada è un brand giovane che ha già il suo meritato successo nel settore sunglass. Voto 9

Betrug! It is a total SCAM.
The sunglasses are delivered from china. The quality is awfull and when you return the shipment you do not get your money back

I love the absolute cool style of their sunglasses and i constantly receive compliments - even from random strangers, asking me where i bought my glasses from - which is something i’ve never experienced before.
Great customer service too! Grazie!

Later edit: i don’t want to be vindictive and deduct stars from my review at the moment, but i have to be honest, customer service has been non-existent for the past month. I have emailed three times and i’ve been completely ignored each time.

This is my second order first pair lasted perfectly so I came back for another model.

Voici point par point le détail de mon expérience :
Délai de traitement de la commande :
Annoncé à 4 jours ouvrés, je reçois la notification d'envoi après 7 jours ouvrés
Délai de livraison :
Annoncé à 10 jours ouvrés après expédition, je reçois le colis au bout de 6 jours.
Au final le délai entre commande et livraison est donc conforme.
Emballage : conforme à l'annonce, bien emballé avec airbag.
Qualité du produit : très bien et supérieur à celle de lunettes similaires achetées plus cher chez un grand groupe d'optique.
Service client : inexistant, j'ai envoyé un message 5 jours ouvrés après la commande pour demander s'il y avait un problème (le délai prévu étant de 4 jours), pas de réponse.
D'où la note de 4.

Ho acquistato gli occhiali Pasolini. Per errore ho acquistato due paia ed ho segnalato il mio errore, chiedendo di essere rimborsata. Ho ricevuto immediatamente il rimborso. I tempi di attesa sono stati rispettati, ma ho ricevuto due paia di occhiali. Il servizio post vendita mi informato dell'errore da parte del servizio consegna e mi ha offerto il secondo paio!

Gli occhiali sono stupendi, buon packaging, ottimo rapporto qualità prezzo. Occhiale stiloso, di qualità e non eccessivamente caro, direi un’ottima scelta! Consigliato

Sono già tre anni che possiedo un occhiale Moncada, che dire massima affidabilità ottima fattura e servizio clienti attento e puntuale: ho rotto in asta e prontamente mi hanno sostituto l occhiale. CONSIGLIATISSIMO.

These feel way more expensive than they are. Sturdy, comfortable and classy.love it.

I waited a year before writing a review that is overwhelmingly positive. I purchased 3 different models 2 with sunglass lenses and 1 pair with a filter for monitor use. The glasses are absolutely good quality, I doubt they are handmade and definitely made in china but...honestly...who doesn't? If you want to buy top-of-the-line glasses you have to be willing to spend at least 4 times the price you spend on these. At the same time I also bought a pair of sunglasses from the well-known brand R__B__, paid 160 euros on offer... honestly the quality is the same. The lenses are absolutely polarized and do their job. Perhaps the only flaw is the shipping time, which in my case varied from 15 days to 30 days with the first order. If you like to change your sunglasses often this brand is definitely for you.

Love these sunglasses, I have 3 pairs now. They are styled so well for the modern era, yet also timeless, they will still be sexy in 2060. And they are very affordable compared to other shades of the same quality and style. And Andrea is great at getting them shipped halfway around the world, very quickly, even during their treasured time of Buon Ferragosto in Italy. I will be brining my Moncada shades back over the pond with me when I move to Sicily when I retire, working on my Sicilian style ahead of time.

I joined the Moncada Eyewear affiliate program and was approved in March 2025. Since then, I have worked hard to promote their brand, generating a significant number of sales and earning a commission of €74.

When it came time to ask about the payout schedule, I reached out to them—but my emails were repeatedly ignored. The communication was extremely poor, and I felt like my concerns didn’t matter at all. Eventually, out of frustration, I told them I would share my experience publicly. Only then did the same person finally respond—yet instead of addressing my question, they kept asking about the source of my traffic, something I had already provided in my very first emails right after they requested it.

I am sharing my story because I truly feel they do not value or respect their partners. We put in real work, time, and effort to generate sales for them, and in return, all we ask for is fair treatment, clear communication, and payment for what we’ve earned. Sadly, my experience has shown the opposite.

Going through dissatisfied customer reviews reveals a lot about how they treat their clients and partners.

Everything comes from China, certainly not from Italy! The quality is poor. My glasses are broken just from wearing them...