Beware! Had to report to the bank as fraud. Despite placing just one order for 1 item, they managed to take 3 separate amounts from my bank account costing 7x times more than i had authorised. Very po... Ver mais
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Leia as opiniões dos outros
False advertising, totally! Advertising showed distant objects brought into focus. Yea right… only light magnification. Of course, made in China. No attachment to a phone camera. No way to get your... Ver mais
I don't know what camera lens they used to represent the starscope monocular but I sure would like to have it. It sure wasn't the actual lens view that is in the starscope. The actual zoom of the star... Ver mais
Pure crap. My smartphone zooms better than this thing. Now because I took the cellophane off the box their gonna charge me shipping to return it.
Informações sobre a empresa
Escrito pela empresa
Starscope Monocular telescopes lets you shoot telescopic photos on your smartphone. Advances in computer-designed lens elements have made it possible to create lenses with stunning color accuracy and tack-sharp details, all at a price that would have been impossible just a few short years ago! The high-performance light-transmission optics in the Starscope allow you to view and photograph scenes in absolute razor sharpness – no matter where you go.
Informações de contacto
Estados Unidos da América
- monostarscope.com
1,1
Muito mau
258 opiniões
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Very poor logistic
this. Deliver6guy called me with a block number. He told he was in front of the building, went downstairs and he was no where to be found. Really don't know wich building he was at. Very poor organization and logistic. Really regret the purchase wish I can get my money back.
21 de abril de 2022
Opinião espontânea
Resposta da Starscope
Greetings, Jose! I am sorry to hear that it's taking a while for the order to be delivered to you. Let me take this opportunity to resolve the issue and provide you a better experience. I reached out to you via email. I look forward to your response.
Monique from Starscope Customer Care
THE MONOSTARSCOP WORKS GREAT
15 de abril de 2022
Opinião espontânea
Resposta da Starscope
Hello Larry! Thank you so much for giving us an excellent rating. We're glad that customers like you are having a great experience with us.
-Keeshia from Starscope Customer Care
The support provided by the staff was…
The support provided by the staff was very cordial and helpful.
The product was, I have to admit, disappointing (to say the least). The advert was very misleading as to what could be achieved by the product. I just gave it to my kids to play with.
14 de abril de 2022
Opinião espontânea
Resposta da Starscope
Greetings, Paul! I am sorry to hear that it's taking a while for the order to be delivered to you. Let me take this opportunity to resolve the issue and provide you a better experience. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response.
Monique from Starscope Customer Care
A job very well done
I applied for a starscope which didn't take that long to arrive. On opening the package I found that some of the protective apparatus was missing so I advised the Starscope people. Without question a new monoscope was forwarded to me free of all charges. I have since purchased another one which was donated to the local golf club as part of a fund raiser.
I fully recommend dealing with this company. The staff I had correspondence with were fantastic. Thankyou.....
14 de abril de 2022
Opinião espontânea
Resposta da Starscope
Hello Neville. We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Stay safe and Healthy!
Monique from Starscope Customer Care
I am satisfied with the product
I am satisfied with the product, but I had a problem with delivery. I paid in full when I placed my order for 3 Starscopes. I ordered it for Hannukah and after much difficulty getting to customer service, 3months later I finally received my Purchase. As a note, my money was taken when I placed my order.
13 de abril de 2022
Opinião espontânea
Resposta da Starscope
Hello Sharon! Sorry to hear your experience was not satisfactory. But, we are glad to know that you finally received your order. Should you have any other concerns, feel free to reach out. Stay safe and have a good one!
-Keeshia from Starscope Customer Care
Scope view.
I have only used it a couple of times. I have trouble holding the phone and scope together. What I did look at was a good up close image of the objects.
12 de abril de 2022
Opinião espontânea
Resposta da Starscope
Hello Roy! Thank you for your review. Your feedback helps us to improve our service for everyone.
Should you have any other concerns, feel free to reach out. Stay safe and have a good one!
-Keeshia from Starscope Customer Care
Menuda basura de empresucha de…
Menuda basura de empresucha de estafadores de pacotilla. La fiscalía antifraudes debería investigar este asunto y recuperar el monto del dinero estafado a tantísima gente, gente que por cierto muchos de ellos se conforman con las excusas que les ponen los cuatro bots que ponen a trabajar para ganar tiempo y aburrir a quienes poden explicaciones. Otros ni se molestan a reclamar porque es poco dinero para iniciar una demanda , y de esto es de lo que se aprovechan esta banda de mierdas zampabollos e inútiles. Me sorprende muchísimo que cualquier payaso pueda montar una estafa en toda regla pagando para que lo anuncien en Google y que nadie se preocupe de comprobar quién hay detrás de ésto, ni comprobar si el producto existe o si realmente tiene capacidad de ventas... Sólo sucede lo de siempre, cada uno pilla su dinerito y nadie se hace responsable de nada... Esto cambiaría mucho si hicieran leyes donde una compra estuviese sujeta a la confirmación de entrega, o sea, que hasta que el producto no lo recibiera el cliente el vendedor no recibiese ni un céntimo... Así terminábamos con este despropósito de comercio online. Que cada vez hay más inútiles que sacan provecho de montar este tipo de estafas...
12 de abril de 2022
Opinião espontânea
Resposta da Starscope
Hello Manu,
Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. Sorry to hear that your experience was unsatisfactory. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response.Hola Manu,
Sus comentarios significan mucho para nosotros, por lo que me gustaría asegurarme de que su inquietud se aborde adecuadamente. Lamento escuchar que su experiencia no fue satisfactoria. Para poder ayudarlo adecuadamente, por favor proporcione su número de pedido para que podamos resolver las cosas. Esperamos su respuesta.
¡Mantenerse a salvo!
Monique de Atención al cliente de Starscope
Stay safe!
Monique from Starscope Customer Care
Optique destinée aux gogos et aux rêveurs.
Comment peut-on imaginer qu’une optique vendue 50€ peut égaler ou faire mieux qu’un objectif d’APN qui coûte plusieurs milliers d’euros.
Cette vente est une escroquerie destinée aux gogos qui rêvent.
10 de abril de 2022
Opinião espontânea
Resposta da Starscope
Bonjour Marcel! Désolé d'apprendre que votre expérience n'a pas été satisfaisante. Vos commentaires comptent beaucoup pour nous, nous aimerions donc nous assurer que votre préoccupation est correctement traitée. Veuillez nous fournir votre numéro de commande pour localiser votre compte. Nous attendons votre réponse avec impatience.
- Keeshia du service client de Starscope
Página web de engaño
Página web de engaño. Se ha parado en aduanas el productos. Se ha pagado la tasa correspondiente. Y el pedido nunca ha llegado. ESTAFA.
3 de abril de 2022
Opinião espontânea
Resposta da Starscope
¡Hola Ana! Lamentamos que no haya recibido su pedido. Sus comentarios significan mucho para nosotros, por lo que nos gustaría asegurarnos de que su inquietud se aborde adecuadamente. Indíquenos su número de pedido para ubicar su cuenta. Esperamos su respuesta.
- Keeshia de Starscope Atención al Cliente"
Very quick with response and action
Very quick with response and action
Thank You
24 de março de 2022
Opinião espontânea
Resposta da Starscope
Hi Mary,
Thank you so much for taking the time to leave a 5-star rating. We really appreciate your business. Please let us know what we can do for you in the future. Happy shopping!
Monique from Starscope Customer Care
NOT VERY HAPPY
I , received the scopes , but , not the phone attachment , I have payed for it , was told to be patience , well , it has been all most three month's , these where x-mas gift's for my grand kid's , KEY WORD IS- - X-MAS , that gift sucked , it still isn't here , put up , or , pay refund
22 de março de 2022
Opinião espontânea
Resposta da Starscope
Greetings, Thomas! I am sorry to hear that you did not receive your phone attachment order. Let me take this opportunity to resolve the issue and provide you a better experience. I reached out to you via email. I look forward to your response.
Monique from Starscope Customer Care
Mon avis est simple
Mon avis est simple, c'est de la M....
Finition déplorable, efficacité minable
21 de março de 2022
Opinião espontânea
Resposta da Starscope
Bonjour Emmanuel,
En tant que l'un de nos précieux clients, je voudrais m'assurer que le problème est résolu. Je vous ai envoyé un e-mail concernant votre expérience avec le produit que vous avez reçu. N'hésitez pas à répondre à mon e-mail si vous avez d'autres questions et précisions.
Passe une bonne journée!
Monique du service client de Starscope
Placed an order for a Starscope
Placed an order for a Starscope, which then doubled at invoice. I went into discussions & cancelled the order within ten minutes of the order. I await the refund of £118.92 for a Starscope & phone mount.
Very unnerving.
21 de março de 2022
Opinião espontânea
Resposta da Starscope
Greetings, David! I am sorry to hear that about your experience with our ordering website. Let me take this opportunity to resolve the issue and provide you a better experience. I reached out to you via email. I look forward to your response.
Monique from Starscope Customer Care
Comment peut on tromper les gens de…
Comment peut on tromper les gens de cette manière en 2022? Honte à vous, de fournir un appareil à 4 sous après avoir fait une telle pub. Votre monocolaire ne vaut rien, et j'ai dû batailler pour le recevoir. Comment pouvez vous participer à une telle escroquerie? Pauvres gens....
19 de março de 2022
Opinião espontânea
Resposta da Starscope
Bonjour Bruno ! Désolé d'apprendre que votre expérience n'a pas été satisfaisante. Si vous êtes prêt à discuter davantage de votre expérience, veuillez nous fournir
votre numéro de commande pour localiser votre compte. Nous attendons votre réponse avec impatience.
- Keeshia du service client de Starscope
Stay clear of this
Stay clear of this, what a waste of money. The zoom is not what they advertised could do better with my iPhone. Absolute con.
17 de março de 2022
Opinião espontânea
Resposta da Starscope
Hello Liz,
Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. Sorry to hear that your experience was not satisfactory. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response.
Stay safe!
Monique from Starscope Customer Care
Objet acheté d occasion sur lbc
Objet acheté d occasion sur lbc car trop chère sur leurs sites
Il s agit simplement d une petite longue vue de qualité médiocre
J'ai des jumelles acheté sur wish qui sont bien meilleure
A éviter.vous êtes prévenus
9 de março de 2022
Opinião espontânea
Resposta da Starscope
Bonjour David,
Vos commentaires comptent beaucoup pour nous, je voudrais donc m'assurer que votre préoccupation est correctement traitée. Désolé d'apprendre que votre expérience avec le produit n'a pas été satisfaisante. Pour que je puisse vous aider correctement, veuillez me fournir votre numéro de commande afin que nous puissions arranger les choses. Dans l'attente de votre réponse.
Être prudent!
Monique du service client de Starscope
Estafa, y estafa, aun fumando espero.
desde el mes de octubre del 2021 estoy esperando mi compra, solo me han dado aspirinas, y aun no me solucionan el problemas, el tracking dice que fue devuelto a su origen y nada.
me he enterado que la venta es una estafa,
¿sera verdad?
8 de março de 2022
Opinião espontânea
Resposta da Starscope
Hola Rolando,
Sus comentarios significan mucho para nosotros, por lo que me gustaría asegurarme de que su inquietud se aborde adecuadamente. Lamentamos saber que no ha recibido su pedido. Para poder ayudarlo adecuadamente, por favor proporcione su número de pedido para que podamos resolver las cosas. Esperamos su respuesta.
¡Mantenerse a salvo!
Monique de Atención al cliente de Starscope
BEL ARNAQUE
ARNAQUE. Après trèèèès longue attente, reçu la chose, supplément,12€ pour frais de douane, le machin revient à près de 70 € ! Pour au final une petite longue vue en 40x10 de qualité très moyenne, rien de spécial. 25 ou 30 € aurait été un prix presque acceptable (voir 10€ en Chine...), mais là c'est prohibitif, et les pubs et les photos de promo sont mensongères. On se demande à quoi sert la repression des fraudes en France...
Evitez l'arnaque !
7 de março de 2022
Opinião espontânea
Resposta da Starscope
Bonjour,
Vos commentaires comptent beaucoup pour nous, je voudrais donc m'assurer que votre préoccupation est correctement traitée. Désolé d'apprendre que votre expérience avec le produit n'a pas été satisfaisante. Pour que je puisse vous aider correctement, veuillez me fournir votre numéro de commande afin que nous puissions arranger les choses. Dans l'attente de votre réponse.
Être prudent!
Monique du service client de Starscope
Resposta da Starscope
Hello johnbarrow! Sorry to hear your experience didn’t quite match your expectations If you’re open to discussing your experience further, kindly provide us your order number to locate your account. We are looking forward to your response.
- Keeshia from Starscope Customer Care
Ne commandez rien chez eux
Ne commandez rien chez eux ! Article commandé, avec soi disant une expédition depuis plus d'une semaine. Le suivi en ligne de mon colis indique qu'il est en attente d'expédition. Je contacte le SAV qui dit qu'il faut patienter que ça peut prendre jusqu'à 30j !!!! Scandaleux !
4 de março de 2022
Opinião espontânea
Resposta da Starscope
Bonjour, Aurélie! Je suis désolé d'apprendre que cela prend du temps pour que la commande vous soit livrée. Permettez-moi de profiter de cette occasion pour résoudre le problème et vous offrir une meilleure expérience. Je vous ai contacté par e-mail. J'attends avec impatience votre réponse.
Monique du service client de Starscope
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