Monster Bookshop Opiniões 

129
•
TrustScore: 3 em 5

2,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I received the book promptly but it was damaged on the cover during delivery. I notified Monster Books and they immediately sorted the problem out by sending out another copy. I gave 4 stars because I... Ver mais

Classificada 1 em 5 estrelas

Same as other comments, this store seems to be a scam, no clue how they got 99% customer approval on ebay. I placed an order through ebay, they extended the delivery date because they don't have in s... Ver mais

Classificada 1 em 5 estrelas

Similar experience to below/others. Book ordered, told out of stock, asked to be on back order - given a choice of refund or waiting, chose the latter. Forgot about it, tbh, then requested refund. Now... Ver mais

Classificada 5 em 5 estrelas

I've ordered multiple times now from monster bookshop. The website is easy to navigate and suggests other related titles. All the books have arrived really quickly. Couldn't be happier (and about t... Ver mais

Informações sobre a empresa

  1. Livraria

Escrito pela empresa

Monster Bookshop is the perfect place for getting great discounts on new or second hand books online. We can ship to anywhere in the world from our warehouse in Leicestershire, UK. We are here to provide better value books to the lives of people across the world.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

129 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(129)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

It would be 0 if there was one .Order…

It would be 0 if there was one .Order never arrived no communication at all about my order and it is obviously just a recorded message on the email as everytime I send a email it would say we will respond in so many days and they never do .Appalling company would never use again I've put 1st December as order date but can't remember

1 de dezembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Despatch problems.

Placed an order for 6 books. A week later I hadn't heard anything so contacted them. Was told the item was despatched, yet the courier had not received it. Was told replacements would be sent. The parcel was received a few days later, with the same tracking info as on the original parcel, but only contained 5 books and not 6. There was no mention of the 6th book and no refund was offered. To be honest I was just glad to get SOME of the books as they were for Christmas presents. Not sure I would risk ordering from them again.

6 de dezembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Got my books after 2 months

Got my books after 2 months. They didn't have them in stock though that wasn't indicated anywhere on the website at time of ordering or indeed after I placed the order. Still better late than never.

26 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company

Excellent company. Very competitive prices. Slight delay with my Christmas order but was kept up to date 100%. Would recommend.

24 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Incomplete order and no service

Still not received all 3 items from my order roughly 2 months after placing order. 2 items appeared weeks after ordering with one item marked as missing and still has not arrived.
Attempting to track your order is fruitless and never received responses to messages asking for updates. Will not use again.

2 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid at all costs

It would be a zero if it was an option. It has been several months since my order and the promise of a replacement book. I have not received the order not any communication from them. Most interestingly of all, I cannot even access my orders as proof now. Very suspicious wouldn't you say?

Do yourself a favour and order from anyone else as you have a higher chance of getting what you ordered.

24 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

I ordered a book at the beginning of December intending to give it as a Christmas present. I had to wait quite a long time for the book. In fact, after a couple of weeks I actually phoned up to see what the situation was. The guy I spoke to was extremely helpful (it had been an unfortunate delay at the supplier's end) and the book arrived the next day.

18 de dezembro de 2023
Opinião espontânea

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