I return to Montbell for many reasons. Firstly they produce superior product which is guaranteed to keep me warm and dry. There's the speed and reliability of their service. The ultra quick postage,... Ver mais
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Leia as opiniões dos outros
Polite but incompetent. After I placed an order, came back to me several times to say the item in the colour ordered wasn't available. When I finally said I'd prefer to cancel the orde, suddenly the i... Ver mais
Lets face it, We all want the best equipment we can afford… Sometimes that means waiting for sales, or ordering from overseas in the off-season.. If you size is available, then jump on it… best mat... Ver mais
A empresa respondeu
Top quality products that perform as promised. Delivery is always faster than quoted. The Plasma vest and jacket are super lightweight and offer incredible warmth to weight ration. The jacket is light... Ver mais
Informações sobre a empresa
Escrito pela empresa
Montbell Australia is a leading outdoor retailer of some of the best outdoor clothing, accessories and equipment. Whether you are camping, travelling or hiking the great outdoors (or watching the kids' sport or walking the dog) we have a fantastic range of outdoor clothing, footwear and gear to enjoy the great outdoors. We have two stores in Sydney, one in Kent St Sydney and the other on Penshurst St Chatswood. For those preferring to buy online, we have an online store - www.montbelloutdoor.com.au
Informações de contacto
488 Penshurst St, 2069, Chatswood, Austrália
- +61 2 92649376
- shop@montbelloutdoor.com.au
- montbelloutdoor.com.au
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Montebell had the product I wanted
Montebell had the product I wanted. Easily accessible. Good price. Delivered quickly and easily.
Product perfect for purpose.

Resposta da Montbell Australia

Resposta da Montbell Australia
Great Jacket
I love my jacket! It's light and properly waterproof. I initially received the wrong colour, and Montbell Australia sent me the correct jacket, even while the wrong was was still with the courier, on its way back to Australia. Thanks for that, Montbell Australia.
Great work guys
Great work guys. Had the right product (as advertised) in store when I needed it.
Great quality products
I love Mont-Bell products. They are top quality. It is a shame the whole range of products is not available in Australia. Prices are higher than in Japan, as should be expected.
Versitle Pants
Versitle Pants, light rain pants, as described. Arrived in good time. No problems.
Wonderful customer service!
Prompt delivery & well made satchel.
Prompt delivery & excellent quality.
Will definately make a purchase with this company again.
Good product, weird service.
Happy with the product but the staff were not very friendly.
Location - Sydney, Town Hall Square.

Resposta da Montbell Australia
No order progress communication
There was no communication about the sending process at all. I placed the order, and the product arrived at my doorstep sometime later while I was away.
I checked spam and other elements and it did not show up there either.
Normally, there's a notification that the seller has sent the order, and a tracking link is provided. Not in this case.
I was about to call the store to see what was happening when it arrived.
This would preference ordering from others in the future.
Also, I was somewhat perturbed when I ordered from Montbell and got an order receipt from Larry Adler via Eway. This was not expected.
I have not used the raincoat yet, but it seems good.

Resposta da Montbell Australia
Well designed thong alternative but expensive
Well designed thong alternative, comfortable to wear with or without socks. Not a brand I was aware of but I’ll keep a look out now.
Perhaps not quite the bargain I thought compared to UK pricing but pretty good. Received tracking number which was helpful.

Resposta da Montbell Australia
Montbell products bang for buck
Montbell products bang for buck. The staff for very helpful and they were patient showing the products Pro/Cons.

Resposta da Montbell Australia
Took the tent out for its first camp…
Took the tent out for its first camp and it the quality of materials is very good . Went through it's first severe thunderstorm and it remained dry.

Resposta da Montbell Australia
Delayed shipment…
We had to chase up on our order because of the stock situation but we were not informed.

Resposta da Montbell Australia
Larry Adler Staff excellent
Larry Adler Staff made the process of returning faulty backpacks quite seamless and were so incredibly patient and helpful with a great knowledge of the backpacks for women.
We had 3 faulty backpacks, the interiors of the fabric had peeled off and flaked throughout our luggage, despite living in 3 different places, all had deteriorated in the same manner and same sections of fabric, with different amounts of usage as well. We were extremely happy with LA staff helping us.

Resposta da Montbell Australia
Great serviceGreat service. Regular updates re delivery status. Great product.
Great service. Regular updates re delivery status. Great product.

Resposta da Montbell Australia
Stylish accessories
We’ve bought Montbell in the past and found the quality is exceptional. The staff were helpful and online was a good experience and prompt delivery even over the Christmas shopping time.

Resposta da Montbell Australia
When I travelled into the city to…
When I travelled into the city to collect my C&C purchase, the backpack was not available in store. This was about two weeks before Christmas, yet the sales assistant was unable to contact a manager to provide a solution. I spent about an hour and a half waiting for an outcome (the sales person eventually found stock in another store, and the unit was dispatched quickly by courier to my home address.) The whole episode, including travel, took over four hours, and I returned home that day without a backpack. Poor service - although the sales person himself was apologetic, understanding and did everything he could to resolve the issue favourably for me. I will encourage friends to be wary of Montbell service.

Resposta da Montbell Australia
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