MontyeSIM Opiniões 

The worst eSIM, do not buy. I bought this to use in Saudi. The eSIM didn’t work no connection or reception, I had a driver picking me up from the airport, but couldn’t make contact. I had to buy a local sim. Money down the bin. Can’t get through to them for a refund also. Don’t waste your time and hard earned money.

My wife and I recently bought two eSIM for Switzerland. This is not our first time, but this time the service was awful. It only connected to Sunrise which is relatively weak and not once did it connect to Swisscom which works best at least in the mountains where we were. As a result we were hardly able to use the 10 G we bought. Kindly let me know when you modify your network preference so I may again buy next time. Until then, sadly, I have no option but to purchase elsewhere.

Jihad Achkar

I recently made a top-up payment for my Monty SIM in Napoli, expecting to enjoy uninterrupted internet service, but unfortunately, it didn’t work at all. Despite paying for the top-up, the internet remained completely unavailable. I immediately reached out to customer service in hopes of resolving the issue, but to my dismay, they did not address the problem in a satisfactory manner.

After multiple attempts to contact them, I was completely ignored. They stopped responding to my inquiries and failed to resolve the issue. Not only did I lose money on the top-up, but I was also left without a proper solution.

I am extremely disappointed with the lack of customer support and the unresponsiveness regarding my request for a refund. This experience has been frustrating, and I do not recommend using this service to anyone.

I purchased the South America (11 countries), 30 day 3GB plan for 9,50 US$ while in Santiago de Chile on DEC 30th 2024.

If you have an iPhone and their app installing the eSIM is dead easy. It literally is just one single click, which is very convenient.

Using the eSIM is dreadful. The connection frequently drops no matter where you are in Santiago. I never got a 4G/LTE signal, only 3G if that.

Same thing in Valparaiso.

My travel companion has exactly the same iPhone I have, but bought an eSIM for 11,00 US$ from a different vendor. That other iPhone had 4G from the beginning and never dropped the signal.

The MonteySIM worked OK in Lima and Mexico City.

the good part about montyEsim is that they provide the best prices per MB. hard to beat. The installation process is easy, just like any other esim provider.
I didn't install their app.

However, me and my friends traveled in south america and while we all have iPhones (13 or above) , they got a 5G connection in places where I got only a 3G connection. 3G is still good for texting in Whatsapp but you get what you paid for... My friend didn't buy esim from montyesim . she bought some air low sim . This symptom has been proven several times in that journey.
I'm still happy with the price.

I really dislike when a company owner answer here with some automatic template answer for any score less the 5. if you value your customers and the feedback : you should invest 5 minutes and read the review. if you don't have time: its better not to response.

Habe zu testzwecken mal 1GB Schweiz bestellt und installiert. Ging sehr schnell die Aktivierung.
Funktioniert bestens aber nur 4G

Dies ist Test eins.

Really bad costumerservice. Provided me with a Esim that didn’t work. Does not want to compensate me when the time for using the simcard has run out.

Poor customer service my sim didn’t work in India requested refund 4 times but no joy keep making excuses ! So far I had good experience but they messed up big time spent hours trying to get sim going now spending hours trying to get refund !! Looking for alternatives !!

After some additional steps from the customer support, the esim is technically working but the speed is horrible. In downtown Auckland, Queenstown and more, I get with the LTE package I paid for 0.11 Mbit/s, that is not even close to what it is supposed to be.

The customer support was no at all helpful stayting that internetspeed depends on location and yadda yadda.. After switching to another provider suddenly I have 400x faster connection in the EXACT SAME Network (SPARK LTE).

If you ask me, its a fraud.

EDIT: With respect to your response, I was in contact with your support team already multiple times and no one seemed to care and you kept telling me "everything works on your side". Was no support at all, thank you for that experience as well.

I had 2 eSIMs for vacation: Emirates and India. Easily to order. Both worked very well on arrival. Next time again MontyeSIM with pleasure

The esim worked great - once I managed to get it working. They need to make it clear in the instructions that you need to set up your account and download their app before the esim will start to work. That is not included on the instructions, and it took me 48 hours of following various troubleshooting lists online to work out the issue.

I’ve been using Monty eSim for several months now. They are one of the cheapest regional sim plans I could find for Europe. The customer service is very responsive and their pricing I think is fair. Their service is generally good but can be patchy in places.

So far I’ve purchased two esims, one for turkey and one for the Netherlands (it connected to Vodafone). Both worked fine. Bit of a faff to activate but once it’s done it’s fine.
I found that I had to turn off my main sim whilst using the eSIM for the data to work, but maybe there’s a way around that so you can still receive calls with your main number.
I did notice that the data went down very quickly, using Google maps for a lot of the day, but still quicker than it would in the UK. And it’s fairly cheap.

Used their e-sim in Turkey, and it worked perfectly!

Leider hat die Schweizer eSIM nicht funktioniert. Eine ca 1.5 stündige Kommunikation mit dem Servicechat brachte keine Lösung. Wenigstens das Geld wurde zurückerstattet.

USA esim
Leider war die esim auf Indonesien registriert und von einer Vielzahl von Webseiten (wie Hotels, Regierungsseiten etc.) geblockt. Wahrscheinlich irgendein Geoblocking wegen der Herkunft. Außerdem wurden alle google suchen mit Preisen in indonesischen rupien angezeigt.

I bought a eSIM and it didn’t worked. I tried costumer support. They gave me a new eSIM and still didn’t worked. They said that they will refund me in 24/48 hours …

Excellent customer service! Fast, efficient and nice!

By far the best esim service I’ve had yet today, especially when travelling – packages are very reasonable and flexible around your needs – QR code alway works - thanks for making it easy guys