Not quite the quality I expected. First necklace broke. The replacement is still in the shipping bag waiting to be tried on. Not quite sure what to expect.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The box and light in it were beautiful, the pendent itself was also gorgeous, yet the item was listed as 18k white gold plated over stainless. My wife can only wear pure white gold or pure stainless... Ver mais
A empresa respondeu
I am beyond pleased with the item I ordered and received quicker than expected. The picture I sent had background items I did but want included but unfortunately it was the only wedding picture I had... Ver mais
A empresa respondeu
Easy to order and received order promptly. LOVE the shoes! The only thing constructive I would say is that on one of the shoes there is an air whole hole cut out right where horse’s name went. Not... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Moosfy, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs, tumbler, blanket and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Thank you for your Support!
Informações de contacto
410 E Santa Clara Street, Unit #658, 95113, San Jose. CA, Estados Unidos da América
- info@moosfy.com
- moosfy.com
4,0
Bom
343 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not quite the quality I expected
Not quite the quality I expected. First necklace broke. The replacement is still in the shipping bag waiting to be tried on. Not quite sure what to expect.
29 de dezembro de 2025
Resposta da Moosfy
Thank you for your feedback, and we're sorry the first necklace did not meet your expectations. The replacement was delivered on January 18th — could you please confirm that you received it? We hope the replacement meets your expectations, and we’re happy to assist if you need any further support.
Double check the rendering to make sure its what you are expecting
I wasnt thrilled with the final product. The computer shows a different rendering that what showed up.
30 de novembro de 2025
Our last 3 dogs
We have 3 of these for our last 3 dogs that passed, and I just bought one for my sister. It's a beautiful reminder of them everyday. Love this product
14 de julho de 2025
Resposta da Moosfy
Thank you, Hillary! We’re honored our ornaments can be a meaningful reminder of your beloved dogs and glad you’re sharing them with your sister too. ❤️
Lettering was WAY too small and I…
Lettering was WAY too small and I wasn’t happy with that. Won’t by again
1 de junho de 2025
Resposta da Moosfy
Dear Denise,
We're truly sorry to hear that the lettering was too small and that you weren’t satisfied with your order. We understand how disappointing that can be. We've sent you an email to help resolve this—please take a moment to check it. We'd love the chance to make things right for you.
Warm regards,
I ordered a t shirt from you
I ordered a t shirt from you. It never arrived. According to tracking it was delivered but I did not receive it.
15 de maio de 2025
Resposta da Moosfy
Hi Nicole,
We're so sorry to hear you didn’t receive your order. It was marked as delivered, so we're currently working with the carrier to resolve this. Please check your email for the detail, we’ll update you shortly. Thanks for your patience!
They look amazing
They look amazing, wil b given on her birthday in July, so wil c how they wear then. But thanku, great delivery.
1 de abril de 2025
I love my t-shirt
27 de janeiro de 2025
Resposta da Moosfy
Thank you so much! Your support means the world to us! 💖🐴
Beautiful memory keepsake ornament
I ordered 5 beautiful keepsake photo ornaments for a friend & family of someone who died & love them. Better gift than flowers.
11 de janeiro de 2025
Resposta da Moosfy
Thank you for your thoughtful review! We’re so glad the keepsake photo ornaments brought comfort and served as a meaningful gift for your loved ones during such a difficult time. Your kind words truly mean a lot to us. 💕
Resposta da Moosfy
Thank you so much! We're so glad you love our custom products!
Never recieved my order
29 de novembro de 2024
Resposta da Moosfy
Thank you for letting us know that you found it! We’re relieved to hear it was a misunderstanding. If possible, we would greatly appreciate it if you could update your review to reflect the resolution. Your feedback helps us grow and continue to improve.
Best regards,
Beautiful product and fast delivery
Beautiful product and fast delivery. I was very pleased.
27 de novembro de 2024
Resposta da Moosfy
Thank you for your wonderful feedback! We're delighted to hear you loved the product and were happy with the speedy delivery. 😊
Workmanship was good
Workmanship was good. I didn’t like the sweatshirt material though and would likely not order again.
27 de novembro de 2024
Resposta da Moosfy
Thank you for your feedback! We're glad you appreciated the workmanship and will take your input on the material into consideration. We hope to have the chance to better meet your expectations in the future.
Horses
I love the jackets I bought for my grand daughters. So well made. Very happy and will order again from this company.
9 de dezembro de 2024
Opinião espontânea
Resposta da Moosfy
Thank you so much! We're so glad you love our custom products!
the candle was exactly as the design…
the candle was exactly as the design shown. Quick shipping and I love it.
5 de novembro de 2024
Resposta da Moosfy
We're thrilled to hear that you’re happy with your order. Your support means the world to us! 😊
So happy with product
So happy with product, exactly has pictured. Shipping went well. Highly recommend
23 de outubro de 2024
Resposta da Moosfy
Thank you so much for your kind words and recommendation! 🌟 We're thrilled to hear that you’re happy with your product and that everything went smoothly. Your support means the world to us! 😊
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.