MorningSave Opiniões 

2375
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I will never order for morning save again. I want to send something back and they won’t reimburse my money to my original payment. They wanna give me stores credit. What a scam. It's very simple. I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+

A empresa respondeu

Classificada 5 em 5 estrelas

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver mais

A empresa respondeu

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4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(2375)

339 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I will never order for morning save…

I will never order for morning save again. I want to send something back and they won’t reimburse my money to my original payment. They wanna give me stores credit. What a scam.

It's very simple. I wanted to return the two of the PXL Multi Stirmax items that I ordered and the person I was dealing with said they won't refund my money to my original payment.

11 de outubro de 2026
Opinião espontânea
logótipo da MorningSave

Resposta da MorningSave

Thank you for your review and I was able to review your request and communications with our agent. The item that you were returning was a change of mind which we are happy to accommodate that kind of return within our policies. Our agent did follow what is outlined in our return policy that can be found on our website. Please, if you need further assistance or have any other questions we are always happy to help.

Classificada 5 em 5 estrelas

Well oiled machine

I have to say I was pleasantly surprised at how they handled a defective item.
Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+

22 de outubro de 2026
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Resposta da MorningSave

Thank you so much for leaving us this review, Thomas. :)

Classificada 5 em 5 estrelas

Unbelievable customer service!!!!!

Unbelievable customer service!!!!!
Samantha got right back to me and took care of my problem fast. It was my first time shopping on MorningSave. Great experience! Great products!

14 de outubro de 2026
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Resposta da MorningSave

That is wonderful! We are happy that you were able to get your issue resolved quickly with Samantha.

Classificada 5 em 5 estrelas

They stand by their products

They stand by their products. They took care of my purchase and the customer service Samantha was great!

15 de outubro de 2026
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Resposta da MorningSave

Samantha is great, we agree.. Thank you so much for your review.

Classificada 4 em 5 estrelas

After an explanation, they made it right.

Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase price. Hoping this was a fluke for morningsave. I am a blind person and the product I bought stated it had a speech output function and it didn’t but they made it right when I explained this. It took an explanation, of course, butCaitlin made it completely right with this product and a refund. I was extremely grateful considering the first email. That stated I could return it, but have to pay shipping.

5 de outubro de 2026
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Resposta da MorningSave

Thank you so much for your review and we are so happy to have been able to make this right for you, Billy.

Classificada 1 em 5 estrelas

If the listing had shown the weight

If the listing had shown the weight, I would have known how heavy the Boujee Beauty Extra-Long 1.25" Double Infrared Curling Wand was and wouldn't have ordered it. I think that has nothing to do with changing my mind.
Morning Save expect me to pay for the return. Is this ok?
The item is so heavy that I cannot take it with me on a travel.

11 de outubro de 2026
Opinião espontânea
logótipo da MorningSave

Resposta da MorningSave

Hello. You are correct. We are so sorry this item didn't meet your needs. We typically do not accept a return such as yours as outlined in our return policy, as this is a beauty supply and is a change of mind. However, since the items weren’t used we made an exception for you to be able to return this item and offered stores.com cash. The return would need to be arranged by you since it is an exception and is still available if you would like to take advantage of the opportunity to return this item if you wish to do so. Thank you for your review.

Classificada 5 em 5 estrelas

I had a problem with my product I…

I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives some recognition from her company, she deserves it. She sets the "bar" high in her profession. Thanks to her I will definitely remain a customer.

12 de outubro de 2026
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Resposta da MorningSave

Thank you, Rick for all your kind words and this really amazing review.

Classificada 5 em 5 estrelas

Caitlin was extremely helpful with…

Caitlin was extremely helpful with resolving an issue with a product that I purchased.. She provided timely communication and provided me the option of a replacement product or a refund. I’m very pleased with my experience working with Caitlin.

6 de outubro de 2026
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Resposta da MorningSave

Thank you so much, Sally! :)

Classificada 5 em 5 estrelas

Jessica in Customer Support took good care of me!

Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and took care of my issue and left me feeling like she cared and would do everything possible to help. Thank you Jessica! The customers appreciate you!

6 de outubro de 2026
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Resposta da MorningSave

Thank you for your review. We also appreciate Jessica, she's great! :)

Classificada 5 em 5 estrelas

MorningSave Representative

Caitlin was great helping me with my MorningSave order. She got back to me in a timely fashion and answered my questions efficiently. Thank you Caitlyn.

5 de outubro de 2026
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Resposta da MorningSave

So happy to help! Thank you very much for your review.

Classificada 1 em 5 estrelas

So Morning Save claims they "tried" to…

So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any messages from them, my caller id doesn't show that they called, I just looked through my emails - nothing shows. How about just refunding my money. You claim in your reply to my post on Trustpilot, which I have no way to reply to - please fix that Trustpilot- that "these things are usually refundable" yet when I tried to do a return I was ridiculously denied! You say you want to "look into it", I don't necessarily need to speak with you for that, Morning Save - just REFUND MY MONEY!! Unless that happens, I will not be shopping on your site anymore, because THAT was NOT the way to treat a new customer who bought several items from you!

28 de setembro de 2026
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Resposta da MorningSave

Hi there, per our website we do not offer phone support. We would only contact you via email. Please check your email.

Classificada 5 em 5 estrelas

RETURNED ITEM FOR DEFECT

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteous and professional from start to finish. It's rare to find service this efficient and friendly when dealing with a return issue. I truly appreciate her help and would gladly work with her again. Thank you, Jessica!

28 de setembro de 2026
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Resposta da MorningSave

We will make sure she gets the message. Thank you so much for the review.

Classificada 5 em 5 estrelas

Excellent Customer Service

The customer service at MorningSave is top notch. The service representative I dealt with, named Jessica, was extremely attentive. She took care of my issue in an expeditious manner and was very friendly and helpful. I highly recommend shopping at MorningSave because of their quality products and exceptional customer service.

28 de setembro de 2026
Opinião espontânea
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Resposta da MorningSave

That's great to hear! Thank you so much for your review, Diana.

Classificada 5 em 5 estrelas

The person that helped me is Caitlin(…

The person that helped me is Caitlin( Mercatalyst)
I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk it up to a loss because I should have made sure the order was correct. She was amazing. She refunded me without putting me through hoops. Best customer service ever. I have bought from them before and their products are of good quality.

29 de setembro de 2026
Opinião espontânea
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Resposta da MorningSave

Thank you for your review.

Classificada 5 em 5 estrelas

Caitlin

Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not require me to go through the hassle of returning the damaged item. I would have appreciated if the Company had packaged my order with more cushioning to have prevented the damage in the first place. One last thing, the QR Code led to a non-existent site. I really had wanted a live demonstration of how to assemble the product.

27 de setembro de 2026
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logótipo da MorningSave

Resposta da MorningSave

Glenda, thanks for your review - you're the best!

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