John clearly had lots of knowledge experience and qualifications to present this course. It flowed well and slides presentation was detailed. I liked the way he kept doing Q & A refreshers through... Ver mais
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Leia as opiniões dos outros
Roger was a great teacher on my 3 day first aid course. He was very interactive and engaging which helped me keep my focus. He made us all partake in practicals too which was good for learning it hand... Ver mais
Great location, very easy to get to, with out course being delivered by Dave who’s a cracking tutor, goes well beyond expectations to deliver the SMSTS course, even when there was some technical inte... Ver mais
Awesome place and the course was delivered by Dave who goes above and beyond to help you understand everything highly recommended Delivered with excellence
Informações sobre a empresa
Escrito pela empresa
Morson Nexus connects learning, development and workforce strategy to build stronger teams and smarter careers. From entry-level training to reskilling and AI-enabled learning, we close today’s gaps and prepare for tomorrow’s. We make skills strategic. We make development continuous. We make people future ready. As part of Morson Group, Nexus works alongside Morson Praxis (consultancy), Morson Edge (talent) and Morson Vital (deployment) to help businesses grow with confidence and capability. Build the skills that power your future.
Informações de contacto
Reino Unido
- morson-nexus.com
4,8
Excelente
1 mil opiniões
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Good start, bad ending!
I booked a First Aid requalification course in December as i am a first aid trainer and needed to renew my qualification, the booking system was easy to navigate with good choices of dates for the course i was looking for. The only issue was that it said the course may be cancelled if their wasn't enough people booked on, this made me a bit uneasy as it appeared as though the course could be cancelled a day or two before which would have left me without a course and waiting for a refund. the course did go ahead with 3 people so all was good. The course itself was of a good standard, the trainer was great and she made the 2 days enjoyable. the issues came about post course and difficulty in obtaining my certificate from 3b. They said the certificate would be issued within 6 weeks which meant i should have received it on 23rd Jan at the latest. i sent several emails asking for updates on when my certificate would arrive and was told there was a delay from the awarding body on getting certificates. 3b sent me a letter of completion stating i had passed the course subject to verification from the awarding body which meant the letter they'd given me was useless. i decided to contact the awarding body myself to see if i could get a copy of my certificate to be told that the course had not even been submitted to them yet. this meant 3b had been telling me the awarding body was delaying the certificate when in fact, it was them who was not processing the paperwork!.
After finding out this information i called and emailed 3b training again to raise a complaint and suddenly the next day i received my certificate.
The post course customer service and experience has left a bad taste. if i could give 5 stars for booking and delivery and then 0 stars for post course i would. i think 2 stars overall reflects how poorly 3b have been with the post course administration and after care of a learner.
Such a shame as everything else was good.
5 de fevereiro de 2026
Opinião espontânea
Resposta da Morson Nexus
Thank you for taking the time to share your feedback, and I’m really sorry for the frustration caused by the delays and the incorrect information you received after your course. While I’m pleased to hear that the booking experience and the training itself met your expectations, I completely understand how the post-course issues have overshadowed this.
We have recently been experiencing a backlog in submitting our course returns, and unfortunately your course was affected by this delay. I can only apologise if you were advised that the awarding body was responsible, when in fact the return had not yet been submitted by us. This should not have happened, and I’m genuinely sorry for the inconvenience and worry this caused—especially given the importance of the certificate for your work.
Once your complaint reached us, the matter was escalated immediately and the course return was completed that same day. As soon as the return is processed, certificates become available on the Highfield portal, which is why you were able to receive it promptly afterwards.
We fully appreciate that this experience fell short of the service you should expect from us. We are actively working to resolve the backlog and improve our internal processes to ensure this does not happen again.
Thank you again for your feedback—it genuinely helps us improve. If there is anything further you need, please feel free to contact me directly and I’ll be happy to help.
straightforward and made me think a bit.
straightforward and made me think a bit.
5 de fevereiro de 2026
Opinião espontânea
Resposta da Morson Nexus
Hi Gerry,
Thank you so much for leaving us a 5‑star review! We’re really glad to hear that you found the course straightforward and that it made you think —
We appreciate you choosing 3B Training and hope to welcome you back again soon.
E-Learning Platform
I recently purchased 5 licences for Asbestos Awareness training for 5 learners who weren't able to attend in person. The e-learning platform is very easy to navigate, as is the process for purchasing licences and then allocating them to the learners.
Had a bit of hiccup with one of the learners not being able to sign in, but it was easy enough to log in and change their password for them.
If I had to make a criticism it would be the username for the account manager, I would make this the email address. In my role I have many user accounts for different platforms so it would be helpful if all of them required my email address to log in.
On the whole 3B are very easy to work with when it comes to booking training and I've used them at several companies now but this is my first time using the e-learning platform. I will definitely be pushing my learners to use this method in future where possible.
22 de janeiro de 2026
Opinião espontânea
Resposta da Morson Nexus
Hi Julie,
Thank you so much for taking the time to leave us a 4‑star review and for choosing 3B Training for your Asbestos Awareness e‑learning licences. We’re really pleased to hear that you found the platform easy to navigate and that allocating licences to your learners was straightforward.
I’m glad the login issue was quickly resolved, though I’m sorry it happened in the first place.
It’s wonderful to hear that you’ve worked with us across several companies and that your first experience with our e‑learning platform has been positive. We really appreciate your continued support and are delighted you’ll be recommending this method to your learners in the future.
The course was very informative and…
The course was very informative and quite enjoyable
7 de janeiro de 2026
Opinião espontânea
Resposta da Morson Nexus
Thank you for your feedback! We’re delighted you found the online course informative and enjoyable – that’s exactly what we aim for.
informative
informative , plenty of breaks tutor always in control and assisted with IT issues
9 de janeiro de 2026
Opinião espontânea
Resposta da Morson Nexus
Thank you for your feedback! We’re glad you found the course informative and helpful. Your comments mean a lot to us.
very well structured and delivered…
very well structured and delivered course
Dave gave a very good Summery of all points and a great grounding on the subject ready for the Examination.
9 de janeiro de 2026
Opinião espontânea
Resposta da Morson Nexus
Thank you for your review! We’re pleased Dave provided a clear summary and solid preparation for your exam – we’ll pass on your kind words.
Full day SEATS course.
Full day SEATS course.
I would have preffered more videos, and a little more interaction / interactive slides to engage us during the day.
Sitting online for hours ready powerpoint slides is a hard long slog.
Trainer was pleasant and carried the course well.
Break out sessions were ok.
Overall not a bad course.
9 de janeiro de 2026
Opinião espontânea
Resposta da Morson Nexus
Thank you for sharing your feedback! We’re pleased to hear the trainer delivered the course well and that the breakout sessions were helpful. We appreciate your suggestions on adding more videos and interactive elements – this is valuable input for improving our online experience.
The course went at a nice pace giving…
The course went at a nice pace giving us time to take in the information provided.
9 de janeiro de 2026
Opinião espontânea
Resposta da Morson Nexus
Thank you for your feedback! We’re glad the pace allowed time to absorb the information and made the learning experience comfortable.
i found the online coarse informative…
i found the online coarse informative and very well presented.
12 de dezembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you for your feedback! We’re delighted you found the online course informative and well presented – that’s exactly what we aim for.
I studied for my L6 card renewal -great experience
I studied for my L6 card renewal and I have to say that my trainer Deb Green was brilliant. Highly expert in her field and very easy to work with.
I cant recommend this team highly enough!
2 de dezembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you for your fantastic feedback! We’re thrilled to hear you had a great experience and that Deb’s expertise made such a positive impact. We’ll make sure your kind words reach her.
Even though it was a full days course
Even though it was a full days course, having a break every hour was well needed, this was my first time using zoom,there was a bit of lagging but not too bad.Tutor did an excellent job even though he had a cold 🙃
15 de dezembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you for your feedback! We’re glad the regular breaks helped and that the tutor delivered the course well despite feeling under the weather. We appreciate your comments on Zoom and will keep working to make the experience as smooth as possible.
At 3B you get the support you need
Sean at 3B training was very helpful and supportive on achieving my NVQ4 thank you.
5 de dezembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you for your kind words! We’re thrilled Sean was able to support you through your NVQ4 – we’ll make sure he hears your feedback.
I’ve just done the sssts course and it…
I’ve just done the sssts course and it was good. The trainer Sam was 1st class! Couldn’t meet a better trainer.
Jon
15 de dezembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you for your feedback! We’re thrilled you enjoyed the SSSTS course and that Sam made such a positive impression – we’ll be sure to share your comments with him.
SSSTS training course
Had a good couple of days training with sam on the sssts course in doncaster the course was delivered well with plenty of informative and relatable experiences that supported his training, I'd happily attend any course with the same instructor. the facilities were clean and tidy with good canteen facilities also.
15 de dezembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you for your detailed feedback! We’re delighted you enjoyed the SSSTS course and found Sam’s delivery engaging and relatable. Great to hear the facilities met your expectations too – we’ll share your comments with the team.
Gained the overall objective of passing…
Gained the overall objective of passing the course, been a long time for me personally since studying and doing something of this nature so found certain aspects stressful due to uncharted waters. But thanks for getting me where I need to be.
12 de dezembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you for sharing your experience! We’re glad you achieved your goal and appreciate your honesty about the challenges. It’s great to know we could support you through the process.
SMSTS by Dave Hall
SMSTS - Jake - Dave Hall
Great training course, well delivered and supportive instructor.
12 de dezembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you for your feedback! We’re delighted you found the SMSTS course well delivered and supportive. We’ll make sure Dave hears your kind words.
Dave Hall the Legend!
Dave Hall was very informative and professional! Highly recommended
12 de dezembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you for your feedback! We’re delighted to hear Dave delivered the course with professionalism and clarity. We’ll make sure he sees your recommendation.
Resposta da Morson Nexus
Thank you for your feedback! We’re pleased to hear you found Dave’s training and the course materials helpful. We’ll share your comments with him.
SMSTS REFRESHER COURSE
The course was well presented and easy to understand ,Scott was very approachable and put your mind at rest.
25 de novembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you, Craig, for sharing your feedback! We’re delighted to hear that you found the course well presented and easy to understand. It’s great to know Scott made you feel comfortable and supported throughout the training. We appreciate your 5-star review and look forward to welcoming you back for future courses!
SMSTS Course
A well organised, well presented and enjoyable course.
26 de novembro de 2025
Opinião espontânea
Resposta da Morson Nexus
Thank you, Graham! We’re delighted to hear you found the SMSTS course well-organised and enjoyable. Your feedback means a lot to us, and we hope to see you on another course soon!
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