We contacted Matt Pickett a few months ago when we were testing the market and he provided us a brilliant service, taking the time to talk to us and understand our situation in order to provide u... Ver mais
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Tom and Helen have been so helpful for my life and critical illness insurance. Tom guided me through the process and ensured the options he suggested fit mine and my families needs. Helen ensur... Ver mais
This is a wonderful team of professionals. Kelly & Louise held our hands throuhout the emtire process, making sure we didnt not miss anything and explaining details that mattered ensuring were were co... Ver mais
Louise from the start was so informative helping us along each step, she was very professional whilst maintaining some level of personalisation with our case. Nothing was too much trouble and she kep... Ver mais
Informações sobre a empresa
Escrito pela empresa
Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.
Informações de contacto
71 The Avenue, SO17 1XS, Southampton, Reino Unido
- 03454 500200
- hello@mortgagedecisions.com
- mortgagedecisions.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really happy with the service. Very professional team.
Really happy with the service. Helen and Gavin are both very supportive and made the whole process look so easy.

Resposta da Mortgage Decisions
Excellent from start to finish
Excellent experience from start to finish. As first time buyers, the process seemed somewhat daunting. However the team at Mortgage Decisions made the whole process smooth and so easy! They were informative, punctual and understanding. Any question we had they were more than happy to help and explain everything in a way in which was so easy to follow as first time buyers who were new to all of this. Could not recommend their services anymore.

Resposta da Mortgage Decisions
Great communication from the team
Great communication from the team, always available whenever I need question answered. Highly recommend

Resposta da Mortgage Decisions
Thank you
Jamie, Mark and Robyn have all been fantastic in helping me to secure my mortgage offer. They have been extremely responsive and able to answer any queries I've had, and put me at ease through what is mind-boggling process. Thank you.

Resposta da Mortgage Decisions
Excellent service
Excellent service. With us every step of the way and made a stressful time much less so. Gavin and Helen were always there to answer any questions and I'm sure we wouldn't have got an offer without their amazing help and support.

Resposta da Mortgage Decisions
Excellent service
Excellent service. Mark was very professional, knowledgeable and affable. He would always answer our calls or promptly call back and help us with our queries.

Resposta da Mortgage Decisions
Our experience didn’t get off to the…
Our experience didn’t get off to the best of starts but rest assured we were rescued by Matt and Helen who then help us with securing our mortgage offer.
Thanks again to you both

Resposta da Mortgage Decisions
Absolutely Brilliant Service
Helen and Matt have been great, They keep in contact constantly and have been keeping me and my partner up to date everyday. It has been a brilliant service and I couldn’t give them higher praise!

Resposta da Mortgage Decisions
Excellent
Excellent! Simon was great - Very pro-active, efficient and knowledgeable. Thank you for all your help!

Resposta da Mortgage Decisions
Would recommend!
I have recently dealt with Mortgage Decisions whilst exploring some new options with my Partner. The service I have received is exceptional and I would highly recommend them to anyone

Resposta da Mortgage Decisions
2nd Time using Mortgage Decisions
2nd Time using Mortgage Decisions. This was my 2nd mortgage with Mortgage Decisions and Mark & Robyn have always been there to answer any questions we had and made sure that we were well informed even when the news received from the valuation wasn't great! Would recommended and will be using again

Resposta da Mortgage Decisions
Highly recommended
Mark and Robyn worked tirelessly to get my mortgage offer and I could not have done it without them. Highly recommended

Resposta da Mortgage Decisions
Definitely recommend
Matt was incredibly helpful and made sure that I understood what was going on with each step of getting a mortgage! I would definitely recommend for first time buyers like myself!

Resposta da Mortgage Decisions
Professional, knowledgeable and approachable
My sons have just exchanged on their first home and we wanted to share our very positive experience of dealing with Megan Morgan from Mortgage Decisions. From the outset we felt totally supported by her. She is so approachable and was always there to answer any queries. She has a real indepth knowledge of the process and product. Megan was able to help us navigate around a couple of very difficult issues and made us feel calm and reassured. I honestly don’t think we would have achieved our objective with anyone else, she went above and beyond. Thank you Megan!

Resposta da Mortgage Decisions
Support Above and Beyond the call of duty
I’ve recently successfully applied for and been offered a mortgage supported by both Joe and Robyn. Being a first time buyer and relatively new to the UK, I greatly appreciated the guidance from Joe in searching for my property and my options for financing. His previous experience as an estate agent was integral in reassuring my concerns and queries which he graciously entertained. Robyn was an absolute champ during the application process, handling all the interactions with the lender so I just had to provide the required documents. I would recommend anyone considering a mortgage to have a chat with the team at Mortgage Decisions.

Resposta da Mortgage Decisions
Outstanding Support from Start to Finish!
We honestly couldn’t have asked for a better mortgage advisor than Simon! He has been an absolute star, helping us through not just one but two transactions. Even when the first one fell through, Simon was right there, following up and liaising with the estate agents on our behalf when things started to look uncertain. He gave us honest and clear advice that really helped us make informed decisions. Simon is responsive, proactive and genuinely cares about getting the best possible outcome for his clients. We highly recommend him!

Resposta da Mortgage Decisions
Simon recently secured our mortgage…
Simon recently secured our mortgage lending. He was available to answer my (many!) phone calls and nothing was too much trouble for him. Simon provided constant reassurance throughout the whole process. He was friendly, personable and knowledgeable and we would not hesitate to recommend his services.

Resposta da Mortgage Decisions
Highly recommend Mark Dickety!
Mark is very knowledgeable and was extremely helpful. We had a bit of a difficult situation but Mark managed to obtain a mortgage offer for us. We were kept informed throughout the process by his admin Robyn. Would highly recommend!

Resposta da Mortgage Decisions
Excellent!
I am so happy that we went with Mortgage Decisions to obtain our mortgage. From the start, Toby was very efficient and responsive, and obtaining our offer was no hassle at all. Since then, they have gone above and beyond to answer all of our questions and concerns, and Helen in particular has been so helpful and re-assuring during this stressful process. They are honestly the only part of our house buying process that has been easy and stress free! Couldn’t recommend more, well worth it.

Resposta da Mortgage Decisions
Excellent service from both Robyn and…
Excellent service from both Robyn and Joe. The process has been done quickly and seamlessly. Would recommend to anyone.

Resposta da Mortgage Decisions
A Experiência Trustpilot
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