MotoramaOpiniões 

2323
TrustScore: 1.5 em 5

1,7

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Classificada 1 em 5 estrelas

They seem to think taking a hammer to my vehicle to remove ball joint for a recall repair is acceptable practice on a $80,000+ vehicle The damage caused to my HSV support arm needs to be replac... Ver mais

Classificada 1 em 5 estrelas

While Toyota Motorama Hillcrest has an excellent sales team, with customer-focused staff such as Jason Cai, the service department is quite the opposite. The service advisor, Erika, lacks the es... Ver mais

Classificada 5 em 5 estrelas

Perfectly excellent - my partner and I bought our first proper family car brand new and they had such an awesome team and customer service. More than happy to answer any and all questions and always o... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Well I cannot believe that Motorama Springwood F)&ked our daughter over. She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues wh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto
  2. Loja de acessórios para automóveis

Informação fornecida por diversas fontes externas

From a humble beginning in 1960, Motorama has grown to become one of Qld's largest privately owned family motor groups, with multi-franchise dealerships all across Brisbane!


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,7

Todas as opiniões

(2323)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience

23 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Kelly,

Thank you for your 5 Star review on the Motorama Mitsubishi Springwood team.

We really appreciate the feedback.

Enjoy your New Car & we will see you at first service time.

#TeamMotoramaMitsubishiSpringwood



Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

Classificada 5 em 5 estrelas

Very happy

Ian was great, not to pushy nothing was to much trouble very helpful as was david
Thanks guys you made it easy

23 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Rod,

Wow, Thank you for taking time out of your busy schedule to give Ian & the Motorama Mitsubishi Springwood Used Car team a 5 star review.

We really appreciate your feedback.

I'll make sure Ian gets your feedback.

Have a fantastic day.

#TeamMotoramaMitsubishiSpringwood


Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

#TeamMotoramaMitsubishiSpringwood

Classificada 5 em 5 estrelas

Very satisfied.

Great people, great service, honest personnel. Good Deal.

23 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Lyle,

Wow, Thank you for taking time out of your busy schedule to give the Motorama Mitsubishi Springwood Used Car team a 5 star review.

We really appreciate your feedback.


Have a sensational day.

#TeamMotoramaMitsubishiSpringwood




Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

#TeamMotoramaMitsubishiSpringwood

Classificada 5 em 5 estrelas

my second new car purchased through …

my second new car purchased through them in the last 5 years and
I have all my other Toyotas service there as well
the team are great

22 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Thanks for the great review Robert. Clem and the team will be happy to hear your kind words. Look forward to seeing you when you visit next.

Mathew Bielby - General Sales Manager

Classificada 5 em 5 estrelas

excellent service

excellent service, took 2 trade ins and very happy with my ASZ

21 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Linda,

Thank you for taking time out of your busy schedule to give the Motorama Mitsubishi Springwood Used Car team a 5 star review.

We really appreciate your feedback.


Have a fantastic day.

#TeamMotoramaMitsubishiSpringwood


Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

#TeamMotoramaMitsubishiSpringwood

Classificada 5 em 5 estrelas

One of the better sales teams out there. Highly recommended.

Robert and the boys showed me the car I was after almost immediately.

They also looked to do a deal in a manner that was reasonable without compromising on both parties values. They also catered for me to a kitchenette while I waited for the papers to be sorted.

Will do business again in the future.

21 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Reed,

Thank you for the great feedback. It was great to hear that you were taken care of in such a manner. We will be sure to pass on your feedback to Robert and the boys. And we look forward to seeing you again in the future!

Thank you from the whole team at Clearance Cars Moorooka

Classificada 5 em 5 estrelas

Great teamwork

Always helpful easy to communicate with sound knowledge on my vehicle. Great team work. My rep was busy with another client and a colleague completed our paperwork even though he would not receive any commission. To me that is great teamwork

20 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hello Mrs Greaves,

Thank you for taking time out of your busy schedule to give the Motorama Mitsubishi Springwood team a 5 star review.

We really appreciate your feedback.

Have a fantastic day.

#TeamMotoramaMitsubishiSpringwood

Classificada 5 em 5 estrelas

The sales team at Motorama Kia were excellent.

The sales team at Motorama Kia were most helpful and efficient from our first approach when considering a new vehicle.
Whilst wanting to make a sale, they were never pushy or tried to rush us.
When the decision was made they were most considerate in ensuring everything was as we wanted.
At delivery the team demonstrated the various functionalities of the vehicle, some we were aware of, others which were new.
Special thanks to Samuel and Duane

20 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Adrian, We really appreciate the positive feedback. Sam and Duane both value this feedback so we can continue to hold our high standards.

Happy and safe motoring!

Classificada 5 em 5 estrelas

I bought a mustang gt from this …

I bought a mustang gt from this dealership and it was awesome experience. They are so friendly and professional. If I need another ford, I would go there again.

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Jaeyong,

Thank you for the great review, we look forward to seeing you around the dealership in the near future.

Kind regards, Motorama Ford

Classificada 5 em 5 estrelas

The service was second to none

The service was second to none. I normally shop around more but was very impressed with the sales staff including the trainee. They didn't pressure me at all. Would definitely recommend them.

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Thank you for the feedback Shane.

We will pass this onto the team to ensure they maintain that standard. Please do not hesitate to let us know if we can help further.

Classificada 5 em 5 estrelas

Very easy to deal with not pushy and …

Very easy to deal with not pushy and was honest when asked questions as we started looking secondhand and brought new for a couple of thousand more

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Adam,

Thanks for your great 5 star review. Happy that we were able to impress and make it easy for you. I will pass on the compliments to Glenn and the team.

Regards

Mathew Bielby - General Sales Manager

Classificada 5 em 5 estrelas

Krish looked after me very well and …

Krish looked after me very well and also phoned a week later to see if I was happy with my new car.
Well done, very happy.

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Wayne,

Thank you for your 5 STAR review. We're glad Krish was able to make your experience with Motorama a happy one.

Regards

Darren Johnson - General Manager
Motorama Mitsubishi Moorooka

Classificada 5 em 5 estrelas

Excellent service

Happy to recommend Motorama Kia Browns Plains. Excellent service, honest, knowledgeable staff especially Salesman Mick Rooney who has been very helpful.

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Kate,

Thanks for the kind words. I know Mick will be happy to hear you were impressed.

All the best and happy motoring.

Colin Ambrosini - Sales Manager

Classificada 5 em 5 estrelas

Naoki was great with everything

Naoki was great with everything, thank you!

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Kim,

Wow, Thank you for taking time out of your busy schedule to give Naoki & the Motorama Mitsubishi Springwood Used Car team a 5 star review.

We really appreciate your feedback.

I'll make sure Naoki gets your feedback.

Have a fantastic day.

#TeamMotoramaMitsubishiSpringwood


Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

#TeamMotoramaMitsubishiSpringwood

Classificada 5 em 5 estrelas

The staff were very friendly

The staff were very friendly, helpful and thoughtful. Motorama was an absolute pleasure to deal with.

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Thanks Amy. We appreciate your kind words and hope to see you again soon.

Kind Regards,
James Leighton

Classificada 3 em 5 estrelas

Good Experience

Good Experience!
If they can give a full tank of fuel with a new car would have been great but anyways, nice and friendly staff.

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Aman,

Thank you for taking time out of your busy schedule to give the Motorama Mitsubishi Springwood team a 3 star review.

We really appreciate your feedback & take it on board. Your feedback will help the team moving forward into the future.

Have a fantastic day.

#TeamMotoramaMitsubishiSpringwood

Classificada 2 em 5 estrelas

Disappointment

I am very disappointed and disillusioned with my Motorama experience.
The car was presented to me with very little fuel, scratches on the vehicle and the wheel alignment out quite significantly.
You say in your Motorama delivery guide that the pre-delivery department will inspect my car, complete a road test, fuel, and fit any accessories before its final detail and clean…’ Was this done? It doesn’t seem that way to me.
On receipt of the vehicle I noticed the steering was rough and moving to the left dramatically. On the Saturday after receiving the vehicle the mechanic from Motorama Browns Plains took the car for a drive and road test and said the steering and wheel alignment were fine.
Over the weekend I took the car for a long drive and noticed the roughness in the steering and moving towards the left. I decided to get my own independent check done (at a cost to me of $95.00) and the Manager at Motorama refused to reimburse me for this.
I was also expected to pay $100.00 at my own expense to get the scratches in my car buffed, which I did reluctantly.
It would have been nice if the ability to claim under the Statutory Warranty (only allowed to be done through the dealer that sold the car) to be fully explained to me at the time of taking carriage of the vehicle.
I don’t think it’s fair that I should have to pay for my own wheel alignment and scratch removal when I have had to purchase a relatively new vehicle at a significant cost.
I am very sad, and disappointed with the sales experience and really don’t know who I can trust now in obtaining an accurate opinion on my car.
I have had another review done of the steering and alignment through Motorama and am still not sure if the problem has been rectified, as the car is still steering rough.
I am considering having an independent assessment done on the vehicle so I can be confident and have peace of mind.
.

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Ian,

So sorry things have not gone as expected since picking up your car. Used cars are normally sold as is and priced including any imperfections. We normally ask any statutory warranty issues to be dealt with directly by us or require prior approval before another repairer used but happy to make an exception on the cost of your alignment. We will be in contact to arrange a refund of the $95.

Very sorry for the inconvenience.

Carl Martin - General Manager

Classificada 2 em 5 estrelas

Good until they get your money it seems

It all started great with the recent purchase of our New Triton Dual Cab Exceed, our Salesperson Krish was very good, however after coming back to pick it up, upon arrival I did notice that certain thiings I asked to be cleaned for pick up of New Car was that as it was on display, please clean the oil marks on back seat and when we went to get it - the marks were still there (Krish did clean it with straight away) just little things like this - the car was not cleaned thoroughly or overall not very well. After getting home later that afternoon we realised the interior light bulb had blown, so had to drive an hour to Toowoomba to get it fixed - then the next day driving back from Brisbane the snorkel almost fell off the car - was not fitted properly, then I have to chase up accounts to find out where my refund is or $820 that she promised she would put through same day so expected it in 2-3 days nope....so overall - I would probably not recommend as a great experience.

18 de janeiro de 2018
Opinião espontânea
logótipo da Motorama

Resposta da Motorama

Hi Monique,

Thank you for your feedback.We deeply apologise for not meeting our usual standards and for any inconvenience this has caused you and your new car experience.
I'm happy we were able to rectify your concerns and we hope to see you in the future.

Regards

Darren Johnson - General Manager
Motorama Mitsubishi Moorooka

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