They seem to think taking a hammer to my vehicle to remove ball joint for a recall repair is acceptable practice on a $80,000+ vehicle The damage caused to my HSV support arm needs to be replac... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
While Toyota Motorama Hillcrest has an excellent sales team, with customer-focused staff such as Jason Cai, the service department is quite the opposite. The service advisor, Erika, lacks the es... Ver mais
Perfectly excellent - my partner and I bought our first proper family car brand new and they had such an awesome team and customer service. More than happy to answer any and all questions and always o... Ver mais
A empresa respondeu
Well I cannot believe that Motorama Springwood F)&ked our daughter over. She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues wh... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
From a humble beginning in 1960, Motorama has grown to become one of Qld's largest privately owned family motor groups, with multi-franchise dealerships all across Brisbane!
Informações de contacto
Moorooka, Browns Plains, Springwood, Brisbane, Austrália
- motorama.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very happy
Ian was great, not to pushy nothing was to much trouble very helpful as was david
Thanks guys you made it easy

Resposta da Motorama
Very satisfied.
Great people, great service, honest personnel. Good Deal.

Resposta da Motorama
my second new car purchased through …
my second new car purchased through them in the last 5 years and
I have all my other Toyotas service there as well
the team are great

Resposta da Motorama
excellent service
excellent service, took 2 trade ins and very happy with my ASZ

Resposta da Motorama
One of the better sales teams out there. Highly recommended.
Robert and the boys showed me the car I was after almost immediately.
They also looked to do a deal in a manner that was reasonable without compromising on both parties values. They also catered for me to a kitchenette while I waited for the papers to be sorted.
Will do business again in the future.

Resposta da Motorama
Great teamwork
Always helpful easy to communicate with sound knowledge on my vehicle. Great team work. My rep was busy with another client and a colleague completed our paperwork even though he would not receive any commission. To me that is great teamwork

Resposta da Motorama
The sales team at Motorama Kia were excellent.
The sales team at Motorama Kia were most helpful and efficient from our first approach when considering a new vehicle.
Whilst wanting to make a sale, they were never pushy or tried to rush us.
When the decision was made they were most considerate in ensuring everything was as we wanted.
At delivery the team demonstrated the various functionalities of the vehicle, some we were aware of, others which were new.
Special thanks to Samuel and Duane

Resposta da Motorama
I bought a mustang gt from this …
I bought a mustang gt from this dealership and it was awesome experience. They are so friendly and professional. If I need another ford, I would go there again.

Resposta da Motorama
The service was second to none
The service was second to none. I normally shop around more but was very impressed with the sales staff including the trainee. They didn't pressure me at all. Would definitely recommend them.

Resposta da Motorama
Very easy to deal with not pushy and …
Very easy to deal with not pushy and was honest when asked questions as we started looking secondhand and brought new for a couple of thousand more

Resposta da Motorama
Krish looked after me very well and …
Krish looked after me very well and also phoned a week later to see if I was happy with my new car.
Well done, very happy.

Resposta da Motorama
Excellent service
Happy to recommend Motorama Kia Browns Plains. Excellent service, honest, knowledgeable staff especially Salesman Mick Rooney who has been very helpful.

Resposta da Motorama
Poor communication and unrealistic time …
Poor communication and unrealistic time frames
Naoki was great with everything
Naoki was great with everything, thank you!

Resposta da Motorama
The staff were very friendly
The staff were very friendly, helpful and thoughtful. Motorama was an absolute pleasure to deal with.

Resposta da Motorama
Good Experience
Good Experience!
If they can give a full tank of fuel with a new car would have been great but anyways, nice and friendly staff.

Resposta da Motorama
Disappointment
I am very disappointed and disillusioned with my Motorama experience.
The car was presented to me with very little fuel, scratches on the vehicle and the wheel alignment out quite significantly.
You say in your Motorama delivery guide that the pre-delivery department will inspect my car, complete a road test, fuel, and fit any accessories before its final detail and clean…’ Was this done? It doesn’t seem that way to me.
On receipt of the vehicle I noticed the steering was rough and moving to the left dramatically. On the Saturday after receiving the vehicle the mechanic from Motorama Browns Plains took the car for a drive and road test and said the steering and wheel alignment were fine.
Over the weekend I took the car for a long drive and noticed the roughness in the steering and moving towards the left. I decided to get my own independent check done (at a cost to me of $95.00) and the Manager at Motorama refused to reimburse me for this.
I was also expected to pay $100.00 at my own expense to get the scratches in my car buffed, which I did reluctantly.
It would have been nice if the ability to claim under the Statutory Warranty (only allowed to be done through the dealer that sold the car) to be fully explained to me at the time of taking carriage of the vehicle.
I don’t think it’s fair that I should have to pay for my own wheel alignment and scratch removal when I have had to purchase a relatively new vehicle at a significant cost.
I am very sad, and disappointed with the sales experience and really don’t know who I can trust now in obtaining an accurate opinion on my car.
I have had another review done of the steering and alignment through Motorama and am still not sure if the problem has been rectified, as the car is still steering rough.
I am considering having an independent assessment done on the vehicle so I can be confident and have peace of mind.
.

Resposta da Motorama
Good until they get your money it seems
It all started great with the recent purchase of our New Triton Dual Cab Exceed, our Salesperson Krish was very good, however after coming back to pick it up, upon arrival I did notice that certain thiings I asked to be cleaned for pick up of New Car was that as it was on display, please clean the oil marks on back seat and when we went to get it - the marks were still there (Krish did clean it with straight away) just little things like this - the car was not cleaned thoroughly or overall not very well. After getting home later that afternoon we realised the interior light bulb had blown, so had to drive an hour to Toowoomba to get it fixed - then the next day driving back from Brisbane the snorkel almost fell off the car - was not fitted properly, then I have to chase up accounts to find out where my refund is or $820 that she promised she would put through same day so expected it in 2-3 days nope....so overall - I would probably not recommend as a great experience.

Resposta da Motorama
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.






