Motorama Opiniões 2322

Well I cannot believe that Motorama Springwood F)&ked our daughter over.
She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues what they stitched her him and made it 7yrs
So her $25k loan will cost her $43k what a joke complaints will be going forward

12 months ago I posted a great review on how professional the Ford Sales team are at Motorama Moorooka. Following on from purchasing the vehicle I have had three dealings with Service Department. Each one unpleasant with two requiring me to write to service manager to get Motorama to just service the vehicle. Have attempted to have a warranty issue addressed and Motorama's reply was to wait for an error code. Went to Southside Ford service and had the problem immediately rectified and replaced. Poor customer service with arrogant approach to customers. Happy to drive past Motorama to have Southside look after vehicle now. Such a pity Sales team put in all the customer focus to have service destroy the relationship.

My husband booked his car in for a service (person named Corey took the booking via phone). My husband took a day off work (loss of income) for this, and arrived prior to 07:00 and signed the car in. On arriving to collect his car - #1 - they "could not find it". #2 - they "denied" it was ever booked in for a service. #3 - car found at rear of car park by apprentice. Get your act together Motorama Springwood - this was an UNACCEPTABLE experience for a valued customer - would we seriously drop the car into the service department and leave it for the day to sit in the car park??? Wasted day!!!!

My 2012 SS-V utility was recently serviced and faults repaired by the mechanics at Motorama Holden Springwood.
The car was repaired within the allotted time frame.
Janet Ellis, (assistant service manager), kept me in touch regarding the details of the repair and pickup time.
Overall excellent service. Thank-you Motorama Springwood.

Bought a car in september and it turned out that there are couple of oil leaks from over a year ago. They don’t care about and don’t help you with this in any way. Absolutely not recommended!!!

A pleasant experience and we are very pleased with our car. Josh was very helpful and treated us with courtesy throughout the buying and aftersales process. We would definitely use Motorama again.

It was a great experience to be served as a customer. Friendly and very honest to help.

Phil and Lisa were very helpful. They helped make Mikayla’s dream come true. It was so easy to purchase the car. No problems. Team very efficient.
will certainly buy from there again 😁

Very helpful and courteous staff, Nicki was able to move quickly, to secure a new vehicle in the peak of their busy season. We are very happy with both the vehicle and the purchasing experience.

Fair, honest and easy to work with. Although communication from behind the scenes could be better.

Awesome experience with Motorama - did not expect this level of service, integrity and professionalism from a car dealership, yet this is what I got when I bought a car from them earlier this year.
Much thanks to the team.

Extreme frustration of how we had been treated when buying from this company. Mislead information, Poor customer service, Wasted time and loss of income while vehicle was always being repaired.
Defiantly won't look twice at a Mitsubishi again.
"invited to review and this brought back memories of a horrible experience"

Great customer services !! My sales(Andrew ) even called me on his day off to organise pick up for my new car !

They were really helpful in anything I needed. They definitely have great customer service and I love my new car .

I had a great experience with the lovely ladies at Motorama. It was great dealing with women that were friendly and not your typical pushy sales people. It was easy and everything was perfect.

The BEST customer service I have received for a very long time!
MANY THANKS Kevin Watson for all your help in delivering my drive away Nissan Pulsar Hatch within 24 hours of my seeing it! Much appreciated Kevin- you truly went above and beyond my expectations!!
Won't hesitate to send anyone looking for a car your way.

Took my Equinox there yesterday for its 1st service and they were super fast and super friendly. Even had my car cleaned and ready and hour before which really helped me with my days schedule. Iain was great.

George K

I must say that I was a little disappointed with the experience.
Positive - went the extra mile to provide additional services as requested, no pressure sale
Negative - poor communication from sales staff, money still owing from January sale, multiple follow ups on my behalf with no definitive answer. Departmental staff not communicating with each other regarding my requirements. Poor experience on collection

Lovely service at brownsplains motorAma especially their sales executive Jason very nice and patient with our new car needs. Happy to answer any question we had.