Motor Claims Line  Opiniões 

262
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

After a head-on collision, my wife searched Google for “aviva car insurance”. The result she clicked was titled “Report Your Claim – Aviva – Motor Claims Line”. She filled in the form beli... Ver mais

Classificada 5 em 5 estrelas

Excellent customer service and fast efficient process. Completely stress free i would highly recommend to friends and family. Had my pay out for written off car within 2 weeks! The staff ive spoken to... Ver mais

Classificada 5 em 5 estrelas

Initially I wasn't sure what My actions should be after being hit by another vehicle through no fault of mine. Im glad my decision was to contact my insurance. Motor claims line were very fast at ga... Ver mais

Classificada 5 em 5 estrelas

We contacted MCL because we had reached a deadlock with a main dealership when trying to return a faulty new vehicle within six months of purchase under the 2015 Consumer Rights Act. Hoshiar at MCL wa... Ver mais

Informações sobre a empresa

  1. Oficina de reparação automóvel
  2. também em
  3. Companhia de seguros de acidente
  4. Personal Injury Attorney
  5. Serviço de leasing de carros

Escrito pela empresa

Accident Management & Accident Aftercare Services


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

262 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(262)

35 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Andy and the team were fantastic after…

Andy and the team were fantastic after an accident that wasn't my fault. They sorted out a hire car and dealt with the 3rd party insurance as they refused to accept liability. Would definitely recommend Motor Claims Line to anyone after an accident. Thanks Andy and the team.

12 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A quality experience!

The guys over at motor claims line are first class. I was involved in a crash and found the insurance a bit cumbersome but they were recommended to me and they dealt with everything. Andy was the guy who took care of me throughout. He was efficient, understanding and he got the job done, updating me along the way. Couldn't be happier with how it all went. Thanks, Andy!

29 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional Service and Support - Motor Claims Line Exceeds Expectations

I recently had an exceptional experience with Motor Claims Line and I feel compelled to share it. After an unfortunate incident where a drunk driver hit my car, I was initially dealing with my own insurance company. The process was incredibly stressful; they undervalued my car, didn't provide a courtesy car, and were going to reduce my no-claim bonus, which would have increased my insurance premium the following year.

In my search for a better solution, I found Motor Claims Line, highly rated on Trustpilot. Deciding to give them a try was one of the best decisions I've made. From the moment I got in touch with them, the service was nothing short of amazing. They provided a courtesy car on the same afternoon I contacted them, which was a huge relief.

Although the claim settlement with the third party's insurance took a month, mainly due to the Christmas period holidays, I had the courtesy vehicle for the entire duration. In the end, not only did I receive a higher value for my car compared to what my insurance had offered, but it also didn’t affect my no-claim bonus since I didn’t have to claim under my own policy. This means my insurance premium for the upcoming year will remain low.

Motor Claims Line managed my entire claim process exceptionally well, far beyond what I could have ever imagined. Their professionalism, efficiency, and the ease with which they handled everything made a difficult situation much less stressful. I highly recommend their services to anyone in need of accident management and aftercare. A well-deserved 5 stars!

10 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Danielle was great talked me through the whole process and arranged for my van to be taken away, sorted out a hire van while I waited for payment from the 3rd party insurers. Now I've been paid and just want to say thanks cc response

8 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Danielle is a superstar!!!!

I can't thank you enough, not only did you take care of everything, Danielle was like my personal counsellor, helping step by step with a very stressful situation. This company should never let her go, her patience is incredible, she answered all my questions and offered advice. I don't know how I would of coped, so thank you hardly seems enough. I obviously don't want to have an accident or want any of my friends & family to either but if the worst was to happen I would definitely recommend and/or use this company again. So again Danielle thank you, you really are a superstar and I want you to know I really did appreciate your help.

4 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

It took a lot of stress off of me

It took a lot of stress off of me, I've never been in an accident before and I honestly didn't know how to deal with the whole situation. I found this company on Google and they were great right from the start. They dealt with the insurance company and organised a fantastic replacement car whilst mines was being repaired. It was done to a very high standard and didn't cost me at all. They didn't pester me with calls and just kept me in the loop about the replacement car and my car being dropped off and collected. I don't have a single complaint about them, their service was perfect start to finish.

CC/17981

22 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Look no further than this company in times of an accident.

I’ve never claimed in 35 years of driving and had no idea of the process involved, yet Motor Claims have been fantastic throughout, they not only got everything dealt with they were also very informative and understanding.

Our little Toyota was past her best yet had given us some truly amazing memories, what we got back for her was above our expectations thanks to Motor Claims Line but fitting for such a brilliant car.

We cannot recommend MCL enough, if you’re stuck and need help in an accident that wasn’t your fault these are the people to come to, 10/10 every day of the week.

Trevor & Rachel Oakley

27 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

car accident

Everyboby was very help during this stressful experience for me.I will always be grateful and will strongly recommend people in similar situation to seek your service.

18 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Hassle free service

Hassle free service. I would definetly recommend for not at fault accidents. Organised replacement car straight away and damaged car collected very fast too. They will deal with third party insurance on your behalf so you don't have to worry about annoying phone calls from at fault company. Sit back and relax. Case resolved and money paid into account in 3 weeks after the accident. 5 star service.

10 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fairy Godmother

I cannot recommend this company enough! My claims handler Danielle was nothing short of magical from beginning to end. It’s a very long story but I had great difficulty with my own insurance company regarding liability of a recent accident. Fairy Godmother (Danielle) to the rescue!!! She does her job so well and has lovely personal qualities also, the empathy she has shown me and the help I have received from Danielle has been the only thing keeping me sane during the whole dispute. She is a real attribute to the company. Thank you so much Danielle, I can now purchase a car for me and my little boy before Christmas ❤️
CC/17619

15 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient and effective service

Efficient and effective service, communication has been excellent all through - phones calls are answered on the spot, and clarification to questions are always provided patiently. We got a like for like replacement vehicle within 24 hours. All we had to do was sit back and allow them handle this no fault accident. Well done to Chris and the team.

4 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Worth more than 5 stars!

Highly efficient, very well managed service from start to finish.
From day one my claim was dealt with professionally and with utmost courtesy. I didn’t think customer service at this level existed anymore, and how refreshing it is to deal with polite, motivated human beings who absolutely do give a 5 star service. Well done. Cannot recommend highly enough.

4 de dezembro de 2023
Opinião espontânea

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