MotorEasy Opiniões 17 232

Resposta da MotorEasy

Há 17 horas

Hi Silvi,

Re: Service and MOT - Ford Fiesta

Thanks for sharing your experience with MotorEasy! We're glad everything with your booking went smoothly and you were kept informed throughout the process. For all your other motoring needs from GAP insurance to Warranties, make sure to check out your MotorEasy digital garage and see our exclusive offers and discounts.

Happy Motoring!
Sean

Resposta da MotorEasy

Actualizada há 2 dias

Dear Zeshan,

RE: Component not listed. Plan B LITE policy not recovered.

Thank you for your review. It is important for our readers to know that no warranty covers faults that are not listed under your warranty plan.

You chose a monthly Lite plan for your 7 year old Land Rover, costing around half the price of the full plan as it requires vehicles to breakdown at the roadside and require recovery as part of a valid claim.

You reported your 360 degree camera not working and the system declined the claim as the component is not listed by your Plan B LITE warranty and you also did not breakdown and require recovery in line with the lite plan chosen.

No warranty can cover faults that do not align within the terms or are not listed under your plan as to do so would be unfair to future and existing customers who would pay by increased premiums.

A manager will be in touch to discuss your case.

Regards,

Resposta da MotorEasy

Há 2 dias

Hi Robert,

RE: GAP Insurance
Thank you for taking the time to leave us a review! We're pleased to hear you find reassurance in our GAP policy. GAP is a great protection product and you can drive confidently knowing you have great cover in place.
Did you know you can view your live policies in your digital garage account.

Happy Motoring,
Molly

Resposta da MotorEasy

Há 2 dias

Hi there,

RE: Warranty
Thank you for your lovely review. It's great to hear you found setting up you warranty straightforward - this is exactly what we aim for! Thank you also for your kind words about Craig, we'll be sure to pass this on to him.
If you ever need to get in touch, you can contact us through your online account anytime.

Happy Motoring,
Molly

Resposta da MotorEasy

Há 2 dias

Hi Alex,

RE: Warranty Plan - BMW 3 Series
Thank you for taking the time to leave us a review! It's great that our advisors were so helpful to you throughout and you had a positive experience as a result of this. Our advisors truly care about our customers so it's great this showed through.
If you ever need anything further, don't hesitate to reach out.

Happy Motoring,
Molly

Resposta da MotorEasy

Há 17 horas

Hi Steven,

Re: Great Communication

Thanks for the great review! We're glad to hear that your experience was good from start to finish. That's exactly how it should be! For all your other motoring needs, be sure to login to your Digital Garage account to see our exclusive offers. From MOTs, Servicing to Warranties and GAP insurance we have you covered.

Happy Motoring!
Sean

Resposta da MotorEasy

Há 17 horas

Hi Anuj,

Re: GAP Insurance bundle - Omoda 9 Noble

Thank you for your kind and honest review! We're really pleased to hear that everything was very professional and you had a great experience getting cover for your car. That's what we aim to do everyday at MotorEasy.

To keep on track of everything car related be sure to add the MotorEasy wallet pass to your device from inside your Digital Garage. Then you'll have instant access to everything MotorEasy when you need it, from raising a claim to booking your next service.

Happy Motoring!
Sean

Resposta da MotorEasy

Há 17 horas

Hi Andrei,

Re: GAP Insurance - Hyundai Santa Fe

We're glad to hear, getting GAP cover on your car was simple and easy. That's the MotorEasy way! For even more convenience be sure to add the MotorEasy wallet pass to your smartphone from inside the Digital Garage. Then you'll have all your vehicle and policy details at your fingertips should you need them. Also to extend your protection further consider adding Alloy or Cosmetic insurance to keep your vehicle looking its best.

Happy Motoring!
Sean

Resposta da MotorEasy

Há 17 horas

Hi James,

Re: MOT Test

Thank you for the excellent review! We pleased everything went smoothly with your MOT booking from scheduling the booking to informing you your car was ready to collect. That's what being a MotorEasy member is all about, having everything car, done for you!

For even more motoring needs be sure to login to your MotorEasy digital garage and make use of our exclusive offers and discounts! You can also store all of your car documentation and update your vehicle key dates so you never miss another important milestone.

Happy Motoring!
Sean

Resposta da MotorEasy

Há 2 dias

Hi Michael,

Re: Warranty Claim

It sounds like there were a couple of bumps along the way, so it’s really good to hear Ryan and Dane were able to step in and get everything sorted for you. We’re pleased the team could turn things around and make sure both the claim and payment were resolved properly - that kind of support is exactly what we aim to provide when it matters most.

It’s great to know it helped soften the impact of a larger repair bill too - that’s exactly where having cover in place makes a real difference. And with everything logged in your MotorEasy Digital Garage, it’s easy to keep track of your claims and car history going forward.

Thanks for taking the time to share your feedback - it’s really appreciated.

Happy Motoring!
Blythe

Resposta da MotorEasy

Há 2 dias

Hi Noel,

Re: Alloy Wheel insurance - Cupra

Keeping things responsive and easy to deal with is exactly what we aim for, so it’s great to hear that stood out in your experience. We’re really pleased your alloy wheel repair was handled quickly and professionally, with everything running smoothly from start to finish. That kind of efficient service makes all the difference.

And with everything stored in your MotorEasy Digital Garage, it’s easy to keep track of your cover, repairs and vehicle history all in one place.

Thanks for the recommendation and for taking the time to share your feedback - we really appreciate it.

Happy Motoring!
Blythe

Resposta da MotorEasy

Há 2 dias

Hi William,

Re: Return to Invoice GAP Insurance - Audi

Keeping things quick and hassle-free is exactly what we aim for, so it’s great to hear your transaction was carried out so easily. We’re glad arranging your Return to Invoice GAP cover felt smooth and straightforward - that’s exactly how it should be.

Thanks for taking the time to share your feedback - it’s great to know everything worked just as expected.

Happy Motoring!
Blythe

Resposta da MotorEasy

Há 2 dias

Hi Michael,

Re: Return to Invoice GAP Insurance - Hyundai

Changing cars part way through a policy can sometimes feel like a hassle, so it’s fantastic to hear we were able to make the whole process simple and straightforward for you. We’re really pleased you were able to benefit from a competitive new quote, along with your existing customer discount and rebate — it’s exactly the kind of value and flexibility we aim to provide.

Great customer service alongside fair pricing is what we strive for, so it’s brilliant to know that came through in your experience.

And with everything stored in your MotorEasy Digital Garage, it’s easy to keep track of your policies and manage any changes in one place.

Thanks for taking the time to share your feedback!

Happy Motoring!
Blythe

Resposta da MotorEasy

Há 3 dias

Hi Robert,

Re: Service

Keeping things transparent and easy from the start is exactly what we aim for, so it’s great to hear that stood out in your experience.
We’re really pleased your service plan was straightforward to set up and that everything felt clear along the way - that kind of simplicity makes all the difference.

And with everything stored in your MotorEasy Digital Garage, it’s easy to stay on top of your plan and keep all your car details organised in one place.

Thanks for taking the time to share your feedback!

Happy Motoring!
Blythe