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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We are really pleased we used Motorhome Kings. They replaced our water pump , carried out a habitation check and managed to fix our broken sink cover by cutting some decent Perspex to size ( cheaper t... Ver mais

Classificada 5 em 5 estrelas

Amazing repair to my VW Campervan. Super quick. Super solid repair to the shelving unit. Very accommodating. Lush staff, Marie at the front desk is an absolute gem. Excellent costings too. Jus... Ver mais

Classificada 5 em 5 estrelas

Had issue with fridge intermittently not working due to issues with PCB. Previous repairs by other PCB specialists did not cure problems. After discussing issues with James, he promptly diagnosed... Ver mais

Classificada 5 em 5 estrelas

First class service from start to finish Rang on the morning to say we could pick up early as van was ready, which helped an earlier start to our holiday. Exactly as described- all services inside... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Oficina de reparação de autocaravanas
  2. também em
  3. Mecânico
  4. Oficina de carroceria
  5. Oficina de reparação de reboques
  6. Serviço de motorista

Escrito pela empresa

Motorhome Kings is an AWS-approved motorhome and caravan workshop at Davy Bank, Wallsend, serving customers across Tyne & Wear, Northumberland, Durham and beyond. No job is too big or too small. Motorhomes, caravans and horseboxes Accident and bodywork repairs, resealing and leak tests, damp and floor repairs, habitation checks and servicing, electrics, heating, appliances, solar, motor movers and upgrades. We are a Swift and Truma approved service centre, we handle insurance repairs, and we work with warranty providers including MB&G, Autoguard and Engineer Aftercare. Cars, vans and trailers Servicing, pre-MOT checks, brakes, clutches, cambelts, suspension and steering, exhausts, cooling systems and diagnostics. We also service and repair all types of trailer, from box and car transporters to plant, livestock and horse trailers. Built for big, heavy vehicles Our workshop has a 6.5-tonne 4-post ramp, a 4-tonne 2-post lift and a large door, so we can take the vans, pickups, motorhomes and horseboxes other garages turn away. How we work Tell us what's wrong, we'll diagnose it, explain what's needed in plain English and give you a clear quote before any work starts, with photo updates along the way. Call 0191 694 1111, WhatsApp 07943 200 793 or visit motorhomekings.uk to book.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(193)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing,fantastic

Amazing,fantastic. Good value. Tried 2 companies previously but both failed. Kings motorhomes through out the whole process, Marie especially, were professional, efficient and solved the problem within a short time.

11 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fridge fixed!

Right through the whole process staff were very helpful and kept us fully informed as work progressed. Problems fixed and charge was very reasonable.

4 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from Marie and the team…

Great service from Marie and the team at Motorhome Kings in North Shields.

Needed a new toilet pump fitted. Marie dealt with the warranty company for us and was able to book us in around the husband’s shift pattern.

Will definitely be looking to them for any future needs.

24 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

MHK have recently carried out an…

MHK have recently carried out an electrical repair to my diesel heater and resprayed my door pillars that had succumbed to Fiat paint peal disease. Both jobs have been done really well, great service

17 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service.

Excellent service from this business. Had trouble with motorhome and was due to go away today. Did not have part b , but worked out a quick fix to allow us to still use it this weekend. Cannot praise them enough for the work they did.

3 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Took our Burstner to MotorhomeKings for…

Took our Burstner to MotorhomeKings for some urgent maintenance. Response from the team from initial call to diagnosis and recommendations is absolutely faultless.

As I run my own company, I understand the level of customer service and can say this exceptional from the team! Amazing

1 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional

This team were, from the first phone call, absolutely amazing. They went above and beyond during a time where we had a big issue with our motorhome and were due to leave the UK within 24 hours.
Not only did they solve our problem, it was really obvious that they cared that we had it sorted quickly so that we were reassured and able to continue with our journey to Europe.
Thank you so Marie and the Truma specialist! (Sorry we didn’t catch your name).
Highly recommended and would travel to go again.
Carly, James and Alfie

23 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent friendly service

Excellent friendly service. Repair to Whale heater completed in exceptional short time, despite the Easter weekend. Very reasonably priced.
So pleased to have found a professional independent motorhome service garage. I thoroughly recommend this place and will be coming here in the future.
Thank you Motorhome Kings.

4 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quality service

Took our motorhome for a service today first class from start to finish.Marie was excellent explained everything that had been done even showed us the products that has been used.Very fast efficient I'll definitely be using again and a great price

28 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

What an amazing company

What an amazing company. Took our old Bessacar motorhome for extensive work on damp. Thanks for a good experience. Marie is so lovely and I believe that the work has been done by experienced qualified fitters to a high standard. I will definitely use them in future. Also got a reduced price on the habitation check and the water heater was repaired free of charge.

17 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

All the staff there are awsome

All the staff there are awsome, fair pricing and many years of experiance with motorhomes.
We have had them do many upgrades to our Swift 669 Kon-tiki black and are always very very happy.
Mr N Bowes

27 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Caravan sprang a leak

Caravan sprang a leak, rang Motorhome kings on Silver link. Reassured by excellent receptionist, Marie and technician Tony.
Caravan left overnight, leak fixed and full service given.
A good price for excellent service.
Highly recommended.
Peter White

2 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I had a diesel heater and inverter…

I had a diesel heater and inverter fitted by Motorhome Kings.
The inverter was a total mess and their fitters needed instructions via telephone from Butler Technik for it to be installed correctly.
The diesel heater fitment did not work by the time I got home and was described as 'in a dangerous state' when I posted videos of the fitting. I now need the diesel heater to be taken out and reinstalled by an Eberspacher approved professional company, and although I have received no refund from Motorhome Kings I will have to pay again for the reinstall.
This company should stick to moho hire obviously.

My reply to your response.

Correct, you informed me that you couldn't fit the heater inside the van, but that is no reason to bodge it under the floor, suspended from the exhaust bracket, directly positioned totally unprotected from the rear wheel spray, with the exhaust fixed to a plastic battery compartment, the fuel supply literally pushed into a hole in the fuel tank sender which didn't last till I got home, and damaged trim which you tried to hide.
Someone is in danger of serious injury from your incompetent shoddy workmanship, and your complaint management is on the same level of irresponsibility.
I am notifying the National Caravan Council of my 'experience' with Motorhome Kings.

26 de junho de 2023
Opinião espontânea
logótipo da Motorhome Kings

Resposta da Motorhome Kings

Dear Mr Pownall

We fitted the heater (that you supplied) using the bracket that came with the kit, despite us suggesting that a better bracket should be used.

In case you have forgotten, you originally requested the heater would be fitted to the inside of your motorhome, once we pointed out that it would require the exhaust to be routed through the battery compartment you acknowledged that the heater would be best positioned on the outside of your motorhome. We then requested that you supplied us with a different bracket at which point and despite our advice you insisted we used the original bracket supplied by you.

After all this we offered to uninstall the heater and refund you the labour charges but you refused, instead choosing to make at least 30 phone calls to our staff complaining about the fitment of the heater.

We note that you didn't want us to uninstall the inverter that we also fitted.

We are left baffled as to what you wanted us to do? Ah yes sorry, I remember now ... your words: "give us £500 or we will go on social media" This feels somewhat like blackmail, I'll be pulling this call out from our call recording equipment.

We take it from your review that you will be avoiding us at all costs, which we are most grateful for.

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