The customer service very helpful and friendly dealing with Keanan Uppal when I bought my Car is MG HS hybrid plus very nice and looking after me through all the process. This my second car from... Ver mais
A empresa respondeu
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The customer service was informative and not pressured. I felt able to take my time to browse and ask questions if needed. The staff was attentive to my queries.
Overall good. It will be good to not charge the customer for transporting a vehicle from your another branch, as it dilutes the purpose of accessing the cars available across Motorpoint UK locations.... Ver mais
A empresa respondeu
Got exactly what i wanted in the car, so that was the main plus. Perhaps i should have been more insistent on getting a full tour of the car given there are a couple of unexpected niggles. But the s... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, Reino Unido
- 0121 7561839
Over 1000 new cars every week
4,6
Excelente
508 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Excellent service
Excellent service. Our sales' consultant, Sion, was extremely helpful in suggesting and showing me a variety of car options available which were in my price range and suited what I'd asked for. The process from start to finish was smooth with all the steps such as insurance, road tax and finance being handled for me which made the whole experience easier and less stressful! A very well organised and efficient system.
2 de abril de 2026
Resposta da Motorpoint - Birmingham
We're happy to hear that you received excellent service and that our consultant was helpful in showing you suitable car options. It's great to know that the process was smooth and efficient, making the experience easier for you. We appreciate your feedback!
Thank you
Motorpoint
Great service
Very friendly, informative service. Booked test drive and then time to collect car, very efficient and great price.
8 de março de 2026
Resposta da Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're so glad to hear that you found our service friendly and informative and that you got a great price.
Thank you
Motorpoint
The team is really friendly and…
The team is really friendly and helpful. This is my second purchase from motorpoint. I have never had any problem with them.
27 de março de 2026
Resposta da Motorpoint - Birmingham
We're happy to hear that our team was friendly and helpful during your purchases. Thank you for your continued trust and positive feedback; it means a lot to us.
Thank you
Motorpoint
We had a couple of minor issues with…
We had a couple of minor issues with the car, but the staff sorted them out in a professional way,now all good 👍
18 de março de 2026
Resposta da Motorpoint - Birmingham
We appreciate your feedback and are pleased that our staff professionally resolved the car issues to your satisfaction. Thanks for sharing your experience!
Thank you
Motorpoint
Excellent service start to finish
20 de março de 2026
Resposta da Motorpoint - Birmingham
We're glad you enjoyed your experience with us! Thank you for sharing your positive feedback; we appreciate it.
Thank you
Motorpoint
Sion and keenan
Sion. Keenan and the manager whose name I didn't get were professional and very helpful.
19 de março de 2026
Resposta da Motorpoint - Birmingham
We're glad you had a positive experience. We appreciate you mentioning how helpful our team was during your visit. Thank you for your feedback.
Thank you
Motorpoint
Excellent service from start to finish…
Excellent service from start to finish reasonably priced car very good hand over in Birmingham the staff there made the buying experience easy and efficient top marks from me
19 de março de 2026
Resposta da Motorpoint - Birmingham
We appreciate you sharing your feedback! We're happy to hear that the team made your buying experience easy and efficient, and that you found our car reasonably priced. Thank you!
Thank you
Motorpoint
No pressure from sale assistant
No pressure from sale assistant, everyone was friendly. All were helpful and accommodating. Will be back when we need an upgrade.
13 de março de 2026
Resposta da Motorpoint - Birmingham
We're happy to hear that you found our team friendly and helpful, with no sales pressure. Thank you for the positive feedback; we look forward to seeing you again!
Thank you
Motorpoint
I am still waiting for proof of 3rd…
I am still waiting for proof of 3rd service by e mail I have requested this several times
17 de março de 2026
Resposta da Motorpoint - Birmingham
Hi James,
I have spoken to your sales advisor who has advised this has been sent this morning.
I hope this clears up your enquiry .
Motorpoint
Resposta da Motorpoint - Birmingham
We're glad you found the process easy from beginning to end. Thank you for your positive feedback; we appreciate it.
Thank you
Motorpoint
Sales rep took care of everything and…
Sales rep took care of everything and was super. No hiccups and went smoothly. Thank you
8 de março de 2026
Resposta da Motorpoint - Birmingham
We're happy to hear that the sales representative provided excellent service! We appreciate your positive feedback and are glad everything went smoothly.
Thank you
Motorpoint
Listening staff,they explain well all…
Listening staff,they explain well all you need to know.
27 de julho de 2025
Resposta da Motorpoint - Birmingham
We're glad to hear that our staff provided helpful explanations. Thank you for your positive feedback; we appreciate it!
Thank you
Motorpoint
experience at motorpoint
the staff could not have been more helpful
glad I went to motorpoint every thing easy
less stress just what you need when buying
a new car. thanks guys..........
9 de março de 2026
Resposta da Motorpoint - Birmingham
We're so happy to hear that our staff were helpful and that you found everything easy and less stressful. Thank you for choosing Motorpoint!
Thank you
Motorpoint
Excellent service from Ben and all…
Excellent service from Ben and all the staff .
Very pleased with my purchase .
2 de março de 2026
Resposta da Motorpoint - Birmingham
We appreciate you taking the time to leave us a review. We're so glad you were pleased with your purchase and our excellent service.
Thank you
Motorpoint
I mostly spoke over the phone with my…
I mostly spoke over the phone with my questions being answered. Selecting a car I had seen online and the advice from the advisor Michael was on point. When I went to the shop the advisor Jac was great, very patient and helpful. As a process the experience was positive and I would have given a 5 star but the interior of the car needed to be cleaned a little better as there was ash in the driver side air vent and tobacco in the centre console charging tray but that being said I would recommend Motorpoint to friends and family.
1 de março de 2026
Resposta da Motorpoint - Birmingham
We're glad the advice and service were helpful! We appreciate your recommendation. We're sorry the car's interior wasn't up to standard. We'll address the cleanliness issue to ensure a better experience for future customers. Thanks for the feedback.
Thank you
Motorpoint
Nice friendly staff,who were only too…
Nice friendly staff,who were only too pleased to help, but at the same time not too pushy, and extremely helpful. Also a great range of reasonably priced cars to choose from . Altogether a great shopping experience .
27 de fevereiro de 2026
Resposta da Motorpoint - Birmingham
We appreciate you sharing your feedback. We're happy to hear that you found our staff friendly and helpful, and that you were pleased with our range of cars. Thank you for your positive comments!
Thank you
Motorpoint
Pleasantly surprised
No high pressure sales tactics, sales person left me to browse the car on my own and if I needed any information he was on hand to help.
22 de fevereiro de 2026
Resposta da Motorpoint - Birmingham
We appreciate you sharing your feedback. We're glad to hear that you were able to browse comfortably and that our sales team was available when you needed assistance!
Thank you
Motorpoint
Saw this Car
Saw a car, spoke to knowledgeable people and drove away in 24 hours Happy 😃
Thanks Jac & Oliver 🤩
23 de fevereiro de 2026
Resposta da Motorpoint - Birmingham
We're happy you found knowledgeable people and drove away in 24 hours! We appreciate your acknowledgment and are grateful for your positive feedback.
Thank you
Motorpoint
Amazing experience
uncomplicated and friendly experience provided by Ben from start to finish. Ben was knowledgeable and assisted us in identifying what we needed.
seamless service from start to finish and will return to motorpoint for our future cars.
21 de fevereiro de 2026
Resposta da Motorpoint - Birmingham
We appreciate you taking the time to share your feedback! We're happy to hear that you had an uncomplicated and friendly experience and that our team member assisted you in identifying your needs. We look forward to seeing you again!
Thank you
Motorpoint
Professional and friendly service
Professional and friendly service, good prices.
21 de fevereiro de 2026
Resposta da Motorpoint - Birmingham
We appreciate you sharing your positive experience! We're happy you were satisfied with our professional and friendly service and prices.
Thank you
Motorpoint
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