alex was great ,we visited few times ..he unfortunatly was off on test drive day ,and collection ..ladies were ok but Alex more attentive
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic experience with Zain and the team at Motorpoint! From start to finish, the service was excellent. Our sales advisor, Zain, was incredibly patient and calmly answered all of our queries... Ver mais
A empresa respondeu
Several things: We were not made aware that the word "Advance" in Hyundai's description indicated a basic entry car. Had we known just how basic, we would have pulled out of he sale. We mentioned... Ver mais
A empresa respondeu
I recently bought an Audi A3 from Motorpoint and had a really good experience. The staff were friendly and helpful throughout. Sion was great and didn’t put any pressure on me to make a decision, wh... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, Reino Unido
- 0121 7561839
Over 1000 new cars every week
4,6
Excelente
532 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Polite attentive staff.
24 de novembro de 2025
Resposta da Motorpoint - Birmingham
Thank you for your kind words! We’re really pleased to hear you found our staff polite and attentive. Providing a welcoming and supportive experience is important to us, so it’s wonderful to know we achieved that during your visit.
We appreciate you taking the time to leave feedback and hope to see you again soon. 🚗✨
The Motorpoint Team
Again excellent service
I have bought a few cars from motorpoint over the last few years, good quality cars and excellent prices.
23 de novembro de 2025
Resposta da Motorpoint - Birmingham
We're happy to hear that you've had positive experiences with us over the years. Thank you for sharing your feedback; we appreciate it very much.
Thank you
Motorpoint
Welcoming, knowledgeable, and extremely professional.
They were welcoming, knowledgeable, and extremely professional. All paperwork was done for you so you just drive the car away. But most of all the car was in immaculate condition.
16 de novembro de 2025
Resposta da Motorpoint - Birmingham
We're happy to hear that you felt welcomed and well-informed. It's great to know that you appreciated the car's condition and our efficient paperwork process. Thank you for your positive feedback!
Thank you
Motorpoint
Very helpful and informative staff
Very helpful and informative staff - Gurjit. And had a very easy and enjoyable experience
18 de novembro de 2025
Resposta da Motorpoint - Birmingham
We're happy to hear that our staff was helpful and informative, and that you had an easy, enjoyable experience. Thank you for your feedback!
Thank you
Motorpoint
Buying a car
Large choice of reasonably priced cars, and the customer service team are really nice. No pressure to get you to buy.
14 de novembro de 2025
Resposta da Motorpoint - Birmingham
We're happy to hear that you found a wide selection of cars at reasonable prices. We appreciate your kind words about our team and no-pressure approach!
Thank you
Motorpoint
Great
Friendly, informative and very helpful service. Not pushy salesman. Would recommend. Love our new car.
13 de novembro de 2025
Resposta da Motorpoint - Birmingham
We appreciate you sharing your positive experience! We're so glad you found our service helpful and love your new car. We value your recommendation!
Thank you
Motorpoint
Only downside purchased new car 50…
Only downside purchased new car 50 miles on the clock.when log book arrived it was registered in June I purchased in October.would liked to have been informed.
22 de outubro de 2025
Opinião espontânea
Resposta da Motorpoint - Birmingham
We appreciate your feedback and are sorry to hear about the registration date discrepancy. We'll look into why this wasn't communicated during your purchase.
Thank you
Motorpoint
My second car with them in 6 years
My second car with them in 6 years, absolutely amazing service. Customer for life hopefully.
21 de agosto de 2025
Resposta da Motorpoint - Birmingham
We're happy to hear that you've had amazing service experiences with us over the years! Thank you for your continued patronage; we appreciate it.
Thank you
Motorpoint
YET ANOTHER BUY FROM MOTORPOINT
we have bought several cars from Motorpoint over the last decade or so, and been more than happy with the service from the staff at different locations....the cars have been very good value for money and presented in fantastic condition, along with a very reasonable part exchange rate making a very good overall transaction when it comes to up grading your vehicles....
5 de novembro de 2025
Resposta da Motorpoint - Birmingham
We're happy to hear that you've consistently had positive experiences with us over the years. We appreciate your kind words regarding our team, the value for money, and the condition of our cars. Thank you for your continued custom and for sharing your feedback.
Thank you
Motorpoint
Customer service was excellent
Customer service was excellent. The car was delivered to my door when I couldn't get in to pick it up.
27 de outubro de 2025
Resposta da Motorpoint - Birmingham
We're happy to hear that our customer service was excellent! We're glad that we could deliver the car to your door. Thank you for your positive feedback.
Thank you
Motorpoint
Recommend
Fast, efficient, good price including part ex. Pleasant knowledgeable staff take you through process seamlessly.
30 de outubro de 2025
Resposta da Motorpoint - Birmingham
We're happy you found our service fast and efficient, with a good price for your part exchange. We're also glad our knowledgeable staff helped you!
Thank you
Motorpoint
Professional from start to finish.
Professional from start to finish, issues dealt with quickly to my complete satisfaction. Had the pleasure in dealing with several different Motorpoint personnel all whom were willing to "go that extra mile". Would highly recommend. Better face to face than on-line!
29 de outubro de 2025
Resposta da Motorpoint - Birmingham
We're glad you enjoyed your experience and that our team resolved your issues quickly. We appreciate you recommending us and value your feedback about our in-person service. Thanks for sharing.
Thank you
Motorpoint
Good advice and information fr9m the…
Good advice and information fr9m the sales advisor - Dawid
29 de outubro de 2025
Resposta da Motorpoint - Birmingham
We're glad you found the advice and information helpful. Thank you for sharing your positive experience with us!
Thank you
Motorpoint
Great place to purchase a car from great customer service
Great service all round.
25 de outubro de 2025
Resposta da Motorpoint - Birmingham
Hi Mark ,
We truly appreciate your 5-star review and your feedback about our customer service. It’s great to know you had a positive experience with us — thank you for choosing our dealership!
Kind Regards,
Motorpoint Birmingham
Swift and efficient service
Swift and efficient service. Can’t say much more! Just everything worked the way that it should. But that is high praise, we all know how rare that is!
23 de outubro de 2025
Resposta da Motorpoint - Birmingham
We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that everything worked as it should for you.
Thank you
Motorpoint Birmingham
I would have given 5 stars as the…
I would have given 5 stars as the process of buying and selling was made very easy . But my car has developed a fault less than a week after purchase . Going back tomorrow to be checked .
24 de outubro de 2025
Resposta da Motorpoint - Birmingham
We appreciate your feedback and are sorry to hear about the issue with your car. We aim for a seamless buying experience.
Thank you
Motorpoint Birmingham
Resposta da Motorpoint - Birmingham
We truly appreciate your 5-star review and your feedback about our customer service. It’s great to know you had a positive experience with us — thank you for choosing our dealership!
Only interested in the sale
22 de outubro de 2025
Opinião espontânea
Resposta da Motorpoint - Birmingham
We regret your experience. We will review our sales approach to ensure better service for everyone.
Thank you
Motorpoint Birmingham
Efficient and stress free
Calm stress free atmosphere and efficient well informed sale.
13 de outubro de 2025
Resposta da Motorpoint - Birmingham
We're glad you found our atmosphere calm and stress-free, with an efficient and well-informed sale. Thanks for your feedback.
Thank you
Motorpoint Birmingham
Good company to deal with
No pressure from the team i like the way we were given the keys and left to look at the cars
Ben in particular was really helpful nothing was too much trouble.
It was a pleasant experience from start to finish thanks to Ben
9 de outubro de 2025
Resposta da Motorpoint - Birmingham
We appreciate you taking the time to share your experience. We're happy to hear that you felt comfortable during the car selection process and that our team was helpful to you.
Thank you
Motorpoint Birmingham
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.