Had an extremely pleasant experience at Motorpoint Burnley. I was served by Joe, who was very helpful, there was no pressure buying or forcing to get unnecessary products, gave me good advise and wa... Ver mais
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Leia as opiniões dos outros
No hassle .pick the cars your interested in then matey got us the keys and left us to browse round. Didn't follow us round as seems to be the usual practice He was very efficient and friendly .when... Ver mais
All staff were good to deal with. Although now happy with the vehicle it was presented on the day of collection in a very sub standard state of cleanliness mainly inside. We have had to have the car... Ver mais
Have used Motorpoint now twice and find then helpful The person who we did the deal with and the person who dealt with us on the day of collection were different people. I thought the one person wou... Ver mais
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
Rosegrove Lane, BB12 6EH, Burnley, Lancashire, Reino Unido
- 01282 881355
Over 1000 new cars every week
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Overall experience
The staff,particularly Ashton Nuttall were very pleasant and helpful .The new car was well prepared.
18 de setembro de 2026
Resposta da Motorpoint - Burnley
We're so pleased to hear that our team was pleasant and helpful, and that your new car was well prepared. Thank you for sharing your positive experience!
Thank you
Motorpoint
David Walls .
David Walls made our experience very easy.He was very helpful and explained everything to us, I would recommend Motorpoint to anyone ,
17 de setembro de 2026
Resposta da Motorpoint - Burnley
We're so pleased to hear that your experience was easy and that our team member was very helpful, explaining everything clearly. We truly appreciate your recommendation!
Thank you
Motorpoint
Car sales made easy.
Looking for a newer car and the process was so easy and simple. No hassling by salespersons which was needed as so much selection to choose from.
New car bought and very happy with the terms of finance.
16 de setembro de 2026
Resposta da Motorpoint - Burnley
We're so pleased to hear that your car buying process was easy and simple, and that you appreciated the no-hassle approach. It's wonderful that you found a new car and are happy with the finance terms.
Thank you
Motorpoint
An enjoyable experience
Rob was fantastic at showing cars I would be interested in- very patient and not at all pushy. The test drive was arranged in the spot and Rob was very kind in talking me through the automatic and encouraging me to practice reversing using the camera . The showroom was spotless and the range of hot drinks and biscuits made for a comfortable experience.
When I came to pick up my new car, Ryan was very personable. He was fairly new to the job and would benefit from more guidance re helping the customer with the new car controls and finding the documents ( they were in the boot - I discovered when I returned home)
1 de setembro de 2026
Resposta da Motorpoint - Burnley
We are so glad you found our service to be very good and friendly. Thank you for your kind words.
Thank you
Motorpoint
Good staff but watch about only one key
Details were very clear about the vehicle, staff very helpful. The one thing I didn't realise is when only one key is given (I was told there was only one key) just how expensive an additional key is for a Renault Captur MK2 2024 ie around £550 -£600.
7 de setembro de 2026
Resposta da Motorpoint - Burnley
Thank you for your wonderful 5-star review! We're so pleased to hear that the details about the vehicle were clear and that our staff were very helpful. We understand your surprise regarding the cost of an additional key for your Renault Captur and appreciate you bringing this to our attention.
Thank you
Motorpoint
Resposta da Motorpoint - Burnley
We appreciate your positive feedback and are so glad to hear that our team members were very helpful. Thank you for taking the time to share your experience!
Thank you
Motorpoint
A great salesman who never pressured me…
A great salesman who never pressured me and was kind and helpful.
11 de setembro de 2026
Resposta da Motorpoint - Burnley
We're so pleased to hear that our salesperson was kind and helpful, and that you felt no pressure during your experience. Many thanks for your feedback!
Thank you
Motorpoint
Very helpful
Very helpful, not too pushy. When picking the car up and given the keys to inspect the car, we feel the sales person should have come with us to answer any questions that we might have had then.. but it was a smooth experience over all.
6 de setembro de 2026
Resposta da Motorpoint - Burnley
We're glad to hear that you found our team helpful and not too pushy, and that your overall experience was smooth. We appreciate your feedback regarding the handover process and will consider this for future improvements.
Thank you
Motorpoint
Great cars
Great cars, great prices and excellent service (car no 8 from Motorpoint) every car as been great👍
5 de setembro de 2026
Resposta da Motorpoint - Burnley
We're so pleased to hear that you've had such consistently great experiences with us, especially with your eighth car! Thank you for your kind words about our cars, prices, and excellent service.
Thank you
Motorpoint
Would buy off again
A good place to do business, no pressure to buy would definitely recommend
5 de setembro de 2026
Resposta da Motorpoint - Burnley
We appreciate you taking the time to leave us a review! We're so pleased to hear that you found our approach to business to be free of pressure, and that you would recommend us.
Thank you
Motorpoint
Welcoming & Helpful
Welcoming, friendly and helpful staff who were on hand if needed. Sales staff were great and not constantly chasing for a sale.
9 de setembro de 2026
Resposta da Motorpoint - Burnley
We're so pleased to hear that our team was welcoming, friendly, and helpful, and that you appreciated our sales staff not being pushy. Thank you for your kind words!
Thank you
Motorpoint
Excellent service
Excellent service. I knew what I was looking for. There was no hard sell or pressure. Ashton who looked after me was patient, knowledgeable and friendly.
3 de setembro de 2026
Resposta da Motorpoint - Burnley
We're so pleased to hear you had such an excellent experience with us! It's wonderful that you felt no pressure and that our team member was patient, knowledgeable, and friendly.
Thank you
Motorpoint
New car time
Excellent experience staff so friendly no pressure just let you look then top quality service from start to finish highly recommend a visit
8 de setembro de 2026
Resposta da Motorpoint - Burnley
We're so pleased to hear you had such an excellent experience with us! It's wonderful that our staff were friendly and that you felt no pressure, receiving top-quality service from start to finish. We truly appreciate your recommendation.
Thank you
Motorpoint
The staff were very helpful- with one…
The staff were very helpful- with one hour I had test drove the car and completed my part exchange already to drive home. Very impressed.
8 de setembro de 2026
Resposta da Motorpoint - Burnley
We're so pleased to hear that our staff were very helpful and that you were able to test drive the car and complete your part exchange so quickly. It's wonderful that you were so impressed!
Thank you
Motorpoint
Really great value & service
Really great value, almost new cars with £1000s savings. Matty in Burnley and Lacy in Castleford Really helpful. Only two small issues with which Matty has put in to action and should have them sorted very soon. 1: should have had two keys supplied with the vehicle (just had one on collection) and 2: the original rear number plate had been changed (the model of car I purchased has a distinctive style) so, hopefully both items have been ordered and on route 👍
1 de setembro de 2026
Resposta da Motorpoint - Burnley
We're delighted to hear you found great value and helpful service from our team members. We appreciate you bringing the key and number plate issues to our attention and are pleased to know they are being addressed promptly for you.
Thank you
Motorpoint
No fuss car buying
Great price, efficient service, quick collection, good customer service.
31 de agosto de 2026
Resposta da Motorpoint - Burnley
We're delighted to hear you had such a positive experience with our pricing, service, and customer care. Thank you for your wonderful feedback!
Thank you
Motorpoint
The service we received from the team…
The service we received from the team was exceptional. Even though there was a slight hiccup in regard to securing the vehicle, we were kept in the loop and the team went above and beyond to make the purchase as smooth as possible.
31 de agosto de 2026
Resposta da Motorpoint - Burnley
We're so glad to hear our team provided exceptional service and kept you informed throughout your vehicle purchase, even with a minor delay. We appreciate your kind words!
Thank you
Motorpoint
Customer service and help
A very good experience. I got the car I wanted with lots of help from Rash. I’m an elderly widow so I was really grateful for the advice and help I received. Love my new car.
31 de agosto de 2026
Resposta da Motorpoint - Burnley
We're so pleased you had a very good experience and found the perfect car. We're delighted our team was able to provide helpful advice and assistance. We hope you love your new car!
Thank you
Motorpoint
A rocky start they need to double check…
A rocky start they need to double check spelling of names.
Then good service, a bit long winded
31 de agosto de 2026
Resposta da Motorpoint - Burnley
We appreciate your feedback regarding the initial spelling error and the service duration. We are reviewing our procedures to improve accuracy and efficiency for all our guests.
Thank you
Motorpoint
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