Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... Ver mais
Localização
Alterar localizaçãoWhistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I bought my previous car from Motorpoint Castleford, and decided to return to them when I wanted an upgrade. I cannot fault their service, the online team sorted out everything out initially, a... Ver mais
Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... Ver mais
A empresa respondeu
The staff are friendly and helpful, emails are replied to promptly and queries addressed in a professional manner. They worked with me to rectify a couple of issues on the car I had reserved before th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Escrito pela empresa
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Informações de contacto
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, Reino Unido
- 01977 712881
Over 1000 new cars every week
4,6
Excelente
881 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have had the car 4 days
I have had the car 4 days. Everything is great, just now. The car looks, sounds and feels good.
11 de agosto de 2026
Resposta da Motorpoint - Castleford
Hi Wendy,
Thank you for taking the time to leave us a 5* review! I'm delighted to hear that you had a positive experience in store and that you are enjoying your new vehicle.
Thank you again for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Resposta da Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to contact us in regards to your recent experience. I'm glad to hear that our fantastic team were able to make your car buying experience so easy.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
My rating would have been higher
My rating would have been higher, but after a couple of days I realised my front screen wash didn't work and was filling up my bonnet. This should have been checked!
3 de agosto de 2026
Resposta da Motorpoint - Castleford
Hi Paul,
Thank you for taking the time to contact us in regards to your recent experience. I'm very sorry to hear that you have identified that your wipers are not functioning as expected and will of course ensure that your feedback is addressed with our preparation team. I would also like to extend our sincere apologies for any inconvenience this situation may have caused.
I can see that you have contacted our customer care team to report your concerns, however if you require any additional support from store please do not hesitate to contact me directly.
Thank you again for your business, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great service from start to finish from…
Great service from start to finish from Niall at the Castleford branch.
27 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Micheala,
Thank you for taking the time to leave us a 5* review! I'm delighted to hear that Niall was able to support you throughout your car buying journey and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Plenty of cars to choose from.
Plenty of cars to choose from. Very helpful staff. I would certainly recommend Motorpoint to anyone looking for a new car.
29 de julho de 2026
Resposta da Motorpoint - Castleford
HI John,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that our lovely team were able to look after you so well and cant wait to share your comments with everyone involved.
Thank you for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Beat place to buy your next car
From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the exact car I was after and I’m delighted with it. I would recommend Motorpoint and particularly Niall to anyone looking to buy their next car.
27 de julho de 2026
Resposta da Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us such wonderful feedback. I'm thrilled to hear that you had a positive experience with Niall and will be sure to share your comments with him.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Castleford
Always great service from Castleford, we don't go anywhere else for our cars now. A big thank you to Matthew who was very helpful throughout the process.
27 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Linda,
Thank you for taking the time to leave us your lovely feedback! I'm glad to hear that Matthew was able to support you throughout your car buying journey and cant wait to share your comments with him!
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
great service
great service, good range of vehicles to pick from and a great deal.Michal was really helpful
28 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Ian,
Thank you for taking the time to leave us a 5* review! I'm thrilled to hear that Michal was able to support you throughout your car buying journey and would be happy to share your comments with him.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Everyone very friendly and Kareem was…
Everyone very friendly and Kareem was really helpful.
27 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Ionut,
Thank you for taking the time to leave us such lovely feedback. I'm delighted to hear that you had such a great experience with Kareem and will be sure to pass your comments on to him.
Thank you again for your business, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Amazing team looked after so well no…
Amazing team looked after so well no pressure with anything highly recommend 😃
22 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Dawn,
Thank you for taking the time to leave us a 5* review! I'm delighted to hear that you had such a positive experience with our fantastic team and will be sure to pass your comments on.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
They were good honest professionals to…
They were good honest professionals to deal with Mat got me the car I wanted and was very patient and thoughtful while with me while my wife was in hospital so a big shout out to Mat Shaw.
26 de julho de 2026
Resposta da Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that Matt was able to support you during your car buying journey and was so understanding at a difficult time. I will be sure to pass your lovely comments on to him once he is back in the office.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Efficient and straightforward procedure…
Efficient and straightforward procedure with thanks to Kareem Pilgrim for all his help.
20 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Tracey,
Thank you for taking the time to leave us such lovely feedback! I'm delighted to hear that Kareem was able to support you throughout your car buying journey and cant wait to share your comments with him.
Thank you for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Abs was great
Abs was great. Very professional and friendly, not pushy at all. Very happy with our new car - thank you
26 de julho de 2026
Opinião espontânea
Resposta da Motorpoint - Castleford
Hi Leah,
Thank you for taking the time to leave us your feedback! I'm thrilled to hear that you had such a positive experience with Abs and have already shared your feedback with him!
Thank you again for your support, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Resposta da Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that our wonderful team were able to look after you so well and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Simple
Simple, straightforward, no hassle very satisfactory. That’s why I come back next time . The price is always good and staff are helpful but not pushy. Top marks to the castleford team.
17 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Sue,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that you had a positive experience with our lovely team!
Thank you again for your purchase, we hope to see you back in store again soon!
Kind Regards ,
Kayley Ainsworth
Customer Service Manager
Made the process easy from start to…
Made the process easy from start to finish, not pushy at all came in on a family recommendation and would not hesitate to do the same.
21 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Paul,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that you had a positive experience in store and would be happy to share your comments with everyone involved.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Resposta da Motorpoint - Castleford
Hi Brian,
Thank you for taking the time to leave us 5* review! I'm glad to hear that our lovely team were able to look after you so well.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent service for start to finish …
Excellent service for start to finish as normal thank you so much
20 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Colin,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you received such excellent service and would be happy to share your comments with our fantastic team.
Thank you again for your purchase, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent service
Kareem at Castleford made my car buying experience so much easier, he was so helpful all the way through and delivered excellent service
19 de julho de 2026
Resposta da Motorpoint - Castleford
Hi Gail,
Thank you for taking the time to leave us such fantastic feedback! I'm thrilled to hear that Kareem was able to make your car buying experience easy and cant wait to share your comments with him!
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Really good to deal with no pressure…
Really good to deal with no pressure while still been helpful Lacie was amazing & assisted us very well thank you would recommend to anybody
13 de julho de 2026
Resposta da Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us such lovely feedback!
I'm delighted to hear that you enjoyed your experience with our sales trainee, Lacie, and will be sure to pass your kind words on to her.
Thank you again for your purchase, we hope to see you back in store again soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
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